List of TripleseatDirect Customers
Tripleseat Software, LLC
300 Baker Ave, Suite 205,
Concord, 1742, MA,
United States
Concord, 1742, MA,
United States
1 978-614-0490
Professional Services
120
$10M
Since 2010, our global team of researchers has been studying TripleseatDirect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TripleseatDirect for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TripleseatDirect for Reservation and Booking Management include: AB InBev USA, a United States based Consumer Packaged Goods organisation with 30000 employees and revenues of $9.50 billion, ARIA Resort & Casino, a United States based Leisure and Hospitality organisation with 7000 employees and revenues of $2.10 billion, Maggiano's Little Italy, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $2.00 billion, MLSE (Maple Leaf Sports & Entertainment Partnership), a Canada based Leisure and Hospitality organisation with 3500 employees and revenues of $1.80 billion, The Cosmopolitan of Las Vegas, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $1.10 billion and many others.
Contact us if you need a completed and verified list of companies using TripleseatDirect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1212 Germantown | Leisure and Hospitality | 10 | $1M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
In 2022, 1212 Germantown deployed TripleseatDirect as its online booking channel. TripleseatDirect is used as the Reservation and Booking Management application embedded on the company website, handling public reservation and event inquiry capture for the 10-employee leisure and hospitality operator.
The implementation leverages TripleseatDirect's hosted booking interface with the TripleseatDirect booking URL linked from the venue site, directing reservation submissions into the platform's reservation ledger and availability calendar. Functional capabilities in active use include the hosted booking widget, real-time availability calendar, event request and private dining order capture, and confirmation messaging workflows.
Operational ownership resides with venue operations and events teams, who manage bookings, block dates, and synchronize front of house scheduling through the TripleseatDirect administration console. Configuration and user governance are maintained at the venue level, with the implementation focused on consolidating reservation intake on the website and streamlining booking and event inquiry workflows.
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16 On Center | Leisure and Hospitality | 25 | $2M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
In 2022, 16 On Center implemented TripleseatDirect as its Reservation and Booking Management application to surface event and private dining availability directly on the company website. The implementation focused on customer facing booking flows, embedding TripleseatDirect on the website to capture online inquiries and reservations.
TripleseatDirect was configured to support online availability search, booking capture, event detail management, and centralized reservation records consistent with Reservation and Booking Management functional workflows. For a 25 person leisure and hospitality operator the deployment emphasized a single point of record for front of house and events teams, reducing fragmented booking capture. The TripleseatDirect application name is used across the booking interface and administrative console for staff to manage itineraries and event specifications.
Operational coverage included front of house, events coordination, and reservation administration, with administrative controls established for availability, hold times, and booking details to align staff workflows. Governance centered on workflow standardization to route web bookings into a unified event queue and on administrative role assignment for availability and guest information management.
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1789 Restaurant | Leisure and Hospitality | 75 | $4M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
In 2022, 1789 Restaurant implemented TripleseatDirect as its customer-facing reservation solution. TripleseatDirect was embedded on the restaurant website, providing a booking interface that routes reservations into a centralized reservation engine, and placing the solution squarely within Reservation and Booking Management to support online reservations and event inquiries.
Configuration emphasized core Reservation and Booking Management capabilities such as an availability calendar, event and group booking intake forms, and a front-of-house booking dashboard to manage covers and scheduled events. The deployment centralizes booking records and guest profiles so front-of-house staff and events coordinators operate from a shared reservation workflow, and governance was adjusted to standardize booking policies and automated confirmation templates through TripleseatDirect to align online availability with in-house scheduling practices. 1789 Restaurant TripleseatDirect Reservation and Booking Management supports the restaurant business functions of reservations, guest management, and event operations via the website-embedded booking channel.
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220 Merrill | Leisure and Hospitality | 70 | $8M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
In 2022, 220 Merrill deployed TripleseatDirect to provide Reservation and Booking Management on its public website. TripleseatDirect was embedded as the customer-facing party request and event booking funnel on the Experience220 site, capturing online party and event requests and routing them into the venue booking workflow. This positions 220 Merrill TripleseatDirect Reservation and Booking Management to support events sales and hospitality operations across the venue.
Configuration emphasized the online party request form, booking intake fields, event details capture, and a booking calendar to manage availability and scheduling. The implementation leverages TripleseatDirect event management dashboard capabilities for internal tracking, guest lists, event notes, and confirmation workflow, aligning event sales and operations teams with a single booking record. Standard Reservation and Booking Management workflows such as request to confirmation routing and centralized booking records were implemented to streamline intake and internal handoff.
Operational coverage centers on the website facing booking funnel into events sales, banquet operations, and front of house teams in the United States. Governance was organized around centralized booking intake and internal assignment workflows, with role based access to TripleseatDirect for staff managing reservations and events. Source notes do not specify external system integrations or implementation partners, so the described implementation is a web embedded TripleseatDirect instance driving booking intake and event coordination.
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25 Lusk | Leisure and Hospitality | 19 | $2M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
In 2022, 25 Lusk deployed TripleseatDirect on its public website to provide Reservation and Booking Management for the venue. The implementation is focused on web-embedded booking flows that capture direct reservations and private event inquiries through the venue booking portal.
TripleseatDirect was configured to support core reservation and booking management capabilities, including an online booking engine, calendar and availability management, event and private dining booking workflows, guest profile and contact capture, and automated booking confirmations. Configuration emphasized single-site scheduling and rate or deposit options typical for leisure and hospitality venues of this scale, with the TripleseatDirect portal serving as the central administrative interface for staff.
Operational governance centers on venue staff access to the Tripleseat-hosted booking portal from the 25 Lusk website, consolidating booking entries and calendar updates in a single system of record. The deployment scope is site-level reservations for the 25 Lusk location, with front-end website embedding and staff-facing portal management supporting day-to-day booking operations.
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Leisure and Hospitality | 200 | $25M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2020 | n/a |
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Retail | 50 | $5M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 500 | $100M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2021 | n/a |
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Leisure and Hospitality | 35 | $3M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
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Leisure and Hospitality | 500 | $150M | United States | Tripleseat | TripleseatDirect | Reservation and Booking Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating TripleseatDirect
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD TripleseatDirect Coverage
TripleseatDirect is a Reservation and Booking Management solution from Tripleseat.
Companies worldwide use TripleseatDirect, from small firms to large enterprises across 21+ industries.
Organizations such as AB InBev USA, ARIA Resort & Casino, Maggiano's Little Italy, MLSE (Maple Leaf Sports & Entertainment Partnership) and The Cosmopolitan of Las Vegas are recorded users of
TripleseatDirect for Reservation and Booking Management.
Companies using TripleseatDirect are most concentrated in Consumer Packaged Goods and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using TripleseatDirect are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TripleseatDirect across Americas, EMEA, and APAC.
Companies using TripleseatDirect range from small businesses with 0-100 employees - 75.31%, to mid-sized firms with 101-1,000 employees - 20.25%, large organizations with 1,001-10,000 employees - 4.2%, and global enterprises with 10,000+ employees - 0.25%.
Customers of TripleseatDirect include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TripleseatDirect customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.