Jaipur, 302018,
India
Cyntexa
Cyntexa, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cyntexa collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Bosch | Manufacturing | 86800 | $104.6B | Germany | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
In 2022, Bosch implemented Salesforce Loyalty Management in the Customer Loyalty category. Cyntexa led the configuration and deployment of Salesforce Loyalty Management to establish B2B loyalty programs targeted at manufacturing customers and channel partners. The engagement focused on integrating loyalty capabilities into Bosch customer engagement functions across sales, partner management, and customer success.
The deployment leveraged core functional modules common to Customer Loyalty implementations, including program administration, rewards catalog management, points and tier management, member account management, and partner enrollment workflows. Cyntexa configured rule based accrual and redemption workflows, enrollment automation, and event driven triggers to capture order and service activities as loyalty events. The full application name Salesforce Loyalty Management was used to centralize earning rules, redemptions, and tiering aligned to longer B2B sales cycles.
Implementation architecture anchored the solution in Bosch's Salesforce environment to centralize customer profiles and program entitlements and to enable platform API extensibility for downstream systems. Governance established centralized program rules, role based administrative controls, and a phased rollout governed by a cross functional steering group spanning Sales, Marketing, and Customer Success. According to manufacturer oriented guidance from the vendor and partner, these B2B loyalty initiatives aim to boost customer satisfaction, loyalty, and advocacy within Bosch's commercial channels.
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Siemens | Manufacturing | 312000 | $84.5B | Germany | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Toyota | Automotive | 383853 | $323.2B | Japan | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Retail | 14000 | $1.8B | Sri Lanka | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2025 |
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Retail | 1578000 | $638.0B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Retail | 2100000 | $681.0B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Retail | 440000 | $106.6B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Retail | 333000 | $254.5B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Insurance | 400000 | $400.3B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Life Sciences | 138100 | $88.8B | United States | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2022 |
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Buyer Intent: Companies Evaluating Cyntexa Services
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