Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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HARVARD Services Group | Professional Services | 20 | $2M | United States | Planio | Planio | Task Management | 2018 | n/a | ||
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Utility Warehouse | Professional Services | 2005 | $275M | United Kingdom | Genesys | Genesys Cloud CX Chat Workforce Engagement | Workforce Management | 2020 | n/a | In 2020 Utility Warehouse implemented Genesys Cloud CX Chat Workforce Engagement, a Workforce Management application, to strengthen contact center workforce planning and resource management. The initial deployment emphasized multichannel capacity planning to support inbound, email, outbound and other channels within a unified forecasting model. Genesys Cloud CX Chat Workforce Engagement was configured to provide multichannel forecasting, schedule planning, intraday adjustments and real-time adherence monitoring, aligning with standard Workforce Management functional workflows. The implementation centralized schedule visibility so agents can view rosters remotely, and managers can plan across voice and nonvoice channels from a single engagement management interface. Operational coverage focused on contact center agent scheduling and forecasting, with supervisors using the platform to ease resource management challenges and extend forecasting beyond inbound traffic. Utility Warehouse reported that agents can view their schedules remotely, making working from home and personal life easier. | |
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Professional Services | 4306 | $8.1B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2020 | n/a |
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Professional Services | 40 | $4M | Sweden | Planio | Planio | Task Management | 2018 | n/a |
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Professional Services | 75 | $8M | Japan | Human Technologies | King of Time | Workforce Management | 2016 | n/a |
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Professional Services | 70 | $7M | Japan | Software Agency System Co | Lion of Labor | Workforce Management | 2020 | n/a |
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Professional Services | 15 | $1M | Austria | Planio | Planio | Task Management | 2019 | n/a |
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Professional Services | 1600 | $340M | Ireland | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2016 | n/a |
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Professional Services | 978 | $128M | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2008 | n/a |
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Professional Services | 2587 | $81M | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2017 | n/a |
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