List of FortiAuthenticator Customers
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Since 2010, our global team of researchers has been studying FortiAuthenticator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FortiAuthenticator for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FortiAuthenticator for Identity and Access Management (IAM) include: Alaska Airlines, a United States based Transportation organisation with 30536 employees and revenues of $11.74 billion, Tung Wah Group of Hospitals, a Hong Kong based Healthcare organisation with 18500 employees and revenues of $7.36 billion, Alcampo, a Spain based Retail organisation with 19600 employees and revenues of $4.77 billion, City of Portland US, a United States based Government organisation with 7000 employees and revenues of $4.49 billion, Steelcase, a United States based Manufacturing organisation with 11300 employees and revenues of $3.17 billion and many others.
Contact us if you need a completed and verified list of companies using FortiAuthenticator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FortiAuthenticator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alaska Airlines | Transportation | 30536 | $11.7B | United States | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, Alaska Airlines implemented FortiAuthenticator to strengthen Identity and Access Management (IAM) across its network. The FortiAuthenticator deployment supported a program to secure connectivity and data protection for over 44 million passengers, 23,000 employees and approximately 1,200 daily flights.
FortiAuthenticator was deployed as part of an integrated Fortinet stack that included FortiGate, FortiAnalyzer, FortiClient, FortiExtender, FortiManager, FortiSwitch, FortiWiFi and FortiGuard Services, creating a unified security fabric. The implementation centralized authentication services and delivered typical Identity and Access Management (IAM) capabilities including certificate lifecycle management, RADIUS and TACACS style authentication and single sign-on workflows to control user and device access.
Operational coverage spanned the e-commerce edge, data center and wide area network, enabling enforcement of access policies at ingress points and on endpoints. The solution was configured to support network and connectivity teams, e-commerce and data center security operations, with centralized policy orchestration and reporting through FortiManager and FortiAnalyzer for distributed locations.
Governance and process changes emphasized simplified configuration, consolidated authentication workflows and unified reporting to support security and network operations. Alaska Airlines realized the ability to secure from the e-commerce edge to the data center, simplified configuration, management, authentication and reporting and ease of deployment and rollout to distributed locations.
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Alcampo | Retail | 19600 | $4.8B | Spain | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, Alcampo deployed FortiAuthenticator as part of a broader Fortinet Secure SD-Branch initiative to extend authentication and access control across its retail estate. FortiAuthenticator is positioned as the Identity and Access Management (IAM) component, integrated with endpoint controls to secure staff and administrative access to critical resources and applications.
The deployment architecture retained existing MPLS circuits due to telecommunications contracts while adopting a software defined WAN approach for flexibility and future transport changes. FortiGate Next-Generation Firewall with integrated SD-WAN provided the converged network and security plane, extended to the access edge via FortiLink to FortiSwitch and FortiAP, and managed centrally through FortiManager for provisioning and change management.
Functional modules implemented included centralized authentication via FortiAuthenticator and endpoint protection through FortiClient, intrusion prevention and virtual patching rules in FortiOS to protect unpatchable IoT endpoints, and automated security policy distribution across the access edge. FortiManager drove automation driven provisioning and ongoing monitoring, while FortiAnalyzer supplied extended logging and analytics to support troubleshooting and compliance activities.
Operational coverage encompassed the entire WAN and all store sites, with governance centralized through FortiManager and analytics workflows routed to FortiAnalyzer to accelerate incident triage. The implementation directly impacted IT operations, communications and cybersecurity teams by shifting work from reactive support to proactive planning and optimization, supported by the extended authentication capabilities of FortiAuthenticator.
Outcomes called out by Alcampo included increased visibility and centralized control that reduced administrative burden, and the deployment delivered an explicit reduction of around 30 percent in both network operating expenses and time spent on daily operations. FortiAuthenticator, as the centralized Identity and Access Management (IAM) element, is described as part of the secure and scalable foundation Alcampo will extend to additional smaller supermarkets as infrastructure refreshes proceed.
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Alleima | Manufacturing | 6800 | $2.2B | Sweden | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2025 | n/a |
In 2025, Alleima expanded its deployment of FortiAuthenticator as a core element of its Identity and Access Management (IAM) architecture. The implementation supports a global manufacturing footprint spanning 52 locations and roughly 100,000 endpoints, operated by a lean central network and security team supported by contractors.
FortiAuthenticator is configured to provide centralized user authentication and RADIUS services, and Alleima tied FortiAuthenticator directly to FortiManager to build reusable templates for configuring clients at each site. This configuration enables uniform VPN and endpoint authentication policies across office and OT networks, and simplifies remote administrator access while preserving the tighter network segmentation Alleima requires.
