Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Teleperformance India | Professional Services | 80000 | $510M | India | Microsoft | Microsoft Power BI | Analytics and BI | 2013 | n/a | ||
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Teleperformance India | Professional Services | 80000 | $510M | India | Oracle | Oracle Siebel Contact Center | Call Center | 2013 | n/a | In 2013 Teleperformance India implemented Oracle Siebel Contact Center to support Call Center operations for client-facing voice and email channels. The deployment was used to manage inbound email and call transactions for Nokia India lines of business and to centralize interaction records for quality assurance and contact center management. Oracle Siebel Contact Center was configured to capture and proofread customer replies, log voice interactions, and score transactions against internal guidelines. Functional capabilities implemented included inbound email management, transaction scoring and audit workflows, quality monitoring forms, and checklist-driven stage by stage audits, with voice capture and review performed using Call Logger. Operational scope focused on quality assurance teams, contact center management, and customer service associates across Nokia India LOBs, with analysts reviewing, tracking, and auditing transactions to drive corrective actions. Governance measures incorporated standardized monitoring forms and quality standards devised for client requirements, self-auditing routines, and analyst-led remediation workflows that routed findings to the contact center management for follow up. The implementation supported training and mentoring activities, auditors provided proofread replies and scored interactions to ensure adherence to Nokia and Teleperformance quality guidelines, and Oracle Siebel Contact Center served as the system of record for audited interactions and quality scoring within the Call Center environment. | |
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Professional Services | 80000 | $7.0B | United States | Sterling Talent Solutions | Sterling Background Check | BackGround Screening | 2017 | n/a |
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Professional Services | 80000 | $7.0B | United States | iCIMS | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | 2019 | n/a |
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Professional Services | 80000 | $25.0B | United States | UiPath | UiPath RPA Platform | Robotic Process Automation | 2018 | n/a |
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Professional Services | 80000 | $7.0B | United States | STARLIMS | Starlims Abbott eScreen | BackGround Screening | 2017 | n/a |
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Professional Services | 80000 | $7.0B | United States | Hitachi Vantara | Hitachi Ventyx Service Suite | Field Service Management | 2014 | n/a |
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Professional Services | 80000 | $25.0B | United States | ThreatModeler | ThreatModeler | Threat Modeling | 2021 | n/a |
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Professional Services | 80000 | $20.0B | United States | ThreatModeler | ThreatModeler | Threat Modeling | 2022 | n/a |
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Professional Services | 80000 | $20.0B | United States | Webtrends | Webtrends Analytics | Marketing Analytics | 2009 | n/a |
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