Infosys
Plot No. 44/97 A 3rd cross Electronic City Hosur Road,
Bengaluru, 560100,
India
Bengaluru, 560100,
India
91 80 2852 0261
Professional Services
Infