List of VCRS TACDIS Customers
Volvo Car Retail Solutions
Valdemar Norens gata 3,
Gothenburg, 41755,
Sweden
Gothenburg, 41755,
Sweden
46 31 325 0200
Professional Services
200
$30M
Since 2010, our global team of researchers has been studying VCRS TACDIS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VCRS TACDIS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VCRS TACDIS for Dealership Management include: Volvo Car, a Sweden based Automotive organisation with 43600 employees and revenues of $41.55 billion, Bilia, a Sweden based Automotive organisation with 5012 employees and revenues of $3.85 billion, Bertel O. Steen, a Norway based Automotive organisation with 3199 employees and revenues of $2.09 billion, Volvo Car Stor-Oslo Norway, a Norway based Automotive organisation with 214 employees and revenues of $213.0 million, Bilia Norge AS, a Norway based Automotive organisation with 1300 employees and revenues of $197.0 million and many others.
Contact us if you need a completed and verified list of companies using VCRS TACDIS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VCRS TACDIS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ahlberg Bil | Automotive | 20 | $2M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2019 | n/a |
In 2019, Ahlberg Bil implemented VCRS TACDIS, a Dealership Management application provided by Volvo Car Retail Solutions. The vendor issued a phased shutdown schedule for TACDIS DMS Greenline deliveries and urged retailers to switch to the VCRS TACDIS application ahead of the closure, publishing phase dates in November and December and recognizing pilot retailers and early adopters while offering accelerated transition on request.
The Ahlberg Bil deployment emphasized standard Dealership Management capabilities, including inventory and stock control, sales and deal administration, service and workshop scheduling, parts management, and customer record management to support sales, service, and parts departments. Rollout followed the vendor cohort model with planned cutover windows, vendor-led communications, and dealer-level onboarding activities focused on data onboarding and user activation, and governance relied on the published phase schedule and vendor coordination to avoid disruption when the prior product was closed.
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Bertel O. Steen | Automotive | 3199 | $2.1B | Norway | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2014 | n/a |
In 2014 Bertel O. Steen implemented VCRS TACDIS from Volvo Car Retail Solutions as a Dealership Management application to support service and parts operations. VCRS TACDIS was configured to manage full-service workshop workflows including mechanical repairs, diagnostics, scheduling, spare parts ordering, and invoicing, with the application serving service advisors and technicians across the company's service department.
The implementation incorporated shop-level operational workflows such as fault tracing and regular maintenance procedures, and the VCRS TACDIS deployment was used alongside Mercedes OEM diagnostic systems and workshop equipment to enable technical fault diagnosis and repair documentation. Operational scope centered on workshop technicians and customer-facing service staff, with the system used to record service history, support service follow-up and upsell conversations, and streamline parts ordering and invoicing within Bertel O. Steen's service organization.
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Bil-Service | Automotive | 100 | $10M | Norway | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2018 | n/a |
In 2018, Bil-Service implemented VCRS TACDIS as its primary Dealership Management application. The VCRS TACDIS deployment was positioned to consolidate finance, service and sales workflows across the dealer.
Configuration work emphasized document flow, accounting voucher processing, cash account reconciliation, maintenance of the company BilPool overview, and invoicing and crediting of used cars. The implementation incorporated dealer-centric modules and workflows consistent with DMS and sales operations, reflecting Tacdis DMS and Tacdis Sales capability footprints.
Integrations included financial connectivity to Visma Global and Visma Document Center, operational linking with Dracar DMS and Contact, and reliance on Microsoft 365 for document management and user productivity. These connections tied accounting and billing processes in VCRS TACDIS to established financial programs and document repositories to preserve voucher and reconciliation workflows.
Operational scope covered internal and external service departments, with explicit departmental responsibility for document flow, accounting vouchers, cash reconciliation, BilPool oversight and used car invoicing and crediting, and HSE listed as responsible for the department. Bil-Service VCRS TACDIS Dealership Management was therefore used to govern accounting, document and service functions and to centralize ownership of core dealer workflows.
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Bilbolaget | Automotive | 10 | $1M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2012 | n/a |
In 2012 Bilbolaget implemented VCRS TACDIS as its Dealership Management application. The deployment established a centralized system for service, parts and workshop operations across Bilbolaget's Volvo and multi brand retail activity in Sweden, positioning VCRS TACDIS as the primary Dealership Management platform for customer interactions and backend shop processes.
