List of Tyler EnerGov Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler EnerGov customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler EnerGov for Permitting and Licensing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler EnerGov for Permitting and Licensing include: City of Pasadena, TX, a United States based Government organisation with 1161 employees and revenues of $1.31 billion, City of Baytown, TX, a United States based Government organisation with 930 employees and revenues of $183.0 million, City of Hurst, TX, a United States based Government organisation with 415 employees and revenues of $98.0 million, City of Snohomish, WA, a United States based Government organisation with 200 employees and revenues of $62.0 million, Village of Glen Carbon, IL, a United States based Government organisation with 66 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler EnerGov, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler EnerGov customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Baytown, TX | Government | 930 | $183M | United States | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | 2016 | n/a |
City of Baytown, TX implemented Tyler EnerGov in 2016 to centralize permitting and licensing operations. Tyler EnerGov is deployed as the municipality's Permitting and Licensing application and serves as the core system for permit intake and lifecycle management across municipal development activities.
The implementation was configured around standard permitting modules, including electronic permit intake, plan review routing, inspection scheduling and results capture, code enforcement case management, and a public facing epermitting portal. Configurations reflect ordinance driven business rules and fee schedules aligned with the City’s Unified Land Development Code, enabling automated permit workflows and role based review assignments.
Operational coverage includes Planning and Development, building inspections and code enforcement functions, with the application positioned to support permit processing tied to capital projects such as the Garth Road Reconstruction project. The system operates alongside the City’s Tyler Munis financial system and is maintained as part of the municipal application portfolio, with governance and workflow ownership retained by Planning and Development for permit review and compliance processes.
Ongoing vendor support and licensing were active as of the City Council agenda, with EnerGov listed for renewal alongside other municipal systems. System governance emphasizes ordinance alignment, review routing, and public access to permitting status as part of broader transparency and development oversight.
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City of Hurst, TX | Government | 415 | $98M | United States | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | 2020 | n/a |
In 2020, City of Hurst, TX implemented Tyler EnerGov in the Permitting and Licensing category. The deployment targeted municipal permitting and licensing workflows to support planning and zoning, neighborhood services and development case management.
Tyler EnerGov was configured to manage permit creation and to address permit and plan design fixes, with code rule configuration and automation for enforcement workflows and permit lifecycle orchestration. Administration responsibilities explicitly included Citizen Self Service Portal management and technical administration of permitting software functions.
The implementation tied EnerGov to the city’s GIS software for legal descriptions and adjacent property owner notification, and supported publishing development files, zoning records, an interactive zoning map and monthly reports to the City website. Operational coverage centered on planning and zoning, neighborhood services and maintenance of the citywide business database.
Governance was operationalized through a dedicated EnerGov support analyst role responsible for technical administration, public contact and customer assistance, preparation and maintenance of zoning and platting case files, and ongoing portal and document upload stewardship. Ongoing work focused on hands-on permit and plan adjustments, code automation maintenance and day to day public-facing portal administration.
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City of Pasadena, TX | Government | 1161 | $1.3B | United States | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | 2024 | n/a |
In 2024, City of Pasadena, TX began implementing Tyler EnerGov for Permitting and Licensing as a priority project tied to the FY2025 municipal technology roadmap. The implementation is scoped to serve permit, health, and additional municipal departments identified in the adopted budget, positioning Tyler EnerGov as the central application for permit intake and licensing workflows across those service areas.
The Tyler EnerGov deployment focuses on standard Permitting and Licensing functional modules, including electronic permit intake and submission, plan review routing, inspection scheduling and mobile inspection execution, licensing and registration management, automated fee calculation, public-facing e-permitting portal, and case and records management. Configuration work emphasizes workflow orchestration, role-based access for permitting staff and inspectors, and configuration of permit types and fee schedules consistent with municipal permitting operations.
The project is coordinated with broader IT priorities listed in the budget, including a planned Tyler Munis implementation for Finance and HR in 2025, enabling future transactional handoffs for fee accounting and revenue posting once Munis is deployed. Implementation planning also aligns with concurrent infrastructure efforts such as the Avaya VOIP upgrade and network projects, to ensure operational readiness for field inspector connectivity and public portal availability.
