Laval, H7T 2H6, QC,
Canada
EC Solutions
EC Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. EC Solutions collaboration with software players such as Epicor empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| EC Solutions | Epicor | Epicor ERP | ERP Financial | ERP Financial Management |
| EC Solutions | Epicor | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Gray Electrique | Distribution | 30 | $3M | Canada | Epicor | Epicor Prophet 21 | Distribution ERP | 2017 |
In 2017, Gray Electrique implemented Epicor Prophet 21 as its Distribution ERP after an arduous internal selection process aimed at meeting advanced optimization needs. EC Solutions served as the implementation partner and led the Epicor Prophet 21 upgrade to address inventory carrying cost, purchase forecasting, and financial management requirements across the business.
The Epicor Prophet 21 deployment concentrated on core Distribution ERP capabilities, including inventory management, purchase planning and forecasting, financial control and margin calculation, sales tools and quote modeling, and dashboard and user interface improvements. Epicor Prophet 21 was configured to centralize processes around a single management software, reduce manual data entry, and enable business rules such as ship'n debit on the fly and real-time margin variation calculations.
The implementation covered operational functions across purchasing, inventory, sales and finance at Gray Electrique's Montreal distribution operations, aligning system workflows with existing procedures to reduce change friction. EC Solutions executed a planned, orchestrated project approach that stabilized internal processes and established an ongoing development roadmap for extending Epicor Prophet 21 capabilities as the company evolves.
Governance and rollout emphasized process standardization, improved management visibility, and user-focused interface optimization to facilitate decision-making and deadlines. Reported outcomes from the upgrade include more accurate pricing and discounting inputs driven by real-time margin calculations, improved ability to manage larger volumes, and continuity of quality processes consistent with Gray Electrique's ISO 9001 certification and subsequent registration under the new standards of ISO 900:2015.
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Outil PAC | Distribution | 55 | $5M | Canada | Epicor | Epicor Prophet 21 | Distribution ERP | 2015 |
In 2015, Outil PAC implemented Epicor Prophet 21 as its Distribution ERP to unify operational practices across its pan-Canadian industrial tool distribution network. Outil PAC is the largest industrial tool distribution network in Canada and had grown through the merger of three partners, which left branches operating with independent processes that required consolidation.
The implementation emphasized core Distribution ERP capabilities, with configuration to formalize purchasing workflows and a centralized inventory management engine to support forecasting and replenishment. Epicor Prophet 21 was configured to manage sales order processing, customer-specific pricing and inventory control to enable faster responses to customer requests and tailor-made service offerings.
EC Solutions served as the SI VAR partner, providing implementation, configuration and technical services to adapt Epicor Prophet 21 to Outil PAC operational realities. The deployment addressed hardware compatibility issues and was rolled out across multiple branch locations in Canada, covering purchasing, inventory, sales and customer service functions.
Governance and process restructuring accompanied the rollout, with standardized procedures and formal purchasing approvals introduced to replace disparate branch-level practices. EC Solutions led training and configuration workshops to embed new inventory forecasting, replenishment rules and price management workflows into daily operations.
Stated outcomes include a better inventory management strategy and unified practices to support improved sales, profits, productivity, reliability, security and growth. Fabrice Gignoux, General Manager at Outil PAC, said P21 allows us to predict our future needs, and Outil PAC reported that EC Solutions adapted the software to their needs rather than implementing a one size fits all solution.
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Surface Imports | Distribution | 300 | $30M | Canada | Epicor | Epicor Prophet 21 | Distribution ERP | 2019 |
In 2019, Surface Imports implemented Epicor Prophet 21 as its Distribution ERP to move beyond an accounting-only invoicing setup and to support rapid expansion across more than 300 retailers in 150 cities and four Canadian provinces. EC Solutions served as the SI/VAR and led a customized, end-to-end implementation that aligned the ERP with the distributor’s growth trajectory and operational footprint.
Epicor Prophet 21 was configured with core modules for Customer Relations, orders and inventory management, financials and broader business components, and the project emphasized real-time order tracking and centralized SKU control. EC Solutions delivered tailored configuration and process mapping to enable inventory visibility and flexible order workflows appropriate to a high-growth distributor.
Deployment covered distribution, warehouse operations, finance and sales teams, with the Director of Operations acting as ERP project manager and EC Solutions providing 360 degree support, user training and go-live assistance. The implementation centralized product and inventory data across the company’s regional operations and established repeatable processes for order management and inventory replenishment.
Surface Imports reported explicit operational outcomes tied to the Epicor Prophet 21 implementation, including improved inventory management, elimination of surplus, centralized product catalogs that reduced warehousing cost exposure and increased turnover. The company documented a 95% reduction in manual operations and the ability to triple order throughput without adding staff, attributing these results to the Distribution ERP deployment and the ongoing support from EC Solutions.
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Buyer Intent: Companies Evaluating EC Solutions Services
- Yoma, a United Kingdom based Professional Services organization with 30 Employees
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