Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Analytics and BI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Tenaquip | Distribution | 750 | $90M | Canada | eGain Corporation | eGain Analytics Hub | Analytics and BI | 2023 | n/a | In 2023 TENAQUIP implemented eGain Analytics Hub to modernize its digital customer service and agent workflows across English and French markets. TENAQUIP deployed eGain Analytics Hub as its Analytics and BI platform to centralize service analytics that support order handling and contact center efficiency for distribution operations in Canada. The implementation configured analytics and BI capabilities typical of composable digital service platforms, including configurable dashboards, interaction analytics, real time agent performance reporting, and trend reporting for customer journeys and order processing. eGain Analytics Hub was used to instrument agent workflows and customer interactions, enabling role based views for supervisors and agents and supporting operational reporting and ad hoc analysis. Deployment was scoped to customer service and contact center teams with bilingual coverage for English and French markets and integration into order handling workflows and service routing processes. Governance included defining analytics ownership, role based access to dashboards, and embedding analytics into agent coaching and escalation workflows to standardize response handling and order resolution. The program focused on modernizing digital customer service and agent workflows and on improving order handling and contact center efficiency as stated by the customer and vendor announcement. The narrative centers on TENAQUIP eGain Analytics Hub Analytics and BI in support of customer service and order management functions. | |
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CommunityAmerica Credit Union | Banking and Financial Services | 750 | $267M | United States | Idera | Idera SQL Server Security Analysis | Analytics and BI | 2015 | n/a | In 2015, CommunityAmerica Credit Union deployed Idera SQL Server Security Analysis in its US financial environment. The Idera SQL Server Security Analysis implementation, categorized under Analytics and BI, centralized SQL Server activity monitoring and provided auditors and managers with direct access to compliance reporting. Operational use relied on Idera SQL Compliance Manager capabilities to speed the generation of regulatory audit evidence and to enable self service reporting for audit stakeholders. Configuration emphasis included continuous activity capture, policy based alerting, and a centralized reporting engine to support audit trails and compliance reporting workflows. The implementation affected database operations, internal audit, and compliance functions by consolidating SQL Server monitoring and standardizing access to compliance reports. Governance and workflow changes focused on shifting routine evidence generation into the reporting layer and granting auditors direct report access, which improved reporting turnaround and increased self service reporting for audit stakeholders as noted. | |
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Education | 750 | $124M | United States | Journyx | Journyx Time and Expense Reporting | Analytics and BI | 2020 | n/a |
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Government | 750 | $1.6B | United States | Kevala | Kevala Platform | Analytics and BI | 2021 | n/a |
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Construction and Real Estate | 750 | $200M | Brazil | Microsoft | Microsoft Power BI | Analytics and BI | 2022 | n/a |
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Government | 751 | $293M | Australia | Palantir Technologies | Palantir Foundry | Analytics and BI | 2018 | n/a |
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Government | 752 | $190M | Norway | Tableau Software | Tableau | Analytics and BI | 2020 | n/a |
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Utilities | 753 | $210M | United States | Oracle | Oracle Analytics Cloud | Analytics and BI | 2018 | n/a |
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Manufacturing | 753 | $162M | United Kingdom | SAP | SAP BW (Business Warehouse) | Data Warehouse | 2015 | n/a |
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Utilities | 753 | $210M | United States | Oracle | Oracle OBIEE | Analytics and BI | 2016 | n/a |
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