List of UKG HR Service Delivery Customers
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United States
Since 2010, our global team of researchers has been studying UKG HR Service Delivery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG HR Service Delivery for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG HR Service Delivery for HR Service Delivery include: Givaudan, a Switzerland based Manufacturing organisation with 16942 employees and revenues of $9.21 billion, Natixis Corporate & Investment Banking, a France based Banking and Financial Services organisation with 6000 employees and revenues of $4.39 billion, STADA Group, a Germany based Life Sciences organisation with 13000 employees and revenues of $4.09 billion, Revvity, a United States based Professional Services organisation with 11000 employees and revenues of $2.76 billion, Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion and many others.
Contact us if you need a completed and verified list of companies using UKG HR Service Delivery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UKG HR Service Delivery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Givaudan | Manufacturing | 16942 | $9.2B | Switzerland | UKG | UKG HR Service Delivery | HR Service Delivery | 2017 | n/a |
In 2017, Givaudan implemented UKG HR Service Delivery as part of a coordinated HR Service Delivery and cloud HCM program integrating SAP SuccessFactors. The deployment targeted a global workforce in excess of 10,000 employees, with priority on streamlining employee contract creation and centralizing HR case and task orchestration across the enterprise.
The implementation paired the full SAP SuccessFactors suite, including Employee Central, Recruiting and OnBoarding modules, with the UKG HR Service Delivery platform to provide collaborative, digital HR services. UKG HR Service Delivery was configured to leverage SAP SuccessFactors master data for automated workflows, instant custom contract generation, and electronic signature orchestration, alongside automation of routine HR tasks.
Architecturally the solution used a cloud SaaS footprint for SAP SuccessFactors as the core HRIS, with an integration layer provided by the ARAGO Consulting developed application named UKG HR Service Delivery for SAP SuccessFactors. ARAGO Consulting led the integration engineering and ensured bi-directional data flows between SAP SuccessFactors Employee Central and UKG HR Service Delivery to populate contract templates and drive HR service workflows.
ARAGO Consulting teams were fully involved for nearly two years, applying complementary expertise to configuration, integration and rollout activities. Operational coverage emphasized HR operations and talent acquisition processes globally, and the stated benefits included a global and integrated HRIS via SAP SuccessFactors, instant custom contracts generation using SAP SuccessFactors data, electronic signatures, and automation of tasks.
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Hawaiian Airlines | Transportation | 7108 | $2.6B | United States | UKG | UKG HR Service Delivery | HR Service Delivery | 2023 | n/a |
In 2023, Hawaiian Airlines deployed UKG HR Service Delivery to empower its around-the-clock, on-the-move workforce, including pilots and flight attendants, with access to critical HR information when and where they need it. The deployment used UKG HR Service Delivery as the focal HR platform for mobile-first employee self-service and centralized knowledge access, aligning HR Service Delivery capabilities with the operational tempo of airline crew schedules. Implementation scope prioritized HR operations that support crew inquiries on benefits, policies, and case resolution across distributed airport and in-flight contexts.
The configuration emphasized category-aligned capabilities such as knowledge management, case management, and mobile employee self-service to ensure 24 7 access for frontline staff. Operational coverage centered on crew-facing HR workflows and HR service teams, requiring the reorientation of service intake and resolution processes to a mobile and asynchronous model. The result delivered by UKG HR Service Delivery was direct, on-demand access to critical HR information for Hawaiian Airlines employees, improving availability of HR services for staff who are frequently in transit.
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Natixis Corporate & Investment Banking | Banking and Financial Services | 6000 | $4.4B | France | UKG | UKG HR Service Delivery | HR Service Delivery | 2022 | n/a |
In 2022 Natixis Corporate & Investment Banking implemented UKG HR Service Delivery to centralize HR service operations and employee case management, choosing the vendor for ease of use and strong integration capabilities. The UKG HR Service Delivery deployment served as the core HR Service Delivery platform for employee-facing inquiry resolution and HR workflow orchestration.
The implementation used UKG’s multi-tier architecture to provision a Tier 0 employee portal and personalized knowledgebase enabling self-service, and a Tier 1 intake for non-routine requests. Natixis configured assignation rules and automated workflows to route cases to the correct HR professional, and the implementation team integrated the solution with a Peoplesoft HRIS, an existing employee self-service portal, and ADP for payroll or HR data exchange.
Rollout combined technology configuration with change management, Natixis marketing the program internally and piloting UKG HR Service Delivery with a small controlled group prior to broader launch. Governance adjustments emphasized ownership of assignation rules and workflow rules by HR operations, and initial feedback from the pilot was reported as extremely positive, supporting wider adoption across HR and employee services.
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Banking and Financial Services | 5025 | $2.4B | United States | UKG | UKG HR Service Delivery | HR Service Delivery | 2023 | n/a |
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Leisure and Hospitality | 8512 | $711M | United States | UKG | UKG HR Service Delivery | HR Service Delivery | 2018 | n/a |
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Professional Services | 11000 | $2.8B | United States | UKG | UKG HR Service Delivery | HR Service Delivery | 2022 | n/a |
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Life Sciences | 13000 | $4.1B | Germany | UKG | UKG HR Service Delivery | HR Service Delivery | 2022 | n/a |
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