List of Zowie AI Chatbot Customers
Dover, 19901, DE,
United States
Since 2010, our global team of researchers has been studying Zowie AI Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zowie AI Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zowie AI Chatbot for Chatbots and Conversational AI include: Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Decathlon Poland, a Poland based Retail organisation with 5000 employees and revenues of $600.0 million, Oponeo.pl, a Poland based Retail organisation with 485 employees and revenues of $409.0 million, Pdpaola, a Spain based Retail organisation with 200 employees and revenues of $57.0 million, Hotel Bania Poland, a Poland based Leisure and Hospitality organisation with 300 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Zowie AI Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zowie AI Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aviva | Insurance | 29091 | $53.1B | United Kingdom | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020 Aviva implemented Zowie AI Chatbot across its digital customer engagement channels, deploying the solution on its public website chat and on Messenger. The Zowie AI Chatbot integration is identified within Chatbots and Conversational AI and was configured to present unified conversational flows and automated routing into a single omnichannel Zowie Inbox.
Operationally the deployment consolidated inquiries from web chat and Messenger so Aviva’s customer service team handles requests from both channels through one interface, simplifying agent workflows and channel routing. The project emphasized conversational automation and inbox orchestration, and Aviva reported that the results were surprising, with both website chat and Messenger managed in one omnichannel Zowie Inbox.
|
 |
Decathlon Poland | Retail | 5000 | $600M | Poland | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Decathlon Poland deployed Zowie AI Chatbot on its website as a web-facing conversational layer. The Zowie AI Chatbot is positioned within the Chatbots and Conversational AI category and is used to handle frontline customer interactions during product browsing and purchase journeys on decathlon.pl, providing automated conversation handling for routine inquiries and pre-sales assistance.
Configuration focused on dialogue flow design, intent classification, FAQ automation and automated routing to human agents when escalation is required, with conversation models trained for Polish language usage and local merchandising terminology. Governance centered on staged rollout controls and authoring workflows that allow operations and customer service teams to update conversation scripts and response rules without engineering changes, aligning chatbot behavior with merchandising and customer care policies.
|
 |
Hotel Bania Poland | Leisure and Hospitality | 300 | $45M | Poland | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Hotel Bania Poland implemented Zowie AI Chatbot on their website. Zowie AI Chatbot serves as a guest-facing Chatbots and Conversational AI solution embedded in the hotel's web presence to handle visitor inquiries and pre-arrival questions. The deployment is web-embedded and scoped to guest engagement workflows that intersect with reservations and front-office functions.
Configuration emphasized conversational modules aligned with the Chatbots and Conversational AI category, including automated FAQ handling, booking assistance, and lead capture workflows, with intent classification and fallback escalation to human staff. The implementation is oriented to online guest interactions through a site widget, supporting reservations and guest services business functions and aligning with standard hospitality conversational workflows.
|
 |
LifeStraw | Manufacturing | 80 | $5M | United States | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2024 | n/a |
In 2024, LifeStraw deployed Zowie AI Chatbot on its website, leveraging the Chatbots and Conversational AI application to automate customer facing interactions. The Zowie AI Chatbot is implemented as a web chat widget configured to address product questions, order and shipping FAQs, and basic troubleshooting workflows. Deployment covers LifeStraw's United States web presence and targets customer support and online sales functions.
Configuration work emphasized conversational flow design, knowledge base authoring, intent classification, and escalation rules for handoff to human agents. Operational ownership and governance were organized across customer support and product teams, who maintain bot content and review conversational transcripts for ongoing tuning. The Zowie AI Chatbot and the Chatbots and Conversational AI category are central to LifeStraw's web channel customer engagement tooling.
|
 |
Nude Project Spain | Retail | 120 | $28M | Spain | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Nude Project Spain deployed the Zowie AI Chatbot on its website to handle customer inquiries and front line ecommerce interactions. The deployment is categorized as Chatbots and Conversational AI and positions the Zowie AI Chatbot as the primary conversational layer for the online store's customer engagement workflows.
The implementation configures conversational FAQ modules, guided product discovery flows, automated order status responses, and escalation paths to human agents through the website interface. Zowie AI Chatbot is implemented as a site widget using intent classification, scripted dialog flows, and session context to route queries to support or purchase touchpoints. Operational ownership is allocated to customer support and ecommerce teams, who manage conversation content, bot scripts, and iterative tuning based on chat logs. Rollout and governance were structured around the web storefront and support workflows, aligning the application to core customer service and online sales functions.
|
 |
|
Retail | 485 | $409M | Poland | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
|
|
|
|
Retail | 200 | $57M | Spain | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
|
|
|
|
Banking and Financial Services | 200 | $20M | Canada | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2023 | n/a |
|
|
|
|
Distribution | 45 | $22M | United Kingdom | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
|
|
|
|
Professional Services | 100 | $10M | United States | Zowie | Zowie AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
|
Buyer Intent: Companies Evaluating Zowie AI Chatbot
- Alior Bank, a Poland based Banking and Financial Services organization with 7076 Employees
- Citynet, a Austria based Communications company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||