Ejada Systems Company
2nd/4th/6th Floor, Level 7,Al Umam Commercial Centre,
Riyadh, 11534,
Saudi Arabia
Riyadh, 11534,
Saudi Arabia
966-114725240
Distribution
Ejada Systems Company
List of Software Implementations where Ejada Systems Company is Reseller or System Integrator
Ejada Systems Company, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ejada Systems Company collaboration with software players such as ServiceNow, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Ejada Systems Company is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Ejada Systems Company | IBM | IBM Safer Payments | AML, Fraud and Compliance | TRM |
List of Software Implementations where Ejada Systems Company is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Al Rajhi Bank | Banking and Financial Services | 23437 | $8.5B | Saudi Arabia | ServiceNow | ServiceNow ITSM | IT Service Management | 2025 |
In 2025, Al Rajhi Bank implemented ServiceNow ITSM through a multi year agreement with ServiceNow and Ejada Systems Company to transform operational workflows. The program explicitly targets IT Service Management as the foundational application to unify service delivery and operational control across HR, IT and Financial Services.
The deployment pairs ServiceNow ITSM with the ServiceNow AI Platform to introduce AIOps, automation and intelligent workflows across service domains. Functional capabilities emphasized include AI driven routing and triage, automated remediation, business operations orchestration and operational resilience alongside standard ITSM processes such as incident, problem and change management.
Ejada Systems Company is engaged as the consulting and implementation partner to deploy and manage the ServiceNow AI Platform across Al Rajhi Bank's nationwide operations, covering its more than 515 branches, over 4,824 ATMs, 547,507 POS terminals and 205 remittance centres. The described architecture centralizes workflow orchestration into a single unified intelligent platform to support cross domain service delivery and real time decision support.
Governance and process restructuring focus on embedding AI driven workflows, establishing automation governance and creating cross functional service ownership to accelerate response times and reduce manual work as stated by the parties. The agreement is positioned to support Saudi Vision 2030 by developing local digital skills and providing a scalable, secure platform for financial services innovation.
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Al Rajhi Bank | Banking and Financial Services | 23437 | $8.5B | Saudi Arabia | ServiceNow | ServiceNow AI Platform | Generative AI Platforms | 2025 |
In 2025, Al Rajhi Bank signed a multi-year agreement to deploy the ServiceNow AI Platform, a Generative AI Platforms solution, across its operations in Saudi Arabia. The agreement engages ServiceNow and Ejada Systems Company to unify and automate workflows across HR, IT and Financial Services, establishing a single intelligent platform layer intended to advance service delivery and real-time decision making across the bank's nationwide footprint.
The implementation centers on ServiceNow AI Platform capabilities including IT service management, AIOps, business operations orchestration and operational resilience, combined with automation and intelligent workflow instrumentation. Configuration work is focused on embedding AI-driven workflows to accelerate incident resolution, automate routine service tasks and standardize processes that underpin employee and customer experience across service domains.
Ejada Systems Company will act as the consulting and implementation partner, working closely with ServiceNow to deploy and manage the platform across the bank's operational topology, which includes more than 515 branches, a national ATM and POS network and remittance centers. The deployment is scoped as a bankwide, multi-year rollout that consolidates service layers and operational controls into a unified platform, aligning platform governance with the bank's enterprise operations and regional regulatory expectations.
Governance and operationalization will emphasize centralized workflow orchestration, AI model stewardship and cross-functional process standardization to embed intelligent decision support into HR, IT and Financial Services operations. The initiative is described as one of the region's largest digital agreements, intended to reduce manual work, accelerate response times and unlock greater operational agility while supporting Saudi Arabia's wider digital objectives.
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Arab National Bank | Banking and Financial Services | 4206 | $2.3B | Saudi Arabia | IBM | IBM Safer Payments | AML, Fraud and Compliance | 2025 |
In 2025 Arab National Bank partnered with IBM to implement IBM Safer Payments for payments fraud protection across its retail and digital banking channels in Saudi Arabia. The deployment is positioned in the AML, Fraud and Compliance category and was explicitly aligned to SAMA requirements to provide centralized fraud detection for consumer and digital payment flows.
IBM Safer Payments was configured to provide real time transaction monitoring, rules based decisioning, orchestration of response actions, alerting and case management. The implementation emphasized rules management and decisioning workflows together with analytics to support tuning and analyst investigation across payment event streams.
The project integrated the IBM Safer Payments processing layer with the bank's retail and digital channels and payment streams to enable cross channel correlation of suspicious activity. The implementation scope covered retail banking, digital channels and the fraud operations function, and the delivery was executed in partnership with Ejada Systems Company as systems integrator.
Governance changes focused on establishing rule lifecycle management, operational tuning processes and analyst workflows to meet regulatory alignment and ongoing rule governance. The initiative aims to improve real time detection, operational efficiency and customer experience across Arab National Bank's digital channels.
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IT Decision Makers and Key Stakeholders at Ejada Systems Company
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Buyer Intent: Companies Evaluating Ejada Systems Company Services
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Ejada Systems Company System Integrator / VAR Profile
Ejada Systems Company is a system integrator and technology consulting firm headquartered in Riyadh, Saudi Arabia, with approximately 85 employees and annual revenues of $127M.
Ejada Systems Company implements and supports enterprise applications across markets such as ITSM, AI Development and TRM.
APPS RUN THE WORLD tracks 3 verified Ejada Systems Company software implementations across industries and regions, including: Al Rajhi Bank where Ejada Systems Company implemented ServiceNow ITSM, Al Rajhi Bank where Ejada Systems Company implemented ServiceNow AI Platform, and Arab National Bank where Ejada Systems Company implemented IBM Safer Payments.
Ejada Systems Company has a strategic VAR/SI partnership with ServiceNow and IBM, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Ejada Systems Company partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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