Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Puget Sound Energy | Utilities | 3300 | $3.8B | United States | CGI Group | CGI PragmaCAD | Workforce Management | 2007 | CGI | In 2007, Puget Sound Energy deployed CGI PragmaCAD Mobile Workforce Management, a Workforce Management application, to automate allocation, scheduling, dispatching and monitoring of over 450 field resources across its gas and electric operations in the United States. The deployment focused on field operations and outage response workflows to improve responsiveness and reduce paper work orders. CGI PragmaCAD implementation delivered core Workforce Management capabilities including automated crew allocation, schedule optimization, dispatch consoles and mobile field monitoring to support real time task status and job confirmation. Configuration emphasized mobile-first field workflows and offline data capture to align technicians on gas and electric work orders. The project included integrations with back office systems, including SAP, and with mobile dispatch tools to synchronize work order status, asset records and crew availability between field devices and enterprise systems. CGI served as the implementation partner, establishing an integration layer to route mobile dispatch events into enterprise transaction systems and to surface outage information for centralized dispatch. Rollout covered both gas and electric operations and restructured dispatcher to field workflows by moving from paper based orders to electronic assignment and monitoring. The implementation was positioned to improve responsiveness and reduce paper work orders while centralizing scheduling and dispatch governance under the utility operations organization. | |
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Exelon | Utilities | 20000 | $23.0B | United States | CGI Group | CGI PragmaCAD | Workforce Management | 2007 | CGI | In 2007, Exelon engaged CGI to implement CGI PragmaCAD as a Workforce Management solution for its Exelon Energy Delivery operations. The deployment covered approximately 2,650 field personnel across ComEd and PECO in the United States, targeting distribution, transmission, substation and meter services. The implementation used the PragmaCAD MWM/dispatch suite per CGI's announcement, centralizing dispatch and mapping capabilities to automate field operations. Configuration focused on mobile workforce management, crew dispatching and mapping-driven work assignment to support field crews across the named service types. CGI served as the system integrator and implemented workflows to centralize dispatch, job assignment and mobile work execution, aligning operations across ComEd and PECO. Operational coverage included dispatch centers and field crews, with the PragmaCAD Mobile Workforce Management module used for scheduling, status updates and resource tracking. Governance changes emphasized centralized dispatch control and standardized field processes to support consistent crew assignment and mapping accuracy during rollout. The program was positioned to automate field operations and to improve resource utilization and field productivity as stated in the announcement. | |
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Utilities | 3400 | $3.3B | United States | CGI Group | CGI PragmaCAD | Workforce Management | 2004 | CGI |
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Utilities | 18177 | $15.2B | United States | Nice Systems | NICE Adaptive Workforce Optimization | Workforce Management | 2024 | NiCE |
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Utilities | 1407 | $394M | United Kingdom | Puzzel | Puzzel U-WFM | Workforce Management | 2016 | n/a |
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Utilities | 1700 | $631M | United Kingdom | triOpsis | triOpsis | Workforce Management | 2023 | n/a |
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Utilities | 6556 | $2.3B | United Kingdom | triOpsis | triOpsis | Workforce Management | 2011 | n/a |
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Utilities | 11565 | $2.9B | United Kingdom | triOpsis | triOpsis | Workforce Management | 2022 | n/a |
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Utilities | 1130 | $1.0B | United States | Oracle | Oracle Real-Time Scheduler | Workforce Scheduling | 2008 | n/a |
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Utilities | 3702 | $2.6B | United States | Oracle | Oracle Real-Time Scheduler | Workforce Scheduling | 2007 | n/a |
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