List of ElevenLabs Customers
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Since 2010, our global team of researchers has been studying ElevenLabs customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ElevenLabs for Speech Recognition AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ElevenLabs for Speech Recognition AI include: Bertelsmann, a Germany based Media organisation with 74607 employees and revenues of $22.13 billion, FORVIA HELLA, a Germany based Manufacturing organisation with 37000 employees and revenues of $9.32 billion, wooga, a Germany based Professional Services organisation with 4230 employees and revenues of $1.00 billion, Batik Air Malaysia, a Malaysia based Transportation organisation with 2500 employees and revenues of $900.0 million, Humach, a United States based Professional Services organisation with 1000 employees and revenues of $73.0 million and many others.
Contact us if you need a completed and verified list of companies using ElevenLabs, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ElevenLabs customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Activepieces | Professional Services | 20 | $2M | United States | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
In 2025, Activepieces implemented ElevenLabs on their website to add Speech Recognition AI capabilities. The deployment embeds ElevenLabs directly into the public site to capture user audio and generate text transcripts, surfacing ElevenLabs Speech Recognition AI features within interactive web pages and developer tooling.
Configuration emphasizes real-time speech to text, automated transcription workflows, and accessibility support, with site level audio capture controls and consent mechanisms configured alongside the integration. Operational ownership rests with Activepieces engineering for web SDK or API based integration, monitoring, and iterative tuning, and the rollout scope is explicitly the corporate website rather than internal enterprise systems.
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allO | Professional Services | 70 | $14M | Germany | ElevenLabs | ElevenLabs | Speech Recognition AI | 2024 | n/a |
In 2024, allO implemented ElevenLabs to power an AI voice agent for customer support and reception workflows. The ElevenLabs deployment at allO targeted the Speech Recognition AI use case, providing a conversational receptionist and phone support system tied to the company support function and operations team.
The implementation used ElevenLabs capabilities to transcribe inbound calls, maintain conversational context, and surface intents for agent escalation, supporting Tier 2 handoffs and billing dispute routing. The ElevenLabs voice agent was configured to operate as a live receptionist and automated phone support layer, with tuning for conversational prompts, recognition thresholds, and transcript generation to align with existing support workflows.
Operationally the ElevenLabs solution was integrated into an existing automation and support stack that included Front for ticket management, Zapier for workflow automation, Notion as the company knowledge base, Zoho for hardware inventory and RMA processes, and Stripe for subscription and billing operations. Transcripts and call metadata from ElevenLabs fed into support workflows and automations managed with Front and Zapier, while Notion provided knowledge retrieval for both human agents and automated response logic.
Governance and ownership rested with the operations specialist and customer support lead, who designed, maintained and onboarded the system as part of a broader operational playbook. Rollout and day to day operations were aligned with onboarding programs and escalation procedures, and explicit operational outcomes recorded include a 250% increase in support workflow processing through Zapier automations and support capacity to scale as allO grew to 60 plus staff and a 400 plus restaurant customer base.
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Atandra Energy | Manufacturing | 500 | $33M | India | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
In 2025, Atandra Energy implemented ElevenLabs on its website. ElevenLabs is being used as Speech Recognition AI to capture on site audio, provide speech to text transcription, and enable basic voice driven interactions for site visitors.
The deployment is implemented through API integration with the public web front end, streaming audio to ElevenLabs for real time transcription and returning structured text and confidence metadata to the page. Configuration emphasizes transcription model selection, punctuation handling and simple speaker segmentation to produce readable transcripts for web consumption.
Operational coverage is focused on customer facing web pages and support content on Atandra Energy's site, impacting customer engagement, support request capture and accessibility workflows. Transcript outputs are routed to on page displays and internal review queues for manual validation and editorial correction.
Governance and rollout followed a phased approach, beginning with a pilot on selected pages and broadening across the website, with site owners responsible for model configuration, user consent prompts and ongoing quality monitoring. The ElevenLabs implementation is positioned as a Speech Recognition AI component to improve on site speech accessibility and capture user intent for downstream business processes.
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Batik Air Malaysia | Transportation | 2500 | $900M | Malaysia | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
In 2025, Batik Air Malaysia deployed ElevenLabs on its website, adopting ElevenLabs as a Speech Recognition AI solution to add voice interaction and transcription capabilities to public web channels. The implementation targets customer facing web experiences, enabling visitors to use voice input for queries and accessibility functions through the airline website.
ElevenLabs is integrated as a cloud API linked to the website front end, capturing client side audio and routing streams to ElevenLabs for real time speech to text transcription and normalized transcript delivery. Functional modules configured include real time speech to text, browser based audio capture, transcript rendering for search and form inputs, and client side controls for microphone permission and session management, reflecting standard Speech Recognition AI workflows.
Operational coverage is centered on web based customer service touch points and self service booking flows, affecting digital experience and customer support functions rather than back office systems. Governance and rollout emphasize voice data consent capture, content moderation and quality assurance processes, staged site level validation, and operational ownership aligned to digital channels and customer experience teams.
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Bertelsmann | Media | 74607 | $22.1B | Germany | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
In 2025, Bertelsmann implemented ElevenLabs to extend AI powered audio capabilities across its brands. The ElevenLabs deployment is categorized as Speech Recognition AI and was introduced to support storytelling, production and pre production workflows across Bertelsmann's portfolio.
ElevenLabs provides lifelike voice synthesis, advanced sound generation and a forthcoming music model to support both production and pre production stages. The implementation emphasizes AI dubbing and multi language audio experiences, enabling teams to create accessible versions of content and to experiment with alternative creative directions within standard content production pipelines.
Operational coverage spans 36 companies within the Bertelsmann Group, with use cases reported across production teams, creative groups and centralized technology functions such as the Tech & Data Alliance and the AI Hub. The deployment is positioned to streamline employee workflows and to extend reach to wider audiences across Europe by automating voice generation and dubbing tasks while keeping creative control with human teams.
Governance and rollout were coordinated through Bertelsmann's Tech & Data Alliance and its AI Hub, which led adoption phases and creative integration pilots across brands. Reported outcomes include improved production timelines and broader creative possibilities, and the partnership is framed around augmenting creators rather than replacing them.
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Manufacturing | 25 | $10M | United States | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
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Professional Services | 36 | $4M | India | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
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Professional Services | 100 | $4M | India | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
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Professional Services | 120 | $15M | United States | ElevenLabs | ElevenLabs | Speech Recognition AI | 2025 | n/a |
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Professional Services | 300 | $37M | Germany | ElevenLabs | ElevenLabs | Speech Recognition AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating ElevenLabs
- Waukegan Public Library, a United States based Media organization with 10 Employees
- Nordea, a Finland based Banking and Financial Services company with 30157 Employees
- So Net Entertainment Corporation, a Japan based Communications organization with 1468 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Waukegan Public Library | Media | 10 | $1M | United States | 2026-02-22 | |
| Nordea | Banking and Financial Services | 30157 | $14.1B | Finland | 2026-01-07 | |
| So Net Entertainment Corporation | Communications | 1468 | $400M | Japan | 2025-11-17 |