List of Vonage Number Insight API (ex Nexmo) Customers
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United States
Since 2010, our global team of researchers has been studying Vonage Number Insight API (ex Nexmo) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vonage Number Insight API (ex Nexmo) for Caller ID from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vonage Number Insight API (ex Nexmo) for Caller ID include: Morgan Stanley, a United States based Banking and Financial Services organisation with 80000 employees and revenues of $61.76 billion, Airbnb UK, a United Kingdom based Leisure and Hospitality organisation with 200 employees and revenues of $115.0 million, EPSoft Technologies, a United States based Professional Services organisation with 225 employees and revenues of $25.0 million, Mobyquest, a France based Communications organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Vonage Number Insight API (ex Nexmo), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vonage Number Insight API (ex Nexmo) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Airbnb UK | Leisure and Hospitality | 200 | $115M | United Kingdom | Vonage | Vonage Number Insight API (ex Nexmo) | Caller ID | 2014 | n/a |
In 2014, Airbnb UK implemented Vonage Number Insight API (ex Nexmo) for Caller ID to support phone-based customer communication and verification workflows. Airbnb UK integrated Vonage Number Insight API (ex Nexmo) to leverage Nexmo's cloud communication APIs, its Direct to Carrier approach and Adaptive Routing technology, which connect to over 1,700 carriers and reach more than 235 countries and territories to deliver voice and SMS reliably to global users.
The implementation centered on number intelligence capabilities common to Caller ID solutions, including carrier and country lookups, validation and formatting, and routing-aware delivery for voice and SMS. The API was exposed to application and developer teams and embedded into customer support and trust and safety verification flows, using centralized API credentials and standard RESTful integration patterns to operationalize caller identification and phone number validation across Airbnb UK systems.
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EPSoft Technologies | Professional Services | 225 | $25M | United States | Vonage | Vonage Number Insight API (ex Nexmo) | Caller ID | 2019 | n/a |
In 2019, EPSoft Technologies implemented Vonage Number Insight API (ex Nexmo) in the Caller ID category to support IT operations and incident response workflows. The deployment leverages Vonage Number Insight API together with Vonage Voice API and SMS API to enrich telephony events with number intelligence and contextual metadata.
Vonage Number Insight API (ex Nexmo) was configured to provide phone number intelligence functions such as number formatting, validation, reachability and carrier detection, aligning with Caller ID functional terminology. These capabilities were instrumented to tag inbound and outbound communications for routing logic and event enrichment within application workflows.
Operationally, the implementation integrates with PagerDuty, enabling PagerDuty to notify IT teams when telephony derived signals indicate issues with critical applications. Use of the Voice API and SMS API alongside Number Insight supports both automated notifications and contextual alerting for IT and operations teams at EPSoft Technologies.
Governance focused on embedding number insight into incident detection and notification workflows, with configuration controls for lookup frequency, data enrichment and event thresholds. The approach emphasized application level instrumentation and cross system orchestration between telephony APIs and incident management systems, without claims about measurable outcomes.
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Mobyquest | Communications | 30 | $3M | France | Vonage | Vonage Number Insight API (ex Nexmo) | Caller ID | 2019 | n/a |
In 2019, Mobyquest integrated Vonage Number Insight API (ex Nexmo) to provide Caller ID capabilities within its communications platform. The Vonage Number Insight API (ex Nexmo) was embedded into Mobyquest’s application logic, enabling configurable insight retrieval so the application requests only the data fields it requires, which simplified payload handling and aligned with typical Caller ID workflows.
Implementation focused on functional modules for number validation and reachability checks, with configurable insight levels to control response content and latency consistent with Caller ID category behavior. The integration targeted Mobyquest’s verification, routing, and customer-facing call flows across Europe, and governance was implemented through environment-specific API configurations so engineering teams could choose which insights to request per service. Mobyquest characterized the outcome as gaining the flexibility to select required insights while maintaining the accuracy needed as the company expanded operations across European numbering plans.
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Banking and Financial Services | 80000 | $61.8B | United States | Vonage | Vonage Number Insight API (ex Nexmo) | Caller ID | 2018 | n/a |
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Buyer Intent: Companies Evaluating Vonage Number Insight API (ex Nexmo)
- Latham & Watkins, a United States based Professional Services organization with 7000 Employees
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