List of UKG Workforce Central ESS (ex Kronos ESS) Customers
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United States
Since 2010, our global team of researchers has been studying UKG Workforce Central ESS (ex Kronos ESS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Workforce Central ESS (ex Kronos ESS) for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Workforce Central ESS (ex Kronos ESS) for Employee Self Service include: Healthscope, a Australia based Healthcare organisation with 16500 employees and revenues of $1.60 billion, Calvary Health Care, a Australia based Healthcare organisation with 18000 employees and revenues of $1.55 billion, Bancroft, a United States based Non Profit organisation with 2500 employees and revenues of $300.0 million, Montefiore Australia, a Australia based Healthcare organisation with 1000 employees and revenues of $250.0 million, Vinfen Corporation, a United States based Healthcare organisation with 3154 employees and revenues of $215.0 million and many others.
Contact us if you need a completed and verified list of companies using UKG Workforce Central ESS (ex Kronos ESS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The UKG Workforce Central ESS (ex Kronos ESS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bancroft | Non Profit | 2500 | $300M | United States | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2014 | n/a |
In 2014, Bancroft implemented UKG Workforce Central ESS (ex Kronos ESS) as an Employee Self Service solution for its 2,500 employee organization. The rollout was coordinated closely with the Payroll team, who assisted in deployment planning, configuration of timekeeping access, and alignment of pay statement workflows. UKG Workforce Central ESS (ex Kronos ESS) was provisioned to provide core Employee Self Service capabilities including schedule visibility, timecard review, and time-off requests, reflecting standard self-service time and attendance workflows. The implementation was delivered across Bancroft’s employee population to centralize employee access to work and pay information.
The program was executed in conjunction with ADP iPay and Aline (ADP) cash cards, which were rolled out concurrently to provide employee pay access and alternative payroll disbursement methods. Integration and configuration work centered on aligning payroll distribution channels with ESS pay statement access and clerical timekeeping workflows, with the Payroll team retaining governance for policy enforcement and access controls. Operational ownership sits with Payroll for day to day timekeeping, ESS access provisioning, and ongoing configuration of schedule and PTO workflows. Standard Employee Self Service operational patterns were established for time entry adjustments, manager approvals, and employee pay access via ADP iPay and Aline (ADP) cash cards.
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Calvary Health Care | Healthcare | 18000 | $1.5B | Australia | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2015 | n/a |
In 2015, Calvary Health Care implemented UKG Workforce Central ESS (ex Kronos ESS) under the Employee Self Service category. The deployment established a company-wide employee self-service platform to provide staff direct access to time and attendance features and common HR self-service workflows.
Implementation work concentrated on Employee Self Service capabilities typical for the category, including electronic timesheets, schedule and shift visibility, leave and absence request workflows, and manager approval chains. Configuration efforts included a cloud upgrade for the Kronos-based time and attendance engine and role-based access controls tailored to clinical and administrative staff profiles.
Operational integration was led by the Data Analytics and Business Intelligence function, which maintained daily operations for Kronos, AIM, Procura, ZAP, and PowerBI, and enabled data integration across these systems. The team implemented ETL into SQL cubes and fed consolidated time and operational data into PowerBI for executive and operational dashboards, supporting HR and workforce management use cases.
Governance activities accompanied the rollout, with the BI lead defining data governance rules, monitoring application functionality, creating dashboards to surface data quality issues, and owning daily maintenance and troubleshooting. Operational ownership focused on sustaining availability of UKG Workforce Central ESS and its reporting infrastructure while ensuring data quality and integrity across the integrated environment.
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Healthscope | Healthcare | 16500 | $1.6B | Australia | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2015 | n/a |
In 2015 Healthscope implemented UKG Workforce Central ESS (ex Kronos ESS) to deliver Employee Self Service capabilities as part of a broader rostering and time and attendance program. The initiative was staffed with dedicated change management and training roles, with active Change Manager engagement from June 2015 through June 2017 to steer rollout and sustainment activities.
