List of Tyler EEO Case Management Customers
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United States
Since 2010, our global team of researchers has been studying Tyler EEO Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler EEO Case Management for HR Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler EEO Case Management for HR Compliance include: United States Patent and Trademark Office (USPTO), a United States based Government organisation with 13103 employees and revenues of $3.50 billion, U.S. Government Publishing Office, a United States based Government organisation with 1647 employees and revenues of $360.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler EEO Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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U.S. Government Publishing Office | Government | 1647 | $360M | United States | Tyler Technologies | Tyler EEO Case Management | HR Compliance | 2023 | n/a |
In 2023, U.S. Government Publishing Office implemented Tyler EEO Case Management as its HR Compliance solution on the Tyler Application Platform. The deployment aligns the agency with Tyler Technologies’ Workforce Case Management suite and positions Tyler EEO Case Management to support centralized complaint intake and case lifecycle handling for federal EEO processes.
Tyler EEO Case Management was configured to provide core EEO functional modules including complaint intake and registration, investigation and case tracking workflows, document and evidence management, role based task assignment, and consolidated reporting. The implementation includes built in reporting capabilities to generate the federally mandated Form 462 annual report and to support workforce case reporting across Equal Employment Opportunity, Reasonable Accommodation, and related grievance handling workflows.
Operational coverage centers on agency EEO and HR compliance functions, enabling the Office of Equal Employment Opportunity to capture, manage, and report complaints across the full workforce case management spectrum. The solution was implemented to support departmental governance for DEI and accessibility requirements, helping HR, EEO officers, legal counsel, and agency leadership maintain auditable case records and workflow controls within a single platform.
Governance and configuration emphasized configurable workflows and policy-driven case routing to reflect changing federal mandates, including requirements arising from the Executive Order on Diversity, Equity, Inclusion and Accessibility in the Federal Workforce. Tyler EEO Case Management is part of Tyler’s broader federal footprint, a suite that the vendor reports processes a majority of federal EEO claims and is positioned to scale configuration for evolving compliance and accessibility obligations.
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United States Patent and Trademark Office (USPTO) | Government | 13103 | $3.5B | United States | Tyler Technologies | Tyler EEO Case Management | HR Compliance | 2023 | n/a |
In 2023, the United States Patent and Trademark Office (USPTO) implemented Tyler EEO Case Management under an HR Compliance program, deploying the Tyler Application Platform-based Workforce Case Management capabilities to address federal workforce complaint processing. The implementation aligns with federal directives on diversity, equity, inclusion and accessibility and situates Tyler EEO Case Management within agency compliance workflows for complaint intake and reporting.
Tyler EEO Case Management was configured to provide centralized complaint intake, structured case tracking, investigation workflow orchestration, and compliance reporting capabilities. The application is part of Tyler’s Workforce Case Management suite, which includes Equal Employment Opportunity, Military Employment Opportunity, Anti-Harassment, Reasonable Accommodation, Labor Relations, and Civil Rights modules, and is described as fully configurable to respond to changing government mandates.
Operational coverage at USPTO focused on agency EEO offices, HR operations, and legal case managers, integrating case records into existing reporting workflows and connecting data and processes across disparate systems to centralize grievance management. The deployment supports the generation of the federally mandated Form 462 annual report and aligns with cross-agency reporting obligations for workforce case management.
Governance activities emphasized configuration controls and workflow standardization to meet the 2021 Executive Order on Diversity, Equity, Inclusion and Accessibility requirements and ongoing federal compliance. Tyler EEO Case Management solutions are reported to process 80% of federal EEO claims and enable agencies to produce required federal reports, reinforcing its role in federal HR Compliance operations.
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