Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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AAA Oregon/Idaho | Non Profit | 300 | $50M | United States | Nice Systems | NICE Workforce Management | Workforce Management | 2017 | n/a | In 2017, AAA Oregon/Idaho upgraded to NICE Workforce Management within its Workforce Management environment to enable more efficient, automated outbound calling. The initiative replaced a monthly spreadsheet driven approach to outbound assignment with a system level change to dynamic call handling. NICE Workforce Management was configured to selectively release outbound calls into a blended call queue, enabling outbound work to be available without blocking inbound capacity. The automatic call distributor treats outbound work as lower priority than incoming calls, allowing agents to be routed to higher priority inbound traffic while outbound contacts remain in the blended queue. The implementation relied on blended queue control and real time agent state coordination to allow smooth transitions between inbound and outbound tasks. Operationally the change focused on the Membership team, with governance shifting from manual pre assignment to system driven release policies and queue prioritization that changed daily agent workflows and scheduling practices. AAA Oregon/Idaho used NICE Workforce Management for Workforce Management of its Membership function and realized an immediate service level increase of over four percentage points. | |
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Bancroft | Non Profit | 2500 | $300M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a | ||
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Non Profit | 2600 | $330M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Non Profit | 160 | $40M | Australia | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2022 | n/a |
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Non Profit | 3500 | $700M | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Non Profit | 3725 | $822M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2017 | n/a |
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Non Profit | 300 | $9M | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Non Profit | 1000 | $340M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Non Profit | 2000 | $250M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2008 | n/a |
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Non Profit | 36600 | $7.9B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
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