Governance and rollout are being organized as a phased program, with centralized project governance, departmental configuration workshops for Permit and Health divisions, and role-centric training for permit administrators and field inspectors. Process redesign and standard operating procedures are being introduced alongside system configuration to operationalize workflow approvals, inspection assignment, and public-facing licensing transactions.
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City of Snohomish, WA | Government | 200 | $62M | United States | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | 2018 | n/a |
In 2018 the City of Snohomish, WA implemented Tyler EnerGov as its Permitting and Licensing application to centralize municipal permitting workflows. The public notice records a City budget allocation of $168,000 for licensing Tyler EnerGov along with Tyler Incode finance management software, and it documents a three day Planning Department closure for intensive staff training in early November 2018.
Tyler EnerGov was configured to support core permitting modules and community development workflows, including electronic intake, submittal routings, automated fee calculations, permit issuance, approval workflows, inspections scheduling and completion, and code enforcement case management. The implementation emphasizes inspection mobility, enabling inspectors to file inspections while on site, and automation of fee calculation and routing to reduce manual handoffs in the permitting lifecycle.
The deployment was integrated with the Citys Incode finance management software, creating a linked issuance and payment flow so permit issuance and payment of application fees occur as a seamless transaction. The implementation also enables publishing tailored reporting to the City web site and the development of specialized citizen-facing apps, extending operational visibility beyond the Planning Department to residents and external stakeholders.
Rollout activities included concentrated staff training that temporarily closed the Planning and Permitting front counter at City Hall while maintaining limited building inspection services and partial responsiveness to calls and emails. The City framed a governance expectation that well trained staff are necessary to realize the system capabilities, with the planned configuration and training designed to improve staff efficiency, customer service, and municipal transparency as stated in City communications.
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Village of Glen Carbon, IL | Government | 66 | $7M | United States | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | 2010 | n/a |
In 2010, Village of Glen Carbon, IL implemented Tyler EnerGov. The deployment was focused on Permitting and Licensing to centralize permit intake and building and zoning services at village hall, supporting citizen-facing workflows alongside finance operations. The municipality had been a Tyler client since 2008 and used a broader Tyler suite which informed integration planning.
Tyler EnerGov was configured to support core permitting workflows such as permit application intake, application tracking, inspection scheduling, fee calculation, and electronic records management. The implementation emphasized workflow automation and configurable business rules to reduce manual touchpoints and streamline permit lifecycle management. These capabilities align with standard Permitting and Licensing functional modules and were adapted to the villages smaller administrative footprint.
EnerGov was integrated with the villages Tyler product stack including Incode ERP, Incode Utility Billing, Incode Court, Tyler Notify, and Tyler Content Manager to bridge silos between finance, utilities, court administration, and records. Operational coverage included finance, accounts payable, payroll support functions at village hall, utility payments, and building and zoning departments. The integration enabled citizen self service for payments and notifications while maintaining centralized administrative control.
Governance shifted toward centralized workflows and cross departmental process ownership to maximize staff efficiency in a small municipal environment. Reported outcomes included freed staff time allowing redeployment to other duties, continuous citizen access to services such as 24/7 payments, and improved resident notifications through Tyler Notify. The implementation illustrates a municipality applying Permitting and Licensing software to reduce manual workload and provide one stop service at village hall.
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Buyer Intent: Companies Evaluating Tyler EnerGov
- Park City Media Group, a United States based Media organization with 10 Employees
- Alliance Permitting Service, a United States based Professional Services company with 10 Employees
- City Of Fayetteville, AR, a United States based Government organization with 1000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Park City Media Group | Media | 10 | $1M | United States | 2026-04-02 | |
| Alliance Permitting Service | Professional Services | 10 | $1M | United States | 2026-01-29 | |
| City Of Fayetteville, AR | Government | 1000 | $241M | United States | 2025-12-30 | |
| Professional Services | 20 | $2M | United States | 2025-11-13 | ||
| Government | 10 | $1M | United States | 2025-11-06 | ||
| Professional Services | 20 | $2M | United States | 2025-10-21 | ||
| Government | 780 | $63M | United States | 2025-08-04 | ||
| Government | 1000 | $250M | United States | 2025-08-01 | ||
| Government | 1800 | $1.2B | United States | 2025-07-25 | ||
| Government | 25 | $2M | United States | 2025-06-10 |