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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Vivantio Customers

Vivantio
Location
25-31 Boulevard,
Weston-Super-Mare, BS23 1NX,
United Kingdom
Website
https://www.vivantio.com/
Phone
44 19 3442-4840
Artw industry
Professional Services
Employee
15
Revenue
$2M

Since 2010, our global team of researchers has been studying Vivantio customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Vivantio for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Vivantio for IT Service Management include: Motus Group (UK), a United Kingdom based Automotive organisation with 3000 employees and revenues of $1.29 billion, Ricardo plc, a United Kingdom based Professional Services organisation with 2559 employees and revenues of $605.0 million, Hyde Housing Association, a United Kingdom based Healthcare organisation with 1112 employees and revenues of $526.0 million, RSM UK, a United Kingdom based Professional Services organisation with 3826 employees and revenues of $523.0 million, Aviation Technical Services, a United States based Aerospace and Defense organisation with 2000 employees and revenues of $500.0 million and many others.

Contact us if you need a completed and verified list of companies using Vivantio, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Vivantio customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
4Sight Communications Communications 25 $60M United Kingdom Vivantio Vivantio IT Service Management 2018 n/a
In 2018, 4Sight Communications deployed Vivantio as its IT Service Management solution. Vivantio is used on the company website and functions as the primary IT Service Management platform supporting internal IT operations and customer support workflows. The implementation centers on Vivantio modules typical for the IT Service Management category such as incident management, service request orchestration, a knowledge base, and a customer facing self service portal configured for a small enterprise footprint. Configuration emphasis includes ticket lifecycle automation, SLA driven queuing, role based access controls for support teams, and a web embedded intake interface to capture customer tickets. Governance was organized around ticket routing and request fulfillment processes to align support workflows with operational roles.
A2 Biotherapeutics Life Sciences 150 $15M United States Vivantio Vivantio IT Service Management 2021 n/a
In 2021, A2 Biotherapeutics deployed Vivantio as its IT Service Management platform. Vivantio is used on the company website as a public facing service portal that directs external inquiries into structured support workflows. The implementation concentrates on core IT Service Management capabilities, including ticketing and incident management, a service catalog for web driven requests, and a knowledge management layer to enable self service and standardized resolution paths. A2 Biotherapeutics Vivantio IT Service Management supports IT and operations service delivery across the organization, with configuration oriented around role based queues, SLA tracking, automated ticket assignment, and webform intake to capture site traffic. Governance emphasizes formal ticket life cycles and service catalog ownership to create repeatable support processes and handoffs between support tiers. Vivantio is referenced directly on public web pages to centralize external and internal request intake into a single platform driven workflow.
Acorn Paper Products Distribution 350 $139M United States Vivantio Vivantio IT Service Management 2021 n/a
In 2021, Acorn Paper Products deployed Vivantio on their website to provide a web-accessible service desk. Vivantio is implemented as an IT Service Management platform for web-based ticket intake and customer self-service, with the full application name Vivantio surfaced in the public support portal on acorn-paper.com. The deployment leverages core IT Service Management capabilities including incident management, service request handling, ticketing workflows, knowledge base, and SLA tracking, configured to support IT and customer support business functions across the distribution operations. Configuration emphasis is on centralized ticket routing, web portal intake, and workflow automation for service desk processes, aligning Vivantio with Acorn Paper Products IT and customer support teams rather than desktop-only tooling.
Professional Services 7 $1M United Kingdom Vivantio Vivantio IT Service Management 2021 n/a
Non Profit 356 $32M United States Vivantio Vivantio IT Service Management 2018 n/a
Insurance 450 $100M United Kingdom Vivantio Vivantio IT Service Management 2017 n/a
Professional Services 24 $2M United Kingdom Vivantio Vivantio IT Service Management 2019 n/a
Manufacturing 350 $55M United States Vivantio Vivantio IT Service Management 2024 n/a
Construction and Real Estate 10 $1M United Kingdom Vivantio Vivantio IT Service Management 2022 n/a
Professional Services 250 $44M Iceland Vivantio Vivantio IT Service Management 2023 n/a
Showing 1 to 10 of 64 entries

Buyer Intent: Companies Evaluating Vivantio

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Vivantio. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Vivantio for IT Service Management include:

  1. Standard Norway, a Norway based Professional Services organization with 200 Employees

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FAQ - APPS RUN THE WORLD Vivantio Coverage

Vivantio is a IT Service Management solution from Vivantio.

Companies worldwide use Vivantio, from small firms to large enterprises across 21+ industries.

Organizations such as Motus Group (UK), Ricardo plc, Hyde Housing Association, RSM UK and Aviation Technical Services are recorded users of Vivantio for IT Service Management.

Companies using Vivantio are most concentrated in Automotive, Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using Vivantio are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Vivantio across Americas, EMEA, and APAC.

Companies using Vivantio range from small businesses with 0-100 employees - 43.75%, to mid-sized firms with 101-1,000 employees - 46.88%, large organizations with 1,001-10,000 employees - 9.38%, and global enterprises with 10,000+ employees - 0%.

Customers of Vivantio include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Vivantio customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.