List of Live Helper Chat Customers
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Since 2010, our global team of researchers has been studying Live Helper Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Live Helper Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Live Helper Chat for Chatbots and Conversational AI include: US Marine Corps, a United States based Government organisation with 170000 employees and revenues of $53.70 billion, Aerolineas Argentinas, a Argentina based Transportation organisation with 10642 employees and revenues of $2.13 billion, Ghana Ports And Harbours Authority, a Ghana based Government organisation with 4300 employees and revenues of $1.00 billion, Unimoni Financial Services, a India based Banking and Financial Services organisation with 3500 employees and revenues of $850.0 million, Arctic Romania, a Romania based Manufacturing organisation with 3951 employees and revenues of $777.0 million and many others.
Contact us if you need a completed and verified list of companies using Live Helper Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Live Helper Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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21St Century Technologies | Communications | 15 | $6M | Nigeria | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 21St Century Technologies deployed Live Helper Chat on its corporate website. Live Helper Chat is a browser embedded conversational platform in the Chatbots and Conversational AI category that provides real time visitor messaging and asynchronous support capabilities.
The implementation centers on an embedded chat widget and an operator console, with configured capabilities for chat routing, canned responses, visitor session tracking, and lead capture workflows. Operational coverage is website based customer engagement and support for the Communications firm in Nigeria, with sales and support staff handling inbound conversations. Governance adjustments focused on centralizing message handling through the Live Helper Chat operator interface and standardizing response templates and escalation steps.
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Aa Temperature Services | Construction and Real Estate | 10 | $1M | United States | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Aa Temperature Services implemented Live Helper Chat on its website. The deployment uses Live Helper Chat within the Chatbots and Conversational AI category to provide real time visitor engagement and basic automated conversational workflows for site visitors.
The implementation is delivered as a website embedded JavaScript chat widget paired with an operator console that routes incoming web chats to front line staff. Configuration focuses on customer service and lead capture workflows for a small construction and real estate firm, with the site administrator and customer facing staff operating the chat console. Functional modules aligned to Chatbots and Conversational AI include live chat widget, canned responses, visitor monitoring and chat transcripts, and governance is lightweight with operational ownership kept within the customer service workflow rather than a separate IT program.
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Abc Business Forms | Manufacturing | 13 | $1M | United States | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Abc Business Forms implemented Live Helper Chat on its public website. Abc Business Forms uses Live Helper Chat, categorized as Chatbots and Conversational AI, to support customer service and sales inquiry handling via a web-embedded chat interface. The deployment emphasizes a lightweight implementation appropriate for a 13 employee manufacturing firm, focusing on real-time messaging, canned responses, and offline contact capture as core functional capabilities.
The implementation is executed through front-end embedding on the corporate site, with browser-based session handling and operator consoles for staff to manage conversations. Operational scope is limited to customer-facing website interactions, with internal staff routing chats and maintaining response templates, reflecting lightweight governance and manual escalation workflows typical for Chatbots and Conversational AI deployments.
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ACAM Systemautomation | Professional Services | 60 | $6M | Austria | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, ACAM Systemautomation implemented Live Helper Chat on its public website. Live Helper Chat is deployed as a Chatbots and Conversational AI application to enable real-time web visitor engagement, online support, and lead capture workflows for the company.
The implementation centers on the Live Helper Chat web chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as session transcripts, canned responses, proactive messaging, visitor tracking, chat routing, and offline contact forms. Configuration focuses on conversational workflows and canned-response libraries to streamline common technical and sales inquiries consistent with small to mid sized professional services operations.
Deployment is web-embedded on ACAM Systemautomation's site and operated by internal support and sales users through the Live Helper Chat interface. Operational scope covers frontline customer support and pre-sales engagement, with governance organized around conversation ownership, agent permissions, and transcript review to maintain consistent customer interactions.
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Access World Tech | Professional Services | 40 | $4M | Nepal | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Access World Tech deployed Live Helper Chat on its public website to provide real time customer engagement and front line inquiry handling. Live Helper Chat is implemented as a Chatbots and Conversational AI solution supporting external customer interactions for the professional services firm.
The implementation uses a web embedded chat widget and standard Live Helper Chat functional capabilities, including an agent console, visitor monitoring, canned responses, chat transfer to human operators, and scripted response workflows consistent with Chatbots and Conversational AI functionality. Configuration efforts emphasized session routing and templated replies to streamline repeated client queries while preserving manual escalation to staff.
Operational scope is focused on client facing functions including customer support and lead capture across the Access World Tech website, with setup and day to day administration aligned to the companys small team size. Governance centers on maintaining response templates, attributing agent ownership for chat queues, and defining handover rules to ensure consistent conversation handling by service and sales personnel.
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Construction and Real Estate | 10 | $1M | Canada | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
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Transportation | 10 | $1M | United States | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
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Transportation | 10642 | $2.1B | Argentina | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 1034 | $92M | Indonesia | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2019 | n/a |
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Leisure and Hospitality | 1 | $4M | Australia | Live Helper Chat | Live Helper Chat | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Live Helper Chat
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