Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Resorts World Sentosa	Leisure and Hospitality	6000	$920M	Singapore	UniFocus	UniFocus KnowCross	Workforce Management	2019	n/a	In 2019 Resorts World Sentosa implemented UniFocus KnowCross as its Workforce Management platform to standardize frontline staff coordination across hospitality operations, facilities, and guest services. The deployment targeted operational teams including Operations, Facilities Management, and the Call Centre Helpdesk, aligning workforce processes with established hotel and resort service workflows. UniFocus KnowCross was configured to support core Workforce Management capabilities, including shift scheduling, task orchestration, incident and task management, and operational checklists and compliance workflows common to hospitality operations. Configuration emphasized role-based task assignment and event-driven task escalation to ensure visible accountability across service and facilities teams. The implementation was integrated with existing hospitality systems explicitly referenced by project leadership, including the Maximo Facilities Management environment and guest systems such as Opera PMS, Salesforce, Delphi, and Synxis related services. Integrations focused on bidirectional task and asset context handoffs, so task assignments in UniFocus KnowCross carried property and guest context from property management and CRM systems to operational responders. Governance and rollout were led by a Senior Project Manager who acted as point of contact for vendors, business units, and C-suite stakeholders, and who prepared a Corporate Train the Trainer curriculum for Operations and knowledge transfer to the Call Centre Helpdesk. The project was executed by cross-functional teams with a continuous feedback loop for process improvement and change management, and completed within established timeframes and budget as part of a portfolio of high-visibility system initiatives.
Transigma	Professional Services	50	$5M	United States	Insperity	Insperity iSolved	Workforce Management	2019	n/a	In 2019, Transigma implemented Insperity iSolved as its Workforce Management platform. Insperity iSolved was adopted to centralize HR operations and serve as the authoritative system for onboarding, offboarding, timekeeping, and employee recordkeeping across the firm’s staffing and consulting operations. The Insperity iSolved deployment covered core workforce management capabilities including onboarding workflows, offboarding checklists, time and attendance tracking, user account and permission management, and security configuration. Transigma configured Insperity iSolved to handle background checks, drug screenings, statement of work preparation and management, credential generation, and device ordering as part of formalized onboarding and offboarding sequences. Integrations and operational touchpoints were explicit and multisystem. Insperity iSolved was administered alongside ZOHO People and ZOHO Expense, Slack, Microsoft administrative accounts, Appriver, Symantec by Broadcom, and EXOSTAR proofing, and it interfaced with client and company portals and recruitment platforms such as Indeed, Glassdoor, and LinkedIn to orchestrate candidate intake and hire workflows. The operational scope included staffing, HR, recruiting, and IT functions, and extended to contractors and international resources. Governance and process changes accompanied the implementation, with a new onboarding program developed and implemented that reduced onboarding time by 30 percent. Offboarding processes were streamlined to simplify paperwork and communications, and Transigma maintained an official record of all resources including contact information, job titles, start and end dates, legal contracts, and performance reviews within Insperity iSolved. Technical support activities, knowledge base documentation, and administrative controls were consolidated to support ongoing workforce management and compliance.
	Retail	3222	$1.0B	United Kingdom	Zebra Technologies	Zebra Reflexis WFM	Workforce Management	2019	n/a
	Healthcare	6195	$1.1B	Australia	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2019	n/a
	Professional Services	17000	$11.6B	United States	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2019	n/a
	Life Sciences	400	$40M	Kuwait	Oracle	Oracle Workforce Management Cloud	Workforce Management	2019	n/a
	Banking and Financial Services	2500	$3.8B	United States	Avaya	Avaya Aura Workforce Optimization	Workforce Management	2019	n/a
	Retail	15000	$6.3B	Australia	nimbus Cloud	nimbus Time2Work	Workforce Management	2019	n/a
	Banking and Financial Services	709	$50M	United States	Planio	Planio	Task Management	2019	n/a
	Manufacturing	100	$20M	Switzerland	Planio	Planio	Task Management	2019	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Resorts World Sentosa

Leisure and Hospitality

6000

$920M

Singapore

UniFocus

UniFocus KnowCross

Workforce Management

2019

n/a

In 2019 Resorts World Sentosa implemented UniFocus KnowCross as its Workforce Management platform to standardize frontline staff coordination across hospitality operations, facilities, and guest services. The deployment targeted operational teams including Operations, Facilities Management, and the Call Centre Helpdesk, aligning workforce processes with established hotel and resort service workflows. UniFocus KnowCross was configured to support core Workforce Management capabilities, including shift scheduling, task orchestration, incident and task management, and operational checklists and compliance workflows common to hospitality operations. Configuration emphasized role-based task assignment and event-driven task escalation to ensure visible accountability across service and facilities teams. The implementation was integrated with existing hospitality systems explicitly referenced by project leadership, including the Maximo Facilities Management environment and guest systems such as Opera PMS, Salesforce, Delphi, and Synxis related services. Integrations focused on bidirectional task and asset context handoffs, so task assignments in UniFocus KnowCross carried property and guest context from property management and CRM systems to operational responders. Governance and rollout were led by a Senior Project Manager who acted as point of contact for vendors, business units, and C-suite stakeholders, and who prepared a Corporate Train the Trainer curriculum for Operations and knowledge transfer to the Call Centre Helpdesk. The project was executed by cross-functional teams with a continuous feedback loop for process improvement and change management, and completed within established timeframes and budget as part of a portfolio of high-visibility system initiatives.

Transigma

Professional Services

$5M

United States

Insperity

Insperity iSolved

Workforce Management

2019

n/a

In 2019, Transigma implemented Insperity iSolved as its Workforce Management platform. Insperity iSolved was adopted to centralize HR operations and serve as the authoritative system for onboarding, offboarding, timekeeping, and employee recordkeeping across the firm’s staffing and consulting operations. The Insperity iSolved deployment covered core workforce management capabilities including onboarding workflows, offboarding checklists, time and attendance tracking, user account and permission management, and security configuration. Transigma configured Insperity iSolved to handle background checks, drug screenings, statement of work preparation and management, credential generation, and device ordering as part of formalized onboarding and offboarding sequences. Integrations and operational touchpoints were explicit and multisystem. Insperity iSolved was administered alongside ZOHO People and ZOHO Expense, Slack, Microsoft administrative accounts, Appriver, Symantec by Broadcom, and EXOSTAR proofing, and it interfaced with client and company portals and recruitment platforms such as Indeed, Glassdoor, and LinkedIn to orchestrate candidate intake and hire workflows. The operational scope included staffing, HR, recruiting, and IT functions, and extended to contractors and international resources. Governance and process changes accompanied the implementation, with a new onboarding program developed and implemented that reduced onboarding time by 30 percent. Offboarding processes were streamlined to simplify paperwork and communications, and Transigma maintained an official record of all resources including contact information, job titles, start and end dates, legal contracts, and performance reviews within Insperity iSolved. Technical support activities, knowledge base documentation, and administrative controls were consolidated to support ongoing workforce management and compliance.