List of Zebra Reflexis WFM Customers
Lincolnshire, 60069, IL,
United States
Since 2010, our global team of researchers has been studying Zebra Reflexis WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zebra Reflexis WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zebra Reflexis WFM for Workforce Management include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, H-E-B, a United States based Retail organisation with 145000 employees and revenues of $38.00 billion, Morrisons, a United Kingdom based Retail organisation with 101138 employees and revenues of $22.35 billion, Global Partners LP, a United States based Distribution organisation with 3485 employees and revenues of $16.49 billion, AutoZone, a United States based Retail organisation with 69440 employees and revenues of $16.25 billion and many others.
Contact us if you need a completed and verified list of companies using Zebra Reflexis WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Zebra Reflexis WFM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AutoZone | Retail | 69440 | $16.3B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2021 | n/a |
In 2021, AutoZone implemented Zebra Reflexis WFM to centralize labor forecasting, scheduling, and timekeeping across its large, multi-country store network. The deployment targeted Workforce Management needs for retail store operations, aiming to standardize schedule generation and time and attendance processes across the organization.
The implementation used Reflexis Workforce Scheduler and Reflexis Time and Attendance capabilities to generate accurate labor forecasts that account for varying store characteristics, and to produce schedules that comply with country, state, and local labor rules. Zebra Reflexis WFM was configured to support forecasting engines and scheduling workflows together with time capture and reporting, enabling consistent enforcement of shift rules and payroll-ready clock-in and clock-out data.
Operational coverage extended to store-level scheduling and centralized oversight, providing store managers and regional operations teams with automated schedule generation and consolidated attendance reports. Governance was reinforced through rule-based schedule compliance and reporting workflows, aligning scheduling practice with legal requirements and internal labor policies.
AutoZone reported improved reporting around employee clock-ins and clock-outs and accumulation of approximately $100 million in savings over seven years as a result of the Reflexis Workforce Scheduler and Time and Attendance deployment. The selection was driven by Reflexis solutions’ feature breadth, reliability, and ability to scale across the enterprise, as noted by AutoZone’s SVP of Supply Chain.
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Big Lots Stores | Retail | 10000 | $4.7B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2017 | n/a |
In 2017, Big Lots Stores implemented Zebra Reflexis WFM as its Workforce Management solution to standardize store labor scheduling and align workforce activities with the company HCM functions. The deployment was managed from the corporate Application Development Management organization in Columbus, OH, with Scrum Master oversight drawn from the team responsible for PeopleSoft HCM and third party enterprise applications.
The implementation concentrated on configuring Zebra Reflexis WFM capabilities typical of Workforce Management, including store scheduling, shift management, task allocation, and real-time workforce orchestration. Project activities documented by the team included solution design, configuration and customization, controlled deployment, and ongoing application maintenance, all executed under Agile methodologies with JIRA used for project tracking.
Operational governance emphasized HCM alignment through the central PeopleSoft team, routine executive and stakeholder meetings to define scope and deliverables, and 24/7 production support processes managed by internal staff. The program used formal project plans, QA oversight, and staffed application lifecycle management to embed Zebra Reflexis WFM into store operations and HR-related workforce processes.
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Currys | Retail | 24000 | $11.3B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2020 | n/a |
In 2020, Currys began deploying Zebra Reflexis WFM as a focused Workforce Management initiative to manage store-level time and attendance and shift coordination across its retail estate. The implementation was driven through a project structure where a Workforce Management Coordinator also functioned as a User Acceptance Tester, embedding testing and operational requirements into early configuration decisions.
Zebra Reflexis WFM was configured to support a time and attendance application aimed at colleagues and managers, with standard Workforce Management capabilities exercised during configuration including schedule management, time capture validation, and threshold-driven shift controls. Pre-production and staging environments were used to replicate technical case scenarios and validate upcoming feature releases, with System Integration Testing and User Acceptance Testing performed prior to live activation.
Testing and validation work explicitly referenced integration touchpoints and adjacent HR tooling, with SuccessFactors used to track onboarding and recruitment workflows for Currys and Carphone Warehouse, and SAP HCM cited among skills exercised during test scenarios. IBM Cognos Analytics was used for reporting validation during the project, and Jira served as the issue and test-case management platform to record defects and UAT findings.
Operational governance combined workforce coordination tasks and testing gates, with the Workforce Management Coordinator managing recruitment peaks and aligning site budgets and threshold hours to scheduling policy. Rollout controls emphasized pre-production verification and formal SIT and UAT sign-offs, ensuring Zebra Reflexis WFM configuration aligned to site-level budget constraints and the company onboarding processes tracked in SuccessFactors.
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Healthcare | 219000 | $372.8B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2016 | n/a |
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Consumer Packaged Goods | 10000 | $670M | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2017 | n/a |
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Distribution | 3485 | $16.5B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2022 | n/a |
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Retail | 145000 | $38.0B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2019 | n/a |
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Retail | 3500 | $1.2B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2018 | n/a |
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Retail | 101138 | $22.4B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2018 | n/a |
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Retail | 3222 | $1.0B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Zebra Reflexis WFM
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