Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Rail Delivery Group | Transportation | 250 | $60M | United Kingdom | Content Guru | Content Guru storm WFM | Workforce Management | 2020 | n/a | In 2020, Rail Delivery Group deployed Content Guru storm WFM to enable rapid home working and to absorb extreme contact centre demand spikes reported at up to 13x during the COVID-19 period in the United Kingdom. The implementation leveraged Content Guru's storm contact centre platform capabilities to restore agent availability within hours, sustaining customer operations and keeping contact centre agents on air under acute surge conditions. Scope centered on contact centre workforce resilience and operational continuity across Rail Delivery Group's customer service function. Content Guru storm WFM was used to deliver Workforce Management and workforce optimization capabilities, inferred from the vendor customer story describing WFO and WFM functionality. Configuration and operational use focused on cloud hosted orchestration of scheduling, forecasting, real time adherence and rapid shift reallocation to provision remote agent capacity, with agent state management and automated rostering used to respond to demand volatility. Governance adjustments emphasized incident surge procedures and updated scheduling workflows to support home working and fast turnaround for agent provisioning, aligning contact centre scheduling and monitoring to resilience operations. | |
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Deseret Power | Utilities | 250 | $220M | United States | Criterion | Criterion WFM | Workforce Management | 2022 | n/a | In 2022, Deseret Power implemented Criterion WFM and deployed Criterion HCM Payroll and HR modules to address complex union payroll requirements. The deployment targeted payroll and HR functions and positioned Criterion WFM as the central Workforce Management application for timekeeping and payroll orchestration at Deseret Power. The implementation configured HCM Payroll to encode complex union payroll rules and consolidated payroll processing into a single-day payroll cycle, while HR module configuration included position-history tracking used in routine workforce administration. Timecard approvals and time and attendance workflows were put into daily operational use, and position-history features were used to support personnel changes and pay assignment visibility. Operational scope covered organization-wide payroll and HR processes for Deseret Power’s approximately 250 employees, with daily governance centered on timecard approval workflows and position-history driven controls. The narrative does not list external system integrations or implementation partners, the focus is on Criterion WFM Workforce Management capabilities applied to payroll accuracy, timecard visibility, and faster payroll cycle execution. | |
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Leisure and Hospitality | 250 | $25M | United States | Fourth Enterprises | Fourth Task Management | Task Management | 2022 | n/a |
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Retail | 250 | $8M | South Africa | Roubler | Roubler Workforce Management | Workforce Management | 2021 | n/a |
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Non Profit | 251 | $38M | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2014 | n/a |
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Professional Services | 251 | $50M | United States | Planio | Planio | Task Management | 2022 | n/a |
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Professional Services | 251 | $50M | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2023 | n/a |
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Retail | 255 | $35M | Australia | Dayforce | RITEQ Workforce Manager | Workforce Management | 2016 | n/a |
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Construction and Real Estate | 255 | $65M | Australia | Ramco Systems | Ramco Workforce Management | Workforce Management | 2016 | n/a |
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Government | 255 | $31M | Ireland | Softworks | Softworks Workforce Management | Workforce Management | 2014 | n/a |
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