Avec
Level 12, 2 Park Street,,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8240 9560
Professional Services
Avec
List of Software Implementations where Avec is Reseller or System Integrator
Avec, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Avec collaboration with software players such as ServiceNow, TechnologyOne and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Avec is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Avec | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| Avec | TechnologyOne | TechnologyOne Business Process Management | Business Process Management | ERP Services and Operations |
List of Software Implementations where Avec is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Ramsay Health Care | Healthcare | 90000 | $11.6B | Australia | ServiceNow | ServiceNow ITSM | IT Service Management | 2015 | In 2015 Ramsay Health Care implemented ServiceNow ITSM to establish a mature enterprise service management platform. The project standardized on ServiceNow ITSM as the IT Service Management platform, and Avec managed a blended project team including an engagement manager and multiple technical consultants to design and implement the ITSM Management module for the IT Service Desk and the organisation’s Applications and Infrastructure teams. The implementation began with a discovery and analysis phase to align processes to ITIL and define requirements for incident management, change management, problem management, knowledge management, fulfilment and configuration management. ServiceNow ITSM was configured using the Rapid Start Tool Kit and extended with a tailored service catalogue, a customer portal, and a suite of system reports created for the Service Desk, the CIO and other operational teams, with comprehensive training delivered as part of hand-off. Avec integrated the ServiceNow ITSM instance with Active Directory to enable the new employee self-service portal and directory-based access workflows, and the solution routed work to Applications and Infrastructure teams as well as the central Service Desk. The delivery used a blended Agile and Waterfall methodology to manage professional services and scope changes, and the Rapid Start deployment completed over a three month period. Governance activities focused on operationalizing ITIL-aligned workflows and transferring operational ownership to Ramsay Health Care through training that ensured the implemented knowledge base and service catalogue could be maintained in-house. The project produced a customer-facing portal, a service catalogue and consolidated reporting capability, and the Active Directory integration supported the stated self-service and access objectives for Ramsay Health Care. | |
 |
Betts Australia | Retail | 1000 | $70M | Australia | TechnologyOne | TechnologyOne Business Process Management | Business Process Management | 2024 | In 2024, Betts Australia implemented TechnologyOne Business Process Management to consolidate recruitment workflows across the organization. The deployment centralized recruitment under TechnologyOne's recruitment module and leveraged TechnologyOne Business Process Automation forms and workflows, using Business Process Management to standardise hiring procedures and onboarding forms. The implementation configured TechnologyOne’s recruitment module alongside BPA forms and workflow automation to manage internal hiring approvals, candidate data capture, and onboarding task sequencing. Automation of forms reduced manual data entry by capturing structured employee information once and routing approvals to HR and hiring managers, with TechnologyOne Business Process Management providing form validation and workflow orchestration. Operational coverage included Betts Australia stores and the head office across Australia, delivering a centralised employee information system accessible to HR and managers. The architecture used a single TechnologyOne instance to unify recruiter intake, onboarding checklists, and employee records for retail sites and corporate users, and no additional system integrations were specified in the engagement details. Avec delivered the implementation and end user training, supporting rollout and adoption for HR and store managers. Governance adjustments focused on centralised employee records and standardized hiring workflows, and reported outcomes included streamlined recruitment, reduced data entry, and a centralised employee information system for HR and managers. |
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IT Decision Makers and Key Stakeholders at Avec
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Buyer Intent: Companies Evaluating Avec Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Avec software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Avec System Integrator / VAR Profile
Avec is a system integrator and technology consulting firm headquartered in Sydney, Australia, with approximately 100 employees and annual revenues of $9M.
Avec implements and supports enterprise applications across markets such as ITSM and ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified Avec software implementations across industries and regions, including: Ramsay Health Care where Avec implemented ServiceNow ITSM, and Betts Australia where Avec implemented TechnologyOne Business Process Management.
Avec has a strategic VAR/SI partnership with ServiceNow and TechnologyOne, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Avec partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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