UKG Workforce Central ESS was configured to support core Scheduling and Timekeeping workflows alongside the Employee Self Service module, and project artifacts reference Quick Fill SMS shift filling functionality and Kronos rostering and time and attendance configurations. Configuration work focused on employee-facing ESS access, roster generation rules, shift fill automation via SMS, and time capture and approval workflows consistent with UKG Workforce Central ESS capabilities.
Operational coverage targeted rostering and time and attendance use cases across Healthscope clinical and operational staffing populations, embedding ESS self-service for shift acceptance, timesheet visibility, and roster notifications. The implementation narrative aligns system capabilities with scheduling, timekeeping, and frontline workforce coordination rather than enterprise integrations, as integration details are not specified in source records.
Governance and rollout included formal business analysis, systems training delivered by a Kronos systems trainer, and a hypercare phase led by the Change Manager and business analysts to stabilize configurations and support end users during the initial post-deployment period. These governance activities were documented as ongoing between 2015 and 2017 to support adoption of UKG Workforce Central ESS and associated rostering and T and A modules.
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Montefiore Australia | Healthcare | 1000 | $250M | Australia | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2014 | n/a |
In 2014, Montefiore Australia implemented UKG Workforce Central ESS (ex Kronos ESS) as an Employee Self Service solution to centralize timekeeping and employee access across its aged care operations. Montefiore Australia is an aged care provider operating four campus sites across Sydney’s eastern suburbs, and the rollout targeted HR, payroll, finance, management and frontline care staff for self-service and time capture.
The UKG Workforce Central ESS deployment included employee self-service capabilities typical of the Employee Self Service category, such as timesheet submission, electronic time capture, leave requests and pay statement access. The implementation incorporated biometric Kronos finger-scan time and attendance hardware across all sites, and configuration work focused on aligning time capture to existing payroll cycles and business rules.
Operational integration and processing flows connected the ESS outputs into established payroll operations, with data entry and reconciliation into the Chris21 payroll system performed as part of the fortnightly payroll process. The organisation also processed Mercer EDP job evaluations in conjunction with HR, and aligned Camelot Nursing Home sites pay run cycles with the other campus cycles to standardize payroll timing.
Governance and rollout included formal staff information sessions on the Kronos Employee Self Service system, supervision of a small payroll team with monthly team meetings, and HR led change activities such as staff performance reviews and development programs. Operational responsibilities listed during the implementation included statutory compliance tasks, superannuation processing and FBT recording and reporting to legislative authorities, ensuring the UKG Workforce Central ESS supported payroll accuracy and regulatory reporting requirements.
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The Salvation Army Aged Care | Leisure and Hospitality | 1100 | $145M | Australia | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2016 | n/a |
In 2016 The Salvation Army Aged Care implemented UKG Workforce Central ESS (ex Kronos ESS) as its Employee Self Service platform for HR, payroll and frontline rostering across its Aged Care operations. The implementation used the UKG Workforce Central ESS application to centralize employee access to schedules, time capture and self-service HR transactions for caregivers and administrative staff.
The deployment included the UKG Workforce Central ESS Employee Self Service portal and Kronos Mobile functionality, configured to support schedule viewing, time and attendance entry, leave requests and manager approval workflows. Project activity included hands-on Kronos Administrator support during an operational implementation phase in Redfern, NSW, Sydney between October 2017 and December 2017, focusing on Kronos Mobile rollout, workforce management assistance to ACP healthcare centres, system monitoring and issue resolution.
Operational governance centered on HR and rostering process alignment with the UKG Workforce Central ESS environment, with in-house administration performing ongoing monitoring and incident handling. The configuration emphasized role-based access for caregivers and managers, automated approval routing within the Employee Self Service layer, and operational support workflows for system issue resolution.
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Healthcare | 3154 | $215M | United States | UKG | UKG Workforce Central ESS (ex Kronos ESS) | Employee Self Service | 2017 | n/a |
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