List of Agilysys Visual One PMS Customers
Agilysys
3655 Brookside Parkway Suite 300,
Alpharetta, 30022, GA,
United States
Alpharetta, 30022, GA,
United States
1 770-810-7800
Professional Services
2200
$276M
Since 2010, our global team of researchers has been studying Agilysys Visual One PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Visual One PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Visual One PMS for Hotel Property Management include: Sandia Resort & Casino, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $250.0 million, Chinook Winds Casino Resort, a United States based Leisure and Hospitality organisation with 700 employees and revenues of $150.0 million, Jackson Rancheria Casino Resort, a United States based Leisure and Hospitality organisation with 900 employees and revenues of $150.0 million, Jackpot Junction Casino Hotel, a United States based Leisure and Hospitality organisation with 860 employees and revenues of $100.0 million, Shoshone-Bannock Casino Hotel, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Visual One PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys Visual One PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cambridge Beaches Resort & Spa | Leisure and Hospitality | 120 | $20M | Bermuda | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2020 | n/a |
In 2020 Cambridge Beaches Resort & Spa implemented Agilysys Visual One PMS. Agilysys Visual One PMS Apps Category: . The deployment focused on the single Bermuda resort property and centralized core property management functions for front office and reservations staff, aligning guest profile data and rate controls within a single system.
Configuration concentrated on standard Agilysys Visual One PMS capabilities including reservations management, front desk operations, rate and inventory management, housekeeping operations, night audit and property reporting. The implementation included configuration of rate plans, group and transient booking flows, guest folios and profile consolidation to support reservations and operations teams.
The implementation integrated Agilysys Visual One PMS with the property website booking flow via the Sabre SynXis Booking Engine, providing a direct channel for web reservations into the PMS. Operational coverage included the resort property in Bermuda and touched business functions across front office, reservations, revenue-related pricing controls and finance interfaces for folio and posting reconciliation.
Governance and operational rollout emphasized cross functional process alignment between front office, reservations, revenue management and finance, with routine operational handoffs redefined to move to centralized PMS processes. Training and go live coordination were staged to minimize guest impact while shifting booking and posting workflows onto Agilysys Visual One PMS.
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Chinook Winds Casino Resort | Leisure and Hospitality | 700 | $150M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2015 | n/a |
In 2015 Chinook Winds Casino Resort deployed Agilysys Visual One PMS as its core property management system, placing the Agilysys Visual One PMS into a 24 7 casino property operational context. This implementation supported hotel and guest operations while operating under federal, state and Siletz Tribal Gaming Commission security and audit requirements, with IT staff maintaining continuous availability and regulatory compliance coverage.
Configuration and operational use of Agilysys Visual One PMS focused on property management workflows common to the PMS category, including reservations and room assignment, guest folio posting and checkout workflows, and rate and profile management. The database administrator and IT specialist maintained user accounts through Active Directory, executed SQL scripts in collaboration with vendors to resolve issues and enhance features, and administered user and data security controls aligned with CIS guidance.
The Agilysys Visual One PMS was operated alongside and interfaced with core casino systems explicitly cited by Chinook Winds, including Oasis slot accounting, Bravo table games, InfoGenesis point of sale, Resort Advantage Title 31 and Keno platforms, and vendor systems such as Everi. These integrations enabled folio charging, Title 31 related user setups and permissions, and coordination with internal audit and external regulators for transactional traceability and reporting across finance, gaming operations and guest services.
Governance around the Agilysys Visual One PMS emphasized formal system security planning, quarterly and annual external penetration testing, PCI compliance activities and security awareness training delivered to staff at all levels. Operational governance also included an internal point of contact model where the IT lead served as the SME for Visual One, supervised front line IT staff, coordinated vendor engagements, and worked directly with Compliance, Internal Audit, Oregon State Police and the NIGC on system controls and audit evidence.
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Danesfield House Hotel & Spa | Leisure and Hospitality | 150 | $20M | United Kingdom | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2010 | n/a |
In 2010, Danesfield House Hotel & Spa implemented Agilysys Visual One PMS, a Property Management System. The deployment at the single UK hotel property replaced Sage 50 for adjacent accounting workflows and established Visual One as the primary property management and transaction posting layer for on‑site operations.
Agilysys Visual One PMS was configured to handle accounts payable posting, VAT coding, and general ledger mapping for hotel transactions. Implementation work centered on capturing Food and Beverage supplier invoices, ensuring VAT was recorded correctly, and posting matched invoices into Visual One for financial control and ledger accuracy.
The implementation included an operational integration with Compleat for invoice matching, where supplier invoices and signed delivery notes were reconciled in Compleat and then posted into Agilysys Visual One PMS. Operational scope included the Food and Beverage departments and the central Accounts Payable function, with invoice matching processes covering wines, spirits, beers, beverage deliveries, and non food and beverage suppliers.
Governance processes established during rollout emphasized delivery note retention, price verification against purchase orders, monthly supplier statement reconciliation, preparation of payment runs for management sign off, and consistent general ledger coding. These controls were embedded into daily AP workflows and filing procedures to support financial governance at the property level.
