Apex IT
7200 80th Street South, Suite 030,
Cottage Grove, 55016, MN,
United States
Cottage Grove, 55016, MN,
United States
1 651-287-9342
Professional Services
Apex IT
List of Software Implementations where Apex IT is Reseller or System Integrator
Apex IT, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Apex IT collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Apex IT is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Apex IT | Oracle | Oracle CPQ Cloud (ex BigMachines) | Configure Price Quote (CPQ) | SPM |
| Apex IT | Oracle | Oracle CX Cloud | Customer Experience | CRM |
| Apex IT | Oracle | Oracle Sales Cloud | Sales Automation,CRM | CRM |
| Apex IT | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | CRM |
| Apex IT | Oracle | PeopleSoft HR HelpDesk | HR Service Delivery | HCM |
List of Software Implementations where Apex IT is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Corporate Synergies (CSG) | Manufacturing | 300 | $80M | United States | Oracle | Oracle CX Cloud | Customer Experience | 2017 |
In 2017 Corporate Synergies (CSG) implemented Oracle CX Cloud and engaged Apex IT to move its CRM footprint from Salesforce Sales Cloud. Apex IT executed the migration and positioned Oracle CX Cloud as the primary Customer Experience platform for CSG.
The implementation focused on Customer Experience capabilities, configuring Oracle CX Cloud modules to support sales automation, customer service case management and marketing automation while consolidating account and contact data into a unified customer model. Corporate Synergies used Oracle CX Cloud to support sales, service and marketing business functions.
Apex IT led the data migration and cutover from Salesforce Sales Cloud, and managed role and security configuration, workflow automation and reporting setup, along with a phased rollout to sales, customer service and marketing teams. Governance was established around centralized system administration and role based access controls within Oracle CX Cloud.
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West Midlands Police | Government | 12673 | $850M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2017 |
In 2017 West Midlands Police implemented Oracle CX Cloud as part of a broader cloud suite deployment that included ERP and HCM applications, migrating its customer engagement capability from Salesforce Service Cloud. The implementation is described in public reporting as one of the early cloud adoptions by a UK public safety agency and was aligned with the force's WMP 2020 change program.
The Oracle CX Cloud deployment delivered Customer Experience capabilities alongside Oracle SaaS ERP and HCM modules to modernize HR, finance, procurement and shared services workflows. The program produced an internal self service portal for officers and employees to access critical information and back office services, and a cloud hosted supplier portal to streamline interactions with vendors, with Oracle CX Cloud providing the front end for citizen and supplier engagement use cases.
The technical approach used Accenture’s Cloud First methodology and the Accenture Cloud Suite for Oracle to accelerate delivery, with implementation partners including Accenture and Apex IT. Integrations were implemented across the Oracle SaaS stack to enable information sharing between CX, ERP and HCM functions, improving cross departmental collaboration across the West Midlands region and supporting operational access to data when and where required.
Governance was formalized under the WMP 2020 transformation program, with Accenture acting as a long term transformation partner since 2014, and Oracle providing the cloud platform and application suite. Reported outcomes included modernized processes, increased efficiencies, improved collaboration and information sharing across the force, and new self service and supplier engagement channels enabled by Oracle CX Cloud and the broader Customer Experience deployment.
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World Kinect Corporation | Oil, Gas and Chemicals | 5000 | $59.0B | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | 2015 |
In 2015, World Kinect Corporation implemented Oracle Service Cloud (ex RightNow) as its Customer Support platform. Apex IT acted as the system integrator responsible for recommending and delivering the implementation and related enhancements.
Alongside the Service Cloud deployment, Apex IT recommended and delivered enhancements to Oracle Sales Cloud and Configure, Price, and Quote (CPQ) capabilities to address complex customer requirements across sales and service workflows. The Oracle Service Cloud implementation configured core Customer Support capabilities such as case management, knowledge base, routing, and automated workflows to centralize customer interactions and service processes.
Implementation work included configuring Oracle Sales Cloud CRM modules, analyzing and mapping customer project requirements into the CRM, and collaborating with developers to extend functionality using Groovy Script, Java, JavaScript, XML, HTML, Web Services, SQL, and MySQL. Integrations leveraged web services and database connectivity to align support cases with sales records and CPQ quoting where required.
Project governance emphasized coordinated delivery and risk management, with Apex IT managing relationships with World Kinect teams, Oracle Support, and the Oracle Service Delivery Management team, supporting multiple deadline driven rollouts and identifying, assessing and mitigating implementation risks. The deployment impacted customer service and sales operations and established formal delivery coordination between World Kinect, Apex IT, and Oracle resources.
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Oil, Gas and Chemicals | 5000 | $59.0B | United States | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2019 |
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Oil, Gas and Chemicals | 5000 | $59.0B | United States | Oracle | Oracle CPQ Cloud (ex BigMachines) | Configure Price Quote (CPQ) | 2015 |
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Retail | 40000 | $7.5B | United States | Oracle | PeopleSoft HR HelpDesk | HR Service Delivery | 2016 |
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IT Decision Makers and Key Stakeholders at Apex IT
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Operations | VP | Operations | |
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CEO | CXO | Finance | |
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President | CXO | Finance | |
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Buyer Intent: Companies Evaluating Apex IT Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Apex IT software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Apex IT System Integrator / VAR Profile
Apex IT is a system integrator and technology consulting firm headquartered in Cottage Grove, United States, with approximately 300 employees and annual revenues of $35M.
Apex IT implements and supports enterprise applications across markets such as CRM, SPM and HCM.
APPS RUN THE WORLD tracks 6 verified Apex IT software implementations across industries and regions, including: Corporate Synergies (CSG) where Apex IT implemented Oracle CX Cloud, West Midlands Police where Apex IT implemented Oracle CX Cloud, and World Kinect Corporation where Apex IT implemented Oracle Service Cloud (ex RightNow).
Apex IT has a strategic VAR/SI partnership with Oracle, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Apex IT partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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