Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Sigma Connected | Professional Services | 4000 | $600M | United Kingdom | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2021 | n/a | ||
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Transcom Worldwide UK | Professional Services | 40 | $10M | United Kingdom | OpenText | OpenText Qfiniti | Workforce Management | 2011 | n/a | In 2011 Transcom Worldwide UK implemented OpenText Qfiniti as part of a Workforce Management initiative tied to a wider telephony and site consolidation program. The OpenText Qfiniti deployment was executed within a project spanning December 2011 to March 2012 that included closure of the Telehouse data centre in London and provisioning of new voice services at Limewood House in Leeds. The implementation focused on interaction recording and eWFM capabilities, deploying OpenText Qfiniti for voice recording and configuring eWFM workflows for scheduling and quality monitoring. Functional activities documented in the program included creation of call routing, direct dial in number planning, DDI provisioning and number range definitions, together with integration of OpenText Qfiniti voice recording into the Avaya telephony platform in Leeds. Validation used operational readiness testing and user acceptance testing schedules, with formal testing and sign off involving internal sponsors and external suppliers. Operational scope covered customer contact operations supporting the Apple USA helpline in Groningen and agent operations at the Leeds contact centre, impacting workforce management, quality assurance and voice operations functions. Governance was implemented through chaired boardroom meetings with sponsors, technical design teams and suppliers, and strict milestone control against budget schedule and SLAs. All listed project phases were completed within the noted deadlines budget and SLA. | |
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Professional Services | 1000 | $200M | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2020 | n/a |
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Professional Services | 2600 | $290M | United Kingdom | Calabrio | Calabrio Teleopti WFM | Workforce Management | 2017 | n/a |
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Professional Services | 8000 | $930M | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2014 | n/a |
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Professional Services | 56000 | $3.4B | United States | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2021 | n/a |
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Professional Services | 800 | $150M | Netherlands | InVision Group | InVision injixo | Workforce Management | 2011 | n/a |
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Professional Services | 860 | $165M | United States | Fourth Enterprises | Fourth Workforce Management System | Workforce Management | 2019 | n/a |
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Professional Services | 10625 | $1.3B | Spain | Planio | Planio | Task Management | 2018 | n/a |
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Professional Services | 439 | $72M | Sweden | Planio | Planio | Task Management | 2022 | n/a |
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