List of Visys Discador Customers
Blumenau, 89065-301, SC,
Brazil
Since 2010, our global team of researchers has been studying Visys Discador customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Visys Discador for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Visys Discador for PBX, VoiP and Phone Systems include: Phone Telecom, a Brazil based Communications organisation with 1375 employees and revenues of $344.0 million, Unitec Telecom, a Brazil based Communications organisation with 850 employees and revenues of $213.0 million, Cenetel, a Brazil based Distribution organisation with 90 employees and revenues of $32.0 million and many others.
Contact us if you need a completed and verified list of companies using Visys Discador, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Visys Discador customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cenetel | Distribution | 90 | $32M | Brazil | Visys Sistemas | Visys Discador | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, Cenetel deployed Visys Discador to support contact center and telemarketing operations in Brazil. The Visys Discador implementation is listed alongside VISYS Phone and URA modules on Cenetel's product pages and aligns with the PBX, VoiP and Phone Systems category. Deployment focus was outbound campaign orchestration and recorded call handling for distribution channel telemarketing use.
Configuration centered on the Discador predictive dialer module together with VISYS Phone softphone and URA modules, enabling automated dialing, agent softphone handling, interactive voice response flows and session control for telephone interactions. Functional capabilities implemented include campaign scheduling, automated outbound dialing logic, agent call handling through a softphone interface and call recording instrumentation. Dialer parameters and agent routing were configured to manage telemarketing campaign sequencing and agent availability consistent with PBX, VoiP and Phone Systems operational patterns.
Operational coverage was scoped to Cenetel's Brazil contact center and telemarketing teams, supporting agent desktops and campaign operations rather than broad enterprise telephony. Governance emphasis was on outbound campaign workflow configuration, agent authentication and call recording compliance controls implemented via the vendor modules. This implementation narrative is grounded in Cenetel's product listing which advertises Phone, URA and Discador modules for call center, telemarketing and recording use.
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Phone Telecom | Communications | 1375 | $344M | Brazil | Visys Sistemas | Visys Discador | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019, Phone Telecom listed and offered Visys Discador as part of its PBX, VoiP and Phone Systems portfolio to support contact center telephony in Brazil. The vendor listing on Phone Telecom's website indicates a live deployment or a resale relationship providing PABX, call recording and campaign discagem automatic dialer capabilities for call-center operations.
Phone Telecom presents Visys Discador with functional emphasis on campaign discagem, automatic dialing controls, call recording and PABX routing, reflecting configuration for outbound campaign management, dialer rule sets, call logging and telephony session handling. The application name Visys Discador appears integrated into contact center workflows for agent dialing, campaign scheduling and recording management as part of the companys PBX, VoiP and Phone Systems offering.
Operational coverage is centered on the Brazilian market and the call-center telephony process area, with the Phone Telecom listing signaling support for contact center teams and telephony operations. Governance and process alignment are implied by the presence of recording and campaign features on the product page, which indicate administrative controls for campaign administration and recorded call retention within contact center operations.
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Unitec Telecom | Communications | 850 | $213M | Brazil | Visys Sistemas | Visys Discador | PBX, VoiP and Phone Systems | 2017 | n/a |
In 2017, Unitec Telecom implemented Visys Discador from Visys Sistemas. Visys Discador is deployed as a PBX, VoiP and Phone Systems solution to support Unitec Telecoms contact-center and telephony process areas in Brazil.
The implementation emphasizes dialer and IVR capabilities, with configuration aligned to discador workflows, URA driven call routing, campaign management, and agent console integration. Visys Discador is described in Unitec Telecoms partner and product listing as the application used for PABX and VoIP contact-center services, implying configuration of outbound dialing logic, interactive voice response flows, and real-time call handling modules.
Operational integration focuses on telephony infrastructure, linking Visys Discador to enterprise PABX and VoIP endpoints and SIP trunking for Brazil-based contact-center operations. The deployment addresses contact-center operational functions such as campaign orchestration, call distribution, and telephony session control across Unitec Telecoms service footprint.
Governance and process adjustments concentrate on standardizing dialer campaign setup, IVR menu design, and agent workflow orchestration to align telephony processes with contact-center operations. The narrative is based on Unitec Telecoms public product and partner listing which identifies Visys Sistemas and Visys Discador within the companys PBX, VoiP and Phone Systems capabilities.
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