List of TSYS Prime Customers
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Since 2010, our global team of researchers has been studying TSYS Prime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TSYS Prime for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TSYS Prime for Payment Processing include: Axis Bank, a India based Banking and Financial Services organisation with 104453 employees and revenues of $9.88 billion, Mashreq Bank, a United Arab Emirates based Banking and Financial Services organisation with 5400 employees and revenues of $1.01 billion, Komercni banka, a Czech Republic based Banking and Financial Services organisation with 9000 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using TSYS Prime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TSYS Prime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Axis Bank | Banking and Financial Services | 104453 | $9.9B | India | TSYS | TSYS Prime | Payment Processing | 2024 | n/a | In 2024 Axis Bank implemented TSYS Prime, the PRIME payments stack, to consolidate and process its card portfolios in India. The program included the migration of Citibank India’s consumer credit portfolio of about 5 million cards in 2024, positioning TSYS Prime within the Payment Processing category to support card issuing and processing functions and to improve digital card services. The implementation leveraged TSYS Prime’s core issuing and processing capabilities to centralize card lifecycle management and transaction processing across the bank’s consumer credit portfolio. Configuration work focused on product configuration and payload orchestration consistent with Payment Processing workflows, enabling faster product launches through reusable product templates and processing pipelines. Operational scope was India centric, covering Axis Bank’s card portfolios and the newly onboarded Citibank India accounts, and the TSYS Prime deployment served both card operations and digital card services. The deployment consolidated processing onto the PRIME payments stack, standardizing transaction handling, authorization flows, and portfolio management for issuing and processing operations. Governance and rollout were organized around portfolio migration and consolidation, with program-level controls to preserve cardholder continuity during the onboarding of the 5 million card portfolio. Outcomes explicitly reported include portfolio consolidation and faster product launches, alongside improved digital card services and consolidation efficiency as part of the Payment Processing implementation using TSYS Prime. | |
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Komercni banka | Banking and Financial Services | 9000 | $1.0B | Czech Republic | TSYS | TSYS Prime | Payment Processing | 2022 | Global Payments Czech Republic | In 2022, Komerční banka implemented TSYS Prime, deploying TSYS PRIME Processing as its Payment Processing platform with delivery support from Global Payments Europe and local implementation by Global Payments Czech Republic. The program targeted card processing and ATM acquiring across the Czech Republic, beginning with a pilot in January 2022 and completing a full portfolio cutover by November 2022. The TSYS PRIME Processing deployment consolidated core transaction processing for debit and credit cards and introduced real-time APIs and enhanced cardholder controls. Functional capabilities implemented included transaction authorization and clearing workflows, ATM acquiring processing, and orchestration needed to enable expanded mobile card features and consumer-facing controls. Operational coverage centered on the bank's payments and card operations units in the Czech Republic, with the rollout staged through the initial pilot followed by a phased full portfolio cutover. The engagement used TSYS Prime platform capabilities to enable scalability and to support new mobile feature delivery, while Global Payments Europe and Global Payments Czech Republic provided delivery and local implementation services. Governance emphasized a staged cutover and partner-led delivery, with the payments organization accountable for operational transition and cardholder control configuration. The implementation increased platform scalability and enabled new mobile capabilities as part of Komerční banka's Payment Processing modernization with TSYS Prime. | |
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Mashreq Bank | Banking and Financial Services | 5400 | $1.0B | United Arab Emirates | TSYS | TSYS Prime | Payment Processing | 2018 | n/a | In 2018 Mashreq Bank implemented TSYS Prime as its acquiring platform to support merchant acquiring, fraud management and dispute handling. TSYS Prime was deployed as a Payment Processing application to centralize merchant onboarding and acquiring operations across the United Arab Emirates. The deployment targeted finance and payments functions responsible for merchant acceptance, reconciliation and dispute resolution. Implementation priorities emphasized faster merchant onboarding and scaled acquiring operations. The TSYS Prime implementation configured core merchant acquiring modules, fraud management capabilities and dispute handling workflows, aligning with typical Payment Processing functional flows such as authorization, capture and settlement orchestration. Onboarding workflows were instrumented to reduce manual touchpoints and to automate merchant profile validation and risk screening, issuing-related modules were scheduled for a subsequent phase and so their production usage was deferred. Configuration work included routing logic for acquirer selection and exception handling for chargebacks and claims. Operational coverage concentrated on Mashreq Bank's acquiring desk and payments operations in the UAE, supporting merchant-facing teams, reconciliation and settlement processes. The platform’s integration surface addressed settlement and dispute channels to support end-to-end merchant lifecycle operations, while external connectivity for acquiring partners and card network settlement was handled within bank operations. Centralized platform controls were used to scale transaction processing and to standardize dispute workflows. Governance established payment operations ownership for merchant onboarding and dispute resolution, with phased rollout governance to introduce issuing modules later. Outcomes from the deployment included reduced merchant onboarding times and the ability to scale acquiring operations as noted by the bank. Risk management focus remained on fraud management and dispute adjudication capabilities delivered through TSYS Prime. |
Buyer Intent: Companies Evaluating TSYS Prime
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