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List of Infinity Call Tracking Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
3manfactory Professional Services 15 $2M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2019 n/a
In 2019, 3manfactory implemented Infinity Call Tracking on their website. The Infinity Call Tracking deployment, aligned to the Call Tracking and Recording category, was configured to instrument web contact points and assign campaign-level phone numbers to capture inbound call events and session metadata. Deployment was scoped to the company website and intended to centralize phone lead attribution for marketing and sales touchpoints. Configuration included dynamic number insertion, call recording, and call attribution dashboards typical of Call Tracking and Recording solutions, with number pools and tracking parameters mapped to landing pages and marketing campaigns. Operational ownership sat with marketing and sales, and workflows were established for call tagging and recording access controls to support lead qualification and campaign-level analysis. Infinity Call Tracking provided the application-level analytics and recorded call assets that 3manfactory teams accessed through the vendor application for ongoing review and operational handling.
56 Degrees Professional Services 10 $1M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2022 n/a
In 2022, 56 Degrees implemented Infinity Call Tracking on its website. The deployment uses Infinity Call Tracking as the primary Call Tracking and Recording application to capture inbound phone interactions originating from web sessions for the UK based professional services firm. Infinity Call Tracking was configured to operate at the website level, employing session based call attribution and dynamic number insertion to map phone calls to specific landing pages and marketing sources. Configuration work centered on enabling call recording, call tagging, portal reporting, and provisioning number pools, aligning standard modules and capabilities associated with Call Tracking and Recording to the companys web lead capture needs. The implementation focuses operationally on marketing and sales contact channels, delivering event level call data and recorded interactions into commercial workflows at 56 Degrees. Governance activities included establishing access roles and call tagging conventions, documenting retention and compliance procedures for recorded calls, and defining processes for routing and handling inbound web sourced phone leads.
A.M.V. Engineering Retail 17 $2M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2019 n/a
In 2019, A.M.V. Engineering implemented Infinity Call Tracking. The deployment instruments the company website to capture inbound phone interactions using Infinity Call Tracking, classified as Call Tracking and Recording, to support marketing and sales lead attribution and operational call handling. Configuration emphasized web-based dynamic number insertion, call recording, session-level attribution and admin dashboards for call analytics, with configurable routing rules to route leads to sales and customer service functions. The implementation scope was limited to the corporate website within the United Kingdom, and governance centered on recording access controls and retention policies along with updates to marketing tagging and phone-handling workflows to align captured call data with lead records.
A.P.E. Alarms Construction and Real Estate 20 $2M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2021 n/a
In 2021, A.P.E. Alarms implemented Infinity Call Tracking, deploying the Infinity Call Tracking application to its website as a Call Tracking and Recording solution. The deployment targeted inbound phone engagements originating from web traffic for the UK construction and real estate service provider. Configuration emphasized standard Call Tracking and Recording capabilities, including a website-embedded tracking script, session-level attribution through dynamic number insertion, call recording, and a centralized analytics dashboard. For a 20-employee organization the architecture favored a cloud-hosted SaaS approach to minimize on-premise infrastructure and administrative overhead. Operational scope covered website-originated inbound calls routed to sales and field service personnel, with recorded calls and call logs used to support appointment scheduling and customer inquiries. Governance incorporated role-based access to recordings and analytics, and explicit data retention settings to align operational ownership across sales and service functions. The Infinity Call Tracking implementation centralized call metadata into internal sales and service workflows and provided session-level attribution to improve lead follow-up from the website. Configuration and reporting elements reflect typical Call Tracking and Recording functional workflows, including call analytics, recording management, and web-to-call attribution for marketing and operational users.
Abercrombie & Kent Professional Services 151 $94M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2012 n/a
In 2012, Abercrombie & Kent implemented Infinity Call Tracking on their website. The deployment uses the Call Tracking and Recording application to capture inbound telephone leads from digital channels and to attribute calls to specific online campaigns and landing pages, supporting marketing and reservations functions. The Infinity Call Tracking implementation included core call capture, dynamic number insertion to map web sessions to phone calls, call recording for quality and compliance, and attribution reporting to supply marketers with call level analytics. Infinity Call Tracking was configured to surface timestamped call records and recording references alongside campaign parameters collected from the site. Deployment architecture was delivered as a browser based number swapping layer on the public site, with routing rules configured to forward inbound calls to reservations and customer service teams and reporting views provided to marketing stakeholders. The implementation focused on linking web session context to telephone interactions rather than deep integrations with enterprise back office systems. Operational governance established processes for handling recorded calls and managing recording consent and access, and workflows were defined for reservations follow up and marketing lead qualification. Configuration controls within Infinity Call Tracking were used to restrict recording access and to organize call reports for operational teams.
Professional Services 50 $51M Australia Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2022 n/a
Professional Services 170 $27M United States Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2022 n/a
Retail 143 $34M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2014 n/a
Professional Services 130 $20M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2016 n/a
Professional Services 600 $162M United Kingdom Infinity Tracking Infinity Call Tracking Call Tracking and Recording 2022 n/a
Showing 1 to 10 of 443 entries

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FAQ - APPS RUN THE WORLD Infinity Call Tracking Coverage

Infinity Call Tracking is a Call Tracking and Recording solution from Infinity Tracking.

Companies worldwide use Infinity Call Tracking, from small firms to large enterprises across 21+ industries.

Organizations such as Electricity of France, Dell, RBC Wealth Management, Sky and Co-op are recorded users of Infinity Call Tracking for Call Tracking and Recording.

Companies using Infinity Call Tracking are most concentrated in Utilities, Manufacturing and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Infinity Call Tracking are most concentrated in France, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infinity Call Tracking across Americas, EMEA, and APAC.

Companies using Infinity Call Tracking range from small businesses with 0-100 employees - 37.25%, to mid-sized firms with 101-1,000 employees - 39.05%, large organizations with 1,001-10,000 employees - 18.28%, and global enterprises with 10,000+ employees - 5.42%.

Customers of Infinity Call Tracking include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Infinity Call Tracking customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.