The FortiAuthenticator deployment is integrated into Alleima’s broader Fortinet Security Fabric, working alongside FortiGate next generation firewalls, FortiManager, FortiAnalyzer, FortiSIEM SaaS, FortiClient EMS, FortiEDR, and FortiMail as part of a consolidated security stack. Explicit operational flows include FortiAuthenticator handling authentication requests and site templates from FortiManager, while FortiClient EMS and endpoint telemetry feed FortiSIEM and FortiAnalyzer for centralized alerting and investigation.
Governance and operational change included centralizing authentication policy and client configuration through FortiManager templates and a single pane of glass approach to network visibility. As part of the Fortinet-driven rollout that includes FortiAuthenticator, Alleima reported faster site launches and support workflows, for example reducing site build time to six hours and restoring same day VLAN port changes versus multi day waits, and faster incident investigation enabled by FortiAnalyzer and FortiSIEM.
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Ascendi | Construction and Real Estate | 731 | $100M | Portugal | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2021 | n/a |
In 2021 Ascendi implemented FortiAuthenticator for Identity and Access Management (IAM) to centralize authentication and token management across its security environment. The deployment was anchored inside a broader Fortinet Security Fabric strategy that Ascendi adopted, which included FortiGate, FortiMail, FortiWeb, FortiToken, FortiADC, FortiClient, FortiManager and FortiAnalyzer.
The FortiAuthenticator implementation delivered core IAM capabilities typical for the category, including centralized authentication services, two factor authentication orchestration with FortiToken, RADIUS and LDAP integration for directory synchronization, and certificate based authentication to support network and VPN access. Configuration work emphasized role based access control, token lifecycle management, and policy templates to standardize authentication flows across network and endpoint access points.
Integration scope mapped FortiAuthenticator into Fortinet firewall and switch access controls via FortiGate, into email protection workflows with FortiMail, into web application protection with FortiWeb, and into endpoint access enforcement with FortiClient. Operational telemetry and policy orchestration were aligned with FortiManager and FortiAnalyzer to provide centralized visibility and authentication event logging while FortiADC supported application level access patterns.
Governance changes concentrated on centralized administration of access policies and token issuance, shifting authentication policy ownership to Ascendi IT under the Head of IT. Ascendi cited the Fortinet approach as the best fit for converging firewall, switches, email protection and web protection under a unified security fabric, with FortiAuthenticator serving as the Identity and Access Management (IAM) anchor for those controls.
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Banfondesa Dominican Republic | Banking and Financial Services | 1100 | $40M | Dominican Republic | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, BANFONDESA deployed FortiAuthenticator as its Identity and Access Management (IAM) solution to centralize authentication and token management across the bank. FortiAuthenticator was implemented alongside FortiGate Next-Generation Firewall, Fortinet Secure SD-WAN, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiToken, FortiMail, FortiWeb, FortiSIEM, and FortiNAC to provide an integrated security and access control fabric across the institution.
The FortiAuthenticator implementation focused on core IAM capabilities such as centralized user authentication, MFA orchestration with FortiToken, token lifecycle management, and certificate-based authentication services typical for the Identity and Access Management (IAM) category. Configuration work included role and policy templates to align authentication workflows with banking operational roles, and account provisioning processes were standardized to reduce manual administration.
Integration architecture routed authentication events and logs into FortiManager and FortiAnalyzer for policy orchestration and auditability, while FortiSIEM consumption provided centralized security monitoring of access events. Network access control and device admission were tied to FortiNAC, and access enforcement points included FortiGate, FortiSwitch, and FortiAP, enabling a single authentication service to gate network, application, and mail/web access flows.
Governance changes concentrated on central policy ownership by the technology team and standardized token provisioning and deprovisioning procedures, with FortiAuthenticator serving as the authoritative authentication platform. Deployment and operations were aligned to enterprise IT and security teams to manage credentials, MFA policies, and incident logging across BANFONDESA’s environment.
The project produced explicit cost outcomes reported by the customer, with BANFONDESA Technology Manager Junior Méndez stating, The implementation of Fortinet’s solutions allowed us to obtain significant cost savings in communications, considering an 11-month forecast for the return on the investment made. This statement links the FortiAuthenticator deployment and the broader Fortinet stack to measurable financial expectations provided by the bank.
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Manufacturing | 5700 | $1.5B | United States | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2024 | n/a |
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Manufacturing | 241 | $98M | Italy | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2020 | n/a |
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Distribution | 4000 | $2.6B | United States | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2023 | n/a |
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Communications | 500 | $25M | Belize | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2024 | n/a |
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Oil, Gas and Chemicals | 390 | $25M | Spain | Fortinet | FortiAuthenticator | Identity and Access Management (IAM) | 2023 | n/a |
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