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List of Trengo Customer Service Customers

Trengo
Location
Stadsplateau 30,
Utrecht, 3521,
Netherlands
Website
https://www.trengo.com/
Phone
31 85001 3030
Artw industry
Professional Services
Employee
110
Revenue
$11M

Since 2010, our global team of researchers has been studying Trengo Customer Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Trengo Customer Service for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Trengo Customer Service for Customer Support include: Auto Muntstad, a Netherlands based Automotive organisation with 4 employees and revenues of $711.0 million, Agropower, a Netherlands based Utilities organisation with 8 employees and revenues of $568.9 million, BAS World, a Netherlands based Retail organisation with 900 employees and revenues of $542.0 million, Prestige Student Living United Kingdom, a United Kingdom based Construction and Real Estate organisation with 900 employees and revenues of $400.0 million, Noorderpoort, a Netherlands based Education organisation with 1600 employees and revenues of $380.0 million and many others.

Contact us if you need a completed and verified list of companies using Trengo Customer Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Trengo Customer Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
109 Creative Harbour Professional Services 10 $1M Indonesia Trengo Trengo Customer Service Customer Support 2023 n/a
In 2023, 109 Creative Harbour implemented Trengo Customer Service on its website, adopting the application to manage client inquiries. The Trengo Customer Service deployment is a cloud SaaS instance embedded on the company website, configured to consolidate website chat and message traffic into a single management console. As a 10-employee professional services firm in Indonesia, 109 Creative Harbour applied the Customer Support tool to centralize customer-facing communications while keeping operational scope focused on client engagement and support functions. Configuration emphasized Customer Support modules common to web-embedded deployments, including a chat widget, a unified inbox for multichannel messaging, ticket creation and routing, canned responses and workflow automation for message assignment. Operational coverage is centered on the customer service function and client-facing teams, with governance implemented through inbox ownership, routing rules and standardized response templates to enforce consistent workflows. This implementation positions Trengo Customer Service as the primary customer interface for 109 Creative Harbour, linking the company, Trengo Customer Service, Customer Support and the customer service business function.
4Phones Distribution 30 $3M Netherlands Trengo Trengo Customer Service Customer Support 2022 n/a
In 2022, 4Phones implemented Trengo Customer Service on their website to centralize customer communications for its distribution operations in the Netherlands. Trengo Customer Service was provisioned as a cloud SaaS web widget and unified messaging layer and delivered Customer Support capabilities such as a unified inbox, web chat, ticket routing, canned responses, and automation workflows to handle order inquiries and post-sale support. The implementation scoped to the customer service function consolidated website messages into a single pane for the small 30 person organization, enabling structured response workflows and knowledge base referencing. Operational ownership aligned to customer service and e-commerce staff, with configuration focused on messaging channels, response templates, and workflow rules that reflect distribution business processes. Rollout emphasized in-line web integration and operational coverage of the 4Phones website in the Netherlands, embedding Trengo Customer Service into customer-facing touchpoints. The narrative documents the 4Phones Trengo Customer Service Customer Support relationship and the role of the application in centralizing multichannel customer communication for the customer service business function.
Adriana'S Insurance Insurance 23 $3M United States Trengo Trengo Customer Service Customer Support 2022 n/a
In 2022, Adriana'S Insurance implemented Trengo Customer Service on its website to centralize customer inquiries and manage policyholder communication. Trengo Customer Service was deployed as the companys primary Customer Support application for inbound web traffic and client messaging. Configuration focused on an embedded web widget and a unified inbox, delivering standard Customer Support capabilities such as ticket creation, automated routing workflows, canned responses and basic role based access for agents. The implementation reflects a cloud first SaaS architecture appropriate for a 23 person insurance firm, minimizing on premise components and surfacing support channels directly through the website. Operational scope covers the firmwide customer service function and staff responsible for client communications, with the application surfaced on the public website for immediate consumer access. Governance emphasizes centralized message assignment, template controls and role permissions to maintain consistent external communications, supported by a phased rollout to non technical staff. The deployment represents a targeted website centric customer support implementation using Trengo Customer Service rather than a broader enterprise integration.
Utilities 8 $569M Netherlands Trengo Trengo Customer Service Customer Support 2018 n/a
Retail 55 $5M Netherlands Trengo Trengo Customer Service Customer Support 2020 n/a
Life Sciences 10 $1M Netherlands Trengo Trengo Customer Service Customer Support 2021 n/a
Retail 10 $1M Netherlands Trengo Trengo Customer Service Customer Support 2021 n/a
Retail 20 $2M Saudi Arabia Trengo Trengo Customer Service Customer Support 2023 n/a
Education 15 $1M Australia Trengo Trengo Customer Service Customer Support 2024 n/a
Healthcare 50 $5M Netherlands Trengo Trengo Customer Service Customer Support 2020 n/a
Showing 1 to 10 of 256 entries

Buyer Intent: Companies Evaluating Trengo Customer Service

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Trengo Customer Service. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Trengo Customer Service for Customer Support include:

  1. 1-800-Flowers.com, a United States based Retail organization with 4000 Employees

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FAQ - APPS RUN THE WORLD Trengo Customer Service Coverage

Trengo Customer Service is a Customer Support solution from Trengo.

Companies worldwide use Trengo Customer Service, from small firms to large enterprises across 21+ industries.

Organizations such as Auto Muntstad, Agropower, BAS World, Prestige Student Living United Kingdom and Noorderpoort are recorded users of Trengo Customer Service for Customer Support.

Companies using Trengo Customer Service are most concentrated in Automotive, Utilities and Retail, with adoption spanning over 21 industries.

Companies using Trengo Customer Service are most concentrated in Netherlands and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Trengo Customer Service across Americas, EMEA, and APAC.

Companies using Trengo Customer Service range from small businesses with 0-100 employees - 82.81%, to mid-sized firms with 101-1,000 employees - 14.45%, large organizations with 1,001-10,000 employees - 2.73%, and global enterprises with 10,000+ employees - 0%.

Customers of Trengo Customer Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Trengo Customer Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.