AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Workday Accounts Receivable Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Anaplan Professional Services 2200 $1.0B United States Workday Workday Accounts Receivable AR Automation 2014 n/a
In 2014, Anaplan implemented Workday Accounts Receivable as part of an AR Automation deployment to centralize collections and cash workflows. The implementation was led from the Senior Credit and Collections function which managed all collection activities for US, Canada, EMEA, Latin America, and APAC from January 2014 to December 2016. Business functions in scope included accounts receivable, credit, collections, cash application, tax compliance and external audit support. Workday Accounts Receivable deployment concentrated on Workday cash, accounts receivable, collections and credit modules, configured to handle daily cash collections, processing of new vendor forms, collections outreach and problem resolution. The configuration supported automated aging, bad debt reserve tracking and periodic AR flux reporting consistent with AR Automation capabilities. Workday Accounts Receivable served as the system for weekly and monthly aging updates and for producing quarterly bad debt and accounts receivable flux reports. Operational coverage extended across regional finance teams and the controller, with the Senior Credit and Collections team acting as the chief liaison between Anaplan and external auditors, providing reports to assist quarterly and yearly audits of accounts receivable and cash balances. The role included researching tax treatments and applying for a PAN document to reduce India withholding rates, indicating the Workday Accounts Receivable implementation supported tax compliance workflows. Expense processing and approval of submitted billable hours were evaluated and processed as part of broader finance operations tied to AR reporting. Governance changes included establishment of credit policy and procedures with guidance from the Senior Credit and Collections lead, and instituting a regular reporting cadence to the controller. An explicit outcome documented during the period was a reduction of greater than 90 days past due balances from over 1 million dollars or 20 percent of the aging to less than 50 thousand dollars or 1 percent in the first month of hiring. The implementation combined AR Automation tooling in Workday Accounts Receivable with strengthened credit and collections governance.
Bank of Queensland Banking and Financial Services 3558 $1.1B Australia Workday Workday Accounts Receivable AR Automation 2022 n/a
In 2022, Bank of Queensland implemented Workday Accounts Receivable as part of an AR Automation initiative across its finance organization. The deployment targeted core receivables workflows at the Australia headquartered bank, aligning configuration with the institution's banking and settlement cadence. The Workday Accounts Receivable implementation configured AR Automation capabilities including invoice generation, electronic billing channels, automated cash application, and dispute and collections workflow orchestration. Configuration emphasized parameterized business rules for receivables posting, aging controls, and credit hold processing to reflect bank-specific settlement windows. The project ran alongside a Workday AP banking and settlement implementation, creating operational linkage between payable settlement flows and receivable posting processes. Operational coverage included finance and treasury touchpoints and coordination with the People and Culture systems team to align role based access, approvals, and workflow ownership. Governance and rollout focused on instituting agile ways of working for the P&C systems team, with an operational excellence and leadership alignment approach during configuration sprints. Workday Accounts Receivable and AR Automation were positioned to standardize receivables processing and enforce control points across invoicing and cash application.
Deakin University Education 6197 $980M Australia Workday Workday Accounts Receivable AR Automation 2021 n/a
In 2021, Deakin University implemented Workday Accounts Receivable as part of its AR Automation efforts. The deployment extended Workday Financials to deliver accounts receivable, billing and invoicing, and cash management capabilities, with day to day administration performed by Deakin's finance systems team. Workday Accounts Receivable was configured alongside Accounts Payable and Asset Management to support end to end university finance workflows across central finance, faculties and campus administrative units. The implementation architecture emphasized centralized configuration and controlled releases, with testing governed through formal test plans, user acceptance testing and automated regression testing using SILK. Integrations and operational links included OneStop for student billing related receivables, ServiceNow for support and ticket triage, and reliance on Workday Community for release guidance. Governance practices included knowledge transfer, training, and a finance systems point of escalation to manage configuration, troubleshooting and continuous release assessment.
Federal Reserve Board (FRB) Government 24875 $7.4B United States Workday Workday Accounts Receivable AR Automation 2023 n/a
Premera Blue Cross Insurance 3200 $3.4B United States Workday Workday Accounts Receivable AR Automation 2023 n/a
In 2023 Premera Blue Cross implemented Workday Accounts Receivable in an AR Automation initiative that aligned with prior Workday rollouts for Payroll, Timekeeping, Accounts Payable and Expense reporting. The deployment was positioned inside Finance Operations and targeted centralized AR processing and collections workflows. Configuration work focused on automating lockbox processing, electronic payment routing and cash application, moving paper check handling to electronic remittance via four Bank of America lockboxes. Workday Accounts Receivable was configured to streamline exception handling and reduce manual reconciliation and posting tasks common to AR Automation deployments. Integrations explicitly included Bank of America lockbox feeds and a third-party unclaimed property vendor, with those feeds wired into receivables posting and exception queues to support remittance posting and dormant balance recovery. Operational scope covered Accounting Operations and Finance teams including Accounts Receivable, Accounts Payable, Payroll and Procurement, and the program emphasized global accounts receivable process standardization led by the Sr. Manager, Accounting Operations. Governance and rollout were executed with formal change management, team training, job aids, policy updates and companywide communications, reflecting a centralized approach to AR process ownership. Documented outcomes tied to the implementation include moving from paper to electronic payments which reduced two FTE and increased accessibility, recovery of over $200,000 in the first year through the unclaimed property engagement, and elimination of employment verification vendor fees saving over $6,000 annually, these results were captured as part of the AR Automation program.
Professional Services 441 $161M United States Workday Workday Accounts Receivable AR Automation 2019 n/a
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FAQ - APPS RUN THE WORLD Workday Accounts Receivable Coverage

Workday Accounts Receivable is a AR Automation solution from Workday.

Companies worldwide use Workday Accounts Receivable, from small firms to large enterprises across 21+ industries.

Organizations such as Federal Reserve Board (FRB), Premera Blue Cross, Bank of Queensland, Anaplan and Deakin University are recorded users of Workday Accounts Receivable for AR Automation.

Companies using Workday Accounts Receivable are most concentrated in Government, Insurance and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Workday Accounts Receivable are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Workday Accounts Receivable across Americas, EMEA, and APAC.

Companies using Workday Accounts Receivable range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 16.67%.

Customers of Workday Accounts Receivable include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Workday Accounts Receivable customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AR Automation.