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Jackpot Junction Casino Hotel | Leisure and Hospitality | 860 | $100M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2014 | n/a |
In 2014, Jackpot Junction Casino Hotel implemented Agilysys Visual One PMS as its primary Hotel Property Management solution at the Morton, Minnesota property, placing the Agilysys Visual One PMS at the center of hotel and convention operations. The deployment focused on property-level management for hotel rooms and group business, aligning the application with the facility’s Convention and Hotel Sales activities and banquet operations.
Configuration emphasized standard Hotel Property Management capabilities, including reservations and front desk management, group room block configuration, contract and rate templates, guest profile and billing management, housekeeping status and night audit workflows. The implementation included specific configuration for group contract creation, monitoring and control of banquet space, and operational handling of cutoffs, rooming lists, extensions and cancellations as part of sales and catering workflows.
Operational coverage extended across Convention & Hotel Sales, banquet management, front desk and housekeeping teams, with the Agilysys Visual One PMS deployed to support site inspections, group room blocks and on-property event coordination. The implementation environment operated alongside sales and catering software used by staff, with documented working knowledge of Visual One together with Miracle and LANmark systems reported by hotel sales personnel.
Governance centered on formalized contract workflows and block control procedures, with staff trained on contract creation, distribution of incoming and outgoing correspondence, and coordination of banquet and group operations using Visual One and standard office tools such as Word, Excel and PowerPoint. Process controls focused on consistent handling of group cutoffs, rooming lists and cancellations to support hotel and convention sales administration.
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Jackson Rancheria Casino Resort | Leisure and Hospitality | 900 | $150M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2016 | n/a |
In 2016 Jackson Rancheria Casino Resort implemented Agilysys Visual One PMS as part of a comprehensive Agilysys solution suite, using Agilysys Visual One PMS to address Hotel Property Management requirements. The deployment included Visual One PMS alongside Insight Mobile Manager and rGuest Pay, establishing a unified property management, mobile operations, and payment gateway stack for the resort.
The implementation emphasized configuration and functional depth, with Visual One PMS delivering a high degree of customization and a powerful sales and catering module to support banquet team workflows for corporate meetings, weddings and other events. Insight Mobile Manager provided mobile access to key property information, enabling quicker operational decision making at the point of service, while rGuest Pay served as the payment gateway to protect guest financial data.
Integrations were scoped to support the property mix, the resort required the suite to integrate seamlessly with its gaming applications and to span hotel, casino, food and beverage outlets, meeting facilities, RV park, gas station and general store. The rollout targeted core business functions including front desk operations, sales and catering, food and beverage operations, events management and payment processing, creating a consolidated operational footprint across sites on the resort campus.
Governance and process changes focused on operational efficiency and data protection, with IT and banquet operations adopting Visual One PMS configuration controls and mobile workflows to standardize event setup and guest service tasks. The property stated that the combined solution would help improve productivity, capitalize on revenue opportunities and provide an outstanding guest experience, while rGuest Pay would reduce the burden of complying with PCI security standards and lower payment data breach risk.
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Leisure and Hospitality | 1500 | $250M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2015 | n/a |
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Leisure and Hospitality | 500 | $70M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2015 | n/a |
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Leisure and Hospitality | 250 | $30M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2015 | n/a |
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Leisure and Hospitality | 280 | $35M | United States | Agilysys | Agilysys Visual One PMS | Hotel Property Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Agilysys Visual One PMS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Agilysys Visual One PMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Agilysys Visual One PMS for Hotel Property Management include:
- 7Th Avenue Sky Partnership Canada, a Canada based Construction and Real Estate organization with 10 Employees
- Blackstone, a United States based Banking and Financial Services company with 4895 Employees
- Champion InfoMetrics, a Champions Group Company, a India based Professional Services organization with 400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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7Th Avenue Sky Partnership Canada | Construction and Real Estate | 10 | $1M | Canada | 2025-07-05 |
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Blackstone | Banking and Financial Services | 4895 | $11.0B | United States | 2025-06-30 |
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Champion InfoMetrics, a Champions Group Company | Professional Services | 400 | $50M | India | 2025-03-28 |
FAQ - APPS RUN THE WORLD Agilysys Visual One PMS Coverage
Agilysys Visual One PMS is a Hotel Property Management solution from Agilysys.
Companies worldwide use Agilysys Visual One PMS, from small firms to large enterprises across 21+ industries.
Organizations such as Sandia Resort & Casino, Chinook Winds Casino Resort, Jackson Rancheria Casino Resort, Jackpot Junction Casino Hotel and Shoshone-Bannock Casino Hotel are recorded users of
Agilysys Visual One PMS for Hotel Property Management.
Companies using Agilysys Visual One PMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Agilysys Visual One PMS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Agilysys Visual One PMS across Americas, EMEA, and APAC.
Companies using Agilysys Visual One PMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 88.89%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 0%.
Customers of Agilysys Visual One PMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Agilysys Visual One PMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hotel Property Management.