Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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a.s.r. | Insurance | 4294 | $23.9B | Netherlands | Verint Systems | Verint Workforce Management | Workforce Management | 2016 | n/a | In 2016, a.s.r. implemented Verint Workforce Management. Verint Workforce Management is the core Workforce Management application deployed to support a.s.r.'s Customer Contact and Workplace Support team for staffing, shift planning, and scheduling across the insurer's product lines and labels in the Netherlands. The implementation centers on standard Workforce Management capabilities, including demand forecasting, agent scheduling, intraday management and real time adherence, and time and attendance configuration. Configuration focused on multi skill schedules, service level aligned shift templates, and automated schedule publication to contact center agents. Verint Workforce Management was integrated with the contact center technology stack used at a.s.r., explicitly including PureConnect Customer Interaction Center and Broadworks for telephony and ACD event feeds, Tracebuzz for customer interaction context, and the corporate knowledge base for agent guidance. These integrations enable forecast inputs from historical interaction data and adherence signals from live telephony platforms, aligning staffing models with operational telemetry. Operational ownership and governance rest with the Customer Contact and Workplace Support team, where a Business IT Consultant is responsible for requirements definition, application management, user support, and ongoing alignment of contact center processes with the Verint Workforce Management configuration. Rollout and sustainment emphasize process ownership between IT and contact center operations, with the consultant advising on solution options and managing the application estate including Verint WFM, PureConnect, Broadworks, Tracebuzz and the knowledge base. | |
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A.S.H. Management Group | Transportation | 10 | $1M | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2022 | n/a | In 2022 A.S.H. Management Group implemented UKG Pro Workforce Management (Ex UKG Dimensions) as its Workforce Management solution. The deployment is presented as a cloud hosted, employee self-service portal surfaced on the company website, with the single sign on entry point visible at ahsmanagement-sso.prd.mykronos.com, providing web access for employees and administrators. The implementation centers on Workforce Management capabilities typical to the category, including time and attendance capture, schedule creation and shift planning, absence management, and employee self service for time punches and schedule viewing. Configuration was framed for a small transportation operator with administrative controls assigned to HR and operations staff, and the web portal integration and SSO address indicate centralized identity access for workforce workflows and manager approvals. | |
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Retail | 1000 | $633M | Belgium | Softbrick | Softbrick Workforce Management | Workforce Management | 2007 | n/a |
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Distribution | 7300 | $1.1B | United Kingdom | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
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Manufacturing | 12000 | $3.8B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Professional Services | 10 | $1M | United States | Housecall Pro | Housecall Pro Scheduling and Dispatching | Workforce Scheduling | 2017 | n/a |
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Banking and Financial Services | 525 | $104M | United States | UKG | UKG FMSI Scheduler (ex Kronos FMSI Scheduler) | Workforce Scheduling | 2022 | n/a |
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Retail | 1550 | $20M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Retail | 1550 | $20M | United States | UKG | UKG Workforce Central Scheduler (ex Kronos Workforce Scheduler) | Workforce Scheduling | 2015 | n/a |
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Professional Services | 10 | $1M | United States | Housecall Pro | Housecall Pro Scheduling and Dispatching | Workforce Scheduling | 2022 | n/a |
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