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List of Vee24 Digital Customer Experience Hub Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Audi Japan Automotive 100 $10M Japan Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2013 n/a In 2013 Audi Japan deployed the Vee24 Digital Customer Experience Hub to its public website, establishing a Customer Experience layer for direct digital engagement. The Vee24 Digital Customer Experience Hub is provisioned as an embedded web interaction service that surfaces real-time contact capabilities on customer-facing pages and supports synchronous advisor sessions. Configuration work centered on standard Customer Experience modules, including live chat, video-assisted customer sessions, screen sharing and co-browsing, session routing to designated digital agents, and session recording for quality review. The implementation was configured through the application’s administrative console to manage agent profiles, permissions, queue behavior, and interactive UI triggers that launch conversations from the website. Operational coverage focused on customer support and sales-facing functions within Japan, with the service hosted as an on-site website integration that routes customer interactions to Audi Japan’s designated digital agents. Governance emphasis included centralized administration for agent access and session logging, and process changes to incorporate web-assisted selling and remote consultation into existing front-line workflows.
Beaverbrooks Retail 1000 $252M United Kingdom Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2015 n/a In 2015, Beaverbrooks implemented Vee24 Digital Customer Experience Hub on their website. Beaverbrooks uses Vee24 Digital Customer Experience Hub as a web embedded customer engagement layer to support online shoppers, aligning with the Customer Experience application category. The deployment is centered on the company website and operates as the primary digital touchpoint for customer interactions and online sales assistance. The implementation leverages standard Customer Experience capabilities such as live chat, video assisted guidance, co browsing and asynchronous messaging to enable real time customer agent engagement, using a JavaScript widget model to orchestrate sessions between site visitors and vendor hosted agent consoles. Integration patterns reflect cloud delivered customer experience platforms, with event tracking and session metadata handoff and API based connectivity to backend CRM and e commerce systems when configured. Operational ownership is oriented to customer service and online sales functions, with workflow controls for session routing, agent escalation and compliance oriented session logging where enabled.
Bellutti Planen Innsbruck Manufacturing 40 $5M Austria Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2018 n/a In 2018, Bellutti Planen Innsbruck deployed Vee24 Digital Customer Experience Hub on its public website to add a web embedded customer engagement layer. The implementation is scoped to the company website as the primary customer touchpoint and supports sales and after sales support functions for a manufacturing SMB with approximately 40 employees, using the Vee24 Digital Customer Experience Hub as a Customer Experience solution to drive real time customer interactions from product and contact pages. Deployment follows a web embedded widget pattern with vendor hosted backend services, minimizing on prem infrastructure for the small IT footprint typical of a 40 person manufacturer. Functional capabilities implemented align with Customer Experience category norms and include live chat and video assisted interactions, guided selling session workflows and session handover to internal staff, with configuration and administration managed through the vendor console. Governance emphasized channel ownership for web inbound inquiries and operational handoff processes between customer facing staff and service teams to embed the new digital engagement workflows into existing sales and support operations.
Automotive 86895 $114.3B Germany Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2016 n/a
Manufacturing 60 $8M United Kingdom Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2018 n/a
Distribution 86 $17M Netherlands Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2023 n/a
Retail 77 $20M United Kingdom Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2022 n/a
Communications 10 $1M United States Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2014 n/a
Banking and Financial Services 1213 $400M Belgium Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2017 n/a
Distribution 500 $71M Kenya Vee24 Vee24 Digital Customer Experience Hub Customer Experience 2022 n/a
Showing 1 to 10 of 37 entries

Buyer Intent: Companies Evaluating Vee24 Digital Customer Experience Hub

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FAQ - APPS RUN THE WORLD Vee24 Digital Customer Experience Hub Coverage

Vee24 Digital Customer Experience Hub is a Customer Experience solution from Vee24.

Companies worldwide use Vee24 Digital Customer Experience Hub, from small firms to large enterprises across 21+ industries.

Organizations such as BMW Germany, KBC Group, Sytner Group, Dunnes Stores and Regus are recorded users of Vee24 Digital Customer Experience Hub for Customer Experience.

Companies using Vee24 Digital Customer Experience Hub are most concentrated in Automotive, Banking and Financial Services and Retail, with adoption spanning over 21 industries.

Companies using Vee24 Digital Customer Experience Hub are most concentrated in Germany, Belgium and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Vee24 Digital Customer Experience Hub across Americas, EMEA, and APAC.

Companies using Vee24 Digital Customer Experience Hub range from small businesses with 0-100 employees - 35.14%, to mid-sized firms with 101-1,000 employees - 32.43%, large organizations with 1,001-10,000 employees - 21.62%, and global enterprises with 10,000+ employees - 10.81%.

Customers of Vee24 Digital Customer Experience Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Vee24 Digital Customer Experience Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.