The implementation encompassed functional modules typical of Dealership Management, including inventory and spare parts management, repair order and damage inspection workflows, warranty and returns handling, invoicing, and customer record management. Configuration work emphasized workshop workflows so technicians and parts staff could record damage inspections, prepare damage calculations, manage returns and process invoices within VCRS TACDIS, while aligning permissions and role based access for service advisors and parts clerks.
VCRS TACDIS operated alongside Tacdis TECH USED and brand specific spare parts programs for Volvo, Ford, Renault, Dacia, Hyundai and Polestar, reflecting a coexistent operational model for parts ordering and warehouse management. Operational coverage included the damage workshop, internal warehouse, service reception for receiving and handing over customer cars, and both internal and external invoicing, supporting frontline service and parts functions.
Governance shifted accountability to parts and warranty roles with documentation and structured workflows for damage inspections and warranty claims, and the company emphasized documented automotive technical skills and high computer literacy for users of VCRS TACDIS. Bilbolaget reinforced rollout and ongoing competency through training relationships with Volvo Car Sweden, Renault, Hyundai and IHM Business School to embed the new Dealership Management processes into daily operations.
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Bildeve | Distribution | 131 | $15M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2023 | n/a |
In 2023 Bildeve implemented VCRS TACDIS as its primary Dealership Management application to support a centralized claims center operating from Helsingborg. The deployment scope explicitly covers the company service footprint that includes eight bodyshops, six car painters, and associated support functions, and the application is positioned to manage claims-driven workshop operations across that site.
VCRS TACDIS was configured to support end-to-end claims workflows, including customer intake across phone email and face-to-face channels, work order creation and scheduling for the claims workshop, and invoicing of repair orders. Configuration focused on modular capabilities typical of Dealership Management systems, namely claims workflow orchestration, workshop booking and resource planning, and customer communication and documentation management.
Operational workflows run alongside claims estimation activity in Cabas, with job postings indicating staff calculate claims in Cabas while Tacdis is used for booking and invoicing tasks. The implementation accommodates close cooperation with insurance companies by aligning TACDIS workflows to insurer validation and approval touchpoints and by surfacing insurer correspondence for Claims Advisors and workshop planners.
Governance and rollout centered on standardizing intake processes and clarifying role responsibilities for Claims Advisors, bodyshop technicians and painters within the claims center. Training emphasis reflected the recruitment profile for the Helsingborg Claims Advisor role, which seeks experienced bodyshop or claims advisors with at least five years of experience and notes that knowledge in Cabas or Tacdis is an advantage.
The narrative links Bildeve Claims Advisor operations to VCRS TACDIS and clarifies that VCRS TACDIS is used as the Dealership Management backbone for intake scheduling invoicing and insurer coordination at the Helsingborg claims center.
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Automotive | 5012 | $3.9B | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2016 | n/a |
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Automotive | 1300 | $197M | Norway | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2011 | n/a |
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Automotive | 20 | $2M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2016 | n/a |
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Automotive | 50 | $58M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2018 | n/a |
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Automotive | 80 | $8M | Sweden | Volvo Car Retail Solutions | VCRS TACDIS | Dealership Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating VCRS TACDIS
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD VCRS TACDIS Coverage
VCRS TACDIS is a Dealership Management solution from Volvo Car Retail Solutions.
Companies worldwide use VCRS TACDIS, from small firms to large enterprises across 21+ industries.
Organizations such as Volvo Car, Bilia, Bertel O. Steen, Volvo Car Stor-Oslo Norway and Bilia Norge AS are recorded users of
VCRS TACDIS for Dealership Management.
Companies using VCRS TACDIS are most concentrated in Automotive, with adoption spanning over 21 industries.
Companies using VCRS TACDIS are most concentrated in Sweden and Norway, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of VCRS TACDIS across Americas, EMEA, and APAC.
Companies using VCRS TACDIS range from small businesses with 0-100 employees - 46.43%, to mid-sized firms with 101-1,000 employees - 39.29%, large organizations with 1,001-10,000 employees - 10.71%, and global enterprises with 10,000+ employees - 3.57%.
Customers of VCRS TACDIS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified VCRS TACDIS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dealership Management.