Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Eishtec | Professional Services | 2500 | $500M | Ireland | InVision Group | InVision injixo | Workforce Management | 2016 | n/a | In 2016, Eishtec deployed InVision injixo for Workforce Management. Eishtec engaged vendor InVision Group to address BPO workforce planning optimization and digital channel development within its contact center operations in Ireland, using InVision injixo to centralize workforce planning and scheduling for its approximate 2,500 employees in customer service and digital channels. The InVision injixo implementation emphasized Workforce Management capabilities including forecasting, capacity planning, automated scheduling, intraday management and adherence monitoring, combined with bespoke WFM application development for agent interfaces and planning workflows. Configuration work focused on forecasting models, schedule templates, shift patterns and workload balancing between voice and digital channels to operationalize workforce planning optimization. The program included business process design to align staffing policies, scheduling governance and operational workflows, with InVision Group leading injixo application development and configuration. Rollout was structured to hand off standardized workforce management procedures to central workforce planning and operations teams, with role based access controls and governance embedded in the platform to support ongoing scheduling and planning across contact center and digital channel functions. | |
 |
Jet2 PLC (formerly Dart Group Plc) | Professional Services | 8270 | $1.5B | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2016 | n/a | In 2016, Jet2 PLC implemented InVision injixo across its contact centre operations. InVision injixo is a cloud based Workforce Management application delivering forecasting, optimized scheduling, Real Time Adherence and a smartphone and tablet friendly agent portal called injixo ME. The implementation emphasized core injixo capabilities, including short‑interval forecasting, multiskilling scheduling, shift optimization and scenario planning for back‑office tasks alongside queue priorities. The injixo forecasting engine and schedule optimizer were configured to produce ready to publish rosters and to support manual adjustments, and reporting capability was exposed for custom report creation via the product reporting framework. Deployment used the injixo cloud model, avoiding on premise servers and minimizing an IT project footprint, with continuous enhancement and frequent cloud updates rather than periodic big bang upgrades. Jet2’s deployment leveraged injixo’s agent portal, injixo ME, to extend schedules and real time adherence visibility to agents on smartphone and tablet devices, and the solution was reported to draw in data from various operational platforms and systems to populate forecasts and adherence feeds. Governance and rollout focused on subscription based onboarding, with full training included as part of the offering and an all inclusive pricing model for a 100 agent configuration reported at £900 per month. The commercial and delivery model emphasized rapid onboarding, scalability under subscription, and continuous delivery of product enhancements to avoid annual upgrade projects. User feedback captured during and after rollout highlighted fast forecast generation, ease of schedule reading for staff and strong onboarding support, while also noting areas for product improvement such as broader browser compatibility, additional automation for holiday approvals and expanded self service training resources. The narrative positions Jet2 PLC InVision injixo Workforce Management deployment as a cloud centric contact centre WFM implementation focused on forecasting, scheduling and agent mobility. | |
 |
|
Professional Services | 6076 | $2.6B | United Kingdom | Intapp | Intapp Workflow Automation | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 170 | $39M | United Kingdom | Intapp | Intapp Workflow Automation | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 158 | $20M | United Kingdom | HRPRO | HRPRO Advanced | Workforce Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 1000 | $147M | United Kingdom | BigHand | BigHand Workflow Management | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 682 | $81M | United Kingdom | Intapp | Intapp Workflow Automation | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 1500 | $423M | United Kingdom | BigHand | BigHand Workflow Management | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 600 | $61M | United Kingdom | BigHand | BigHand Workflow Management | Task Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 3000 | $434M | United Kingdom | Intapp | Intapp Workflow Automation | Task Management | 2020 | n/a |
|
|