Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Virgin Media O2 UK | Communications | 16000 | $10.7B | United Kingdom | Genesys | Genesys Workforce Management | Workforce Management | 2013 | n/a | ||
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Virgin Media O2 UK | Communications | 16000 | $10.7B | United Kingdom | Netcall | Netcall Workforce Optimisation | Workforce Management | 2013 | n/a | In 2013 Virgin Media O2 UK implemented Netcall Workforce Optimisation to centralize contact center staffing, scheduling and intraday decision making. Netcall Workforce Optimisation serves as the Workforce Management application supporting resource planning, forecasting and schedule adherence across operational teams. The deployment emphasized core Workforce Management capabilities, including demand forecasting, profile based shift scheduling, intraday rescheduling, activity and training rostering, and adherence monitoring. Configuration included rule sets for staffing profiles by time of day, day of week and day of month, and automated handling of planned activities such as coaching, one to ones, team briefs and annual leave to preserve required coverage levels. Operational instrumentation consumed real time contact center performance signals including volume, handling time and adherence to inform intraday adjustments and supervisory decisions. The implementation covered workforce and scheduling functions used by supervisors, resource planners and operational management, and supported production of reports and ad hoc analysis for project work and staffing variance investigations. Governance centered on maintaining an events log capturing reasons for variance to forecast, codifying scheduling assumptions and communicating staffing plans to operational managers via regular meetings and advisor forums. Process controls were put in place for scheduling approvals, intraday escalation and report distribution to ensure alignment between resource plans and frontline operations. | |
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Leisure and Hospitality | 16000 | $1.5B | France | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2018 | n/a |
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Manufacturing | 16000 | $14.0B | United States | ADP | ADP Workforce Management | Workforce Management | 2023 | n/a |
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Retail | 16000 | $3.0B | United States | WorkForce Software | Workforce Software Task Management (formerly Foko Retail) | Task Management | 2019 | n/a |
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Distribution | 16000 | $3.0B | United States | Blue Yonder | Blue Yonder Warehouse Labor Management (ex JDA Warehouse Labor Management) | Workforce Management | 2024 | n/a |
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Leisure and Hospitality | 16000 | $3.1B | France | Sikiwis | Sikiwis U-ERP Workplace | Workforce Management | 2021 | n/a |
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Education | 15900 | $1.8B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2008 | n/a |
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Education | 15837 | $2.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
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Banking and Financial Services | 15800 | $2.3B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2006 | n/a |
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