List of Triaster Process Library Customers
Wallingford,, OX10 9RB,
United Kingdom
Since 2010, our global team of researchers has been studying Triaster Process Library customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Triaster Process Library for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Triaster Process Library for Business Process Management include: Fugro, a Netherlands based Professional Services organisation with 10000 employees and revenues of $1.89 billion, The AA, a United Kingdom based Insurance organisation with 7041 employees and revenues of $1.74 billion, Lockheed Martin UK, a United Kingdom based Aerospace and Defense organisation with 924 employees and revenues of $338.0 million and many others.
Contact us if you need a completed and verified list of companies using Triaster Process Library, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fugro | Professional Services | 10000 | $1.9B | Netherlands | Triaster | Triaster Process Library | Business Process Management | 2017 | n/a |
In 2017, Fugro implemented Triaster Process Library to standardise project management and QHSSE processes across its Europe & Africa region. The initial pilot launched in Wallingford in August 2017, and the deployment expanded to multiple European entities following pilot validation.
The Triaster Process Library, deployed as a Business Process Management solution, centralized process maps, standard operating procedures and role-based process documentation to enforce consistent delivery practices. Configuration emphasized searchable libraries, version control and mobile-optimized access to support field teams and reduce variability in project execution documentation.
Libraries were hosted from the Netherlands to provide broader European access and to centralize content delivery for regional entities. Operational coverage targeted project management and QHSSE functions across Europe and Africa, with rollout sequencing that prioritized European entities after the Wallingford pilot.
Governance was structured around the pilot then phased rollout model, with process owners responsible for maintaining standardized documentation and ensuring mobile accessibility for field users. The implementation improved consistency of documentation and mobile access for field users, and the hosted Triaster Process Library provided a single source of process truth for the covered regions.
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Lockheed Martin UK | Aerospace and Defense | 924 | $338M | United Kingdom | Triaster | Triaster Process Library | Business Process Management | 2012 | Triaster |
In 2012 Lockheed Martin UK Ampthill implemented the Triaster Process Library as a user-focused Quality Management System to support AS9100 and TickITPlus accreditation in the United Kingdom. The Triaster Process Library is a Business Process Management application used to capture visual process maps and structured QMS content for operational clarity and audit traceability.
Two Triaster consultants were embedded with Lockheed Martin staff to convert and map existing process documentation into the new library. Implemented capabilities emphasized process mapping, structured document storage, navigable process flows, searchable indexes, and audit evidence capture to make procedural content accessible to the quality organization.
The rollout targeted the Ampthill site and was executed through collaborative workshops and conversion sprints with internal process owners, establishing process governance, version control and ownership workflows. The library launched in summer 2013 and governance changes focused on maintaining mapped processes, role responsibilities and traceability for audits.
Operational scope concentrated on the quality function and audit preparedness, delivering easier navigation, improved search and stronger documentary evidence for audits. Triaster acted as the implementation partner and consulting resource throughout process conversion and deployment.
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The AA | Insurance | 7041 | $1.7B | United Kingdom | Triaster | Triaster Process Library | Business Process Management | 2011 | Triaster |
In 2011, The AA implemented Triaster Process Library as its Integrated Management System for quality and to support ISO 9001:2015 transition across its UK operations. The AA implemented Triaster Process Library, a Business Process Management platform, to centralize process documentation and embed continuous improvement into operational workflows.
The implementation configured the Triaster Process Library as a centrally governed process map repository with structured process modeling, controlled publishing, version management, and role-based access for quality and operations teams. Configuration emphasized process capture, standardized process documentation, and mechanisms for continuous improvement capture and verification consistent with Business Process Management practices.
Triaster acted as the implementation partner and supplied conversion tooling for legacy maps to accelerate content migration into the Process Library. Operational coverage focused on IMS users and quality teams across The AA in the United Kingdom, increasing visibility of processes and enabling more frequent IMS interactions.
Governance was reoriented to use the Triaster Process Library as the authoritative IMS record, supporting auditability for ISO 9001:2015 and embedding routine process review cycles. The program delivered stated business improvements of approximately A3250K A3350K per year and increased annual IMS visits from around 70,000 to over 700,000, with Triaster continuing to supply tooling and support for map conversion.
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