List of Zoom.Ai Customers
Vendasta
410 - 22nd Street East (15th floor),
Saskatoon, S7K 5T6, SK,
Canada
Saskatoon, S7K 5T6, SK,
Canada
1 306-955-5512
Professional Services
830
$203M
Since 2010, our global team of researchers has been studying Zoom.Ai customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoom.Ai for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoom.Ai for Generative AI Platforms include: PwC, a United Kingdom based Professional Services organisation with 370000 employees and revenues of $55.40 billion, Booking.com UK, a United Kingdom based Professional Services organisation with 2600 employees and revenues of $2.09 billion, University of California, Santa Barbara, a United States based Education organisation with 10000 employees and revenues of $1.30 billion, Coutts, a United Kingdom based Banking and Financial Services organisation with 1875 employees and revenues of $905.0 million, Forrester, a United States based Professional Services organisation with 2033 employees and revenues of $537.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoom.Ai, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoom.Ai customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AllOnboard HR | Professional Services | 15 | $1M | Canada | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2019 | n/a |
In 2019, AllOnboard HR implemented Zoom.Ai, deploying Zoom.Ai as a Generative AI Platforms solution to automate calendar management and meeting preparation. The deployment followed a cloud-delivered SaaS model appropriate for a 15-person professional services firm, centralizing scheduling workflows and automating meeting brief and agenda generation to reduce manual administrative effort.
Functional scope emphasized calendar management, automated scheduling and reminders, and automated meeting preparation that feeds into day-to-day administrative and client engagement workflows. Operationally the implementation covered administrative and client-facing business functions across the small firm, accompanied by governance changes that centralized scheduling ownership and automated meeting-prep steps. The customer reported that Zoom.Ai reduced hours each week spent on calendar management and meeting preparation, enabling the business owner to continue running and building the business.
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Arkadin | Professional Services | 1800 | $420M | France | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2019 | n/a |
In 2019, Arkadin implemented Zoom.Ai within the Generative AI Platforms category to introduce a digital assistant for workplace automation. The deployment focused on automating repetitive tasks such as scheduling, with the Zoom.Ai application positioned to streamline meeting coordination and internal communications for Arkadin’s 1800 employees.
The implementation emphasized assistant capabilities and scheduling automation, delivering natural language driven task initiation and calendar orchestration consistent with Generative AI Platforms functionality. Zoom.Ai was configured to handle repetitive administrative workflows, reducing manual scheduling overhead and enabling staff to reallocate time to higher value organizational projects.
Integration work centered on tight interoperation with Microsoft Teams, embedding Zoom.Ai into the communications channel to provide an intuitive, seamless experience for end users. The operational scope covered organizationwide meeting scheduling and communications workflows, requiring coordination with Teams administration and user provisioning to ensure consistent access and user experience.
Governance and rollout included configuration of assistant permissions and scheduling policies alongside Teams governance, aligning automated scheduling behaviors with Arkadin’s communications practices. Outcomes reported include providing employees more time for important organizational projects and improved seamless communications through the Zoom.Ai digital assistant.
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BETAWORKS VENTURES & BETAWORKS STUDIO | Professional Services | 150 | $15M | United States | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2015 | n/a |
In 2015, BETAWORKS VENTURES & BETAWORKS STUDIO implemented Zoom.Ai, deploying a Generative AI Platforms solution across its Ventures and Studio teams to augment knowledge work and internal collaboration. The deployment was positioned as a company-wide productivity layer for a 150 person organization, targeting meeting intelligence, document retrieval, and conversational assistance for day to day operations.
Zoom.Ai was configured to expose core Generative AI Platforms capabilities including natural language search and retrieval, automated meeting summarization, conversational assistant workflows, and configurable automation hooks for routine tasks. Configuration work emphasized prompt tuning, knowledge base indexing, and role based access patterns to ensure relevant responses to queries from product, operations, and studio staff.
The implementation used a cloud hosted SaaS model with an API centric architecture and connector strategy to surface enterprise content. Integrations focused on corporate calendars, email systems, and cloud document repositories to enable contextualized summarization and query responses, while the platform layer provided authentication integration and audit logging to support operational use.
Governance and rollout proceeded through phased onboarding with administrator controls, access governance, and documented content curation processes to manage model inputs and knowledge sources. Operational governance emphasized policy around data access, training data provenance, and change control for assistant behaviors to maintain consistency across BETAWORKS VENTURES & BETAWORKS STUDIO usage of Zoom.Ai.
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Booking.com UK | Professional Services | 2600 | $2.1B | United Kingdom | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2021 | n/a |
In 2021 Booking.com UK implemented Zoom.Ai as a Generative AI Platforms solution to augment customer service workflows in the Rides Department of the Transport Business Unit within CS EMEA. The implementation targeted agent-facing automation for customer relations, partner support and frontline customer service tasks across phone, email and chat channels, with operational focus on markets including Greece, Netherlands, Cyprus, United Kingdom, Ireland, Spain and Italy.
Zoom.Ai was configured to deliver category-aligned capabilities typical of Generative AI Platforms, including conversational assistance for agents, automated ticket summarization, contextual response drafting, and knowledge retrieval to surface situational guidance for taxi, shuttle, bus ticket and limousine booking inquiries. Configuration emphasized multi-channel context handling and agent workflow augmentation rather than end user facing self-service, aligning the application to customer support and supplier interaction scenarios.
The deployment operated alongside the existing agent toolkit that included Zendesk, Zoom Meetings, FlightAware, Google Sheets, Google Translate and Time and Date, supporting agents in Manchester and across CS EMEA while handling inbound contacts and supplier communications. Operational coverage was concentrated within the Rides Department workflows, integrating generative assistance into daily tasks like chat handling, email responses and phone call preparation to maintain contextual continuity.
Governance aligned the Zoom.Ai rollout to established contact center KPIs used by Booking.com UK, including Overall Customer Satisfaction CSAT percent, Average Handling Time AHT, On Target Ticket percent, Reopened Ticket percent, First Contact Resolution FCR percent, Quality Score percent and Execution Score percent. Process changes emphasized agent multitasking and increased autonomy in decision making, with rollout and usage governed by support team leads to ensure adherence to quality and response standards.
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Coutts | Banking and Financial Services | 1875 | $905M | United Kingdom | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2018 | n/a |
In 2018, Coutts implemented Zoom.Ai as a Generative AI Platforms solution to augment client assistant workflows within its Client Banking and Wealth Services organization covering International Europe and Americas. The deployment focused on supporting client director assistants and relationship managers who handle high net worth client journeys, including digital onboarding, account setup, and remote client engagement channels.
Zoom.Ai was configured to provide natural language assistance and task orchestration capabilities consistent with Generative AI Platforms, including automated meeting summarization, contextual document retrieval, and workflow automation for administrative tasks. Functional workflows were aligned to front office activities such as client onboarding steps, initiating FX instructions under client direction, handling enquiries and payments, and managing daily excess limit reviews, with support for translation duties between Italian and English as required.
Operational coverage emphasized integration at the process level with the bank’s online banking platforms and communication channels used by the team, preserving human oversight for regulated activities. Governance was structured to keep client-facing staff in the decision loop, with controls and review steps designed to comply with Coutts’ risk appetite and regulatory expectations for client handling and transaction authorization.
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Professional Services | 2033 | $537M | United States | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2019 | n/a |
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Banking and Financial Services | 800 | $125M | United Kingdom | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2017 | n/a |
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Professional Services | 370000 | $55.4B | United Kingdom | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2016 | n/a |
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Professional Services | 10 | $1M | India | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2017 | n/a |
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Professional Services | 80 | $10M | United States | Zoom.Ai | Zoom.Ai | Generative AI Platforms | 2020 | n/a |
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Showing 1 to 10 of 12 entries
Buyer Intent: Companies Evaluating Zoom.Ai
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Zoom.Ai Coverage
Zoom.Ai is a Generative AI Platforms solution from Zoom.Ai.
Companies worldwide use Zoom.Ai, from small firms to large enterprises across 21+ industries.
Organizations such as PwC, Booking.com UK, University of California, Santa Barbara, Coutts and Forrester are recorded users of
Zoom.Ai for Generative AI Platforms.
Companies using Zoom.Ai are most concentrated in Professional Services, Education and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Zoom.Ai are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zoom.Ai across Americas, EMEA, and APAC.
Companies using Zoom.Ai range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 41.67%, and global enterprises with 10,000+ employees - 8.33%.
Customers of Zoom.Ai include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Zoom.Ai customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Generative AI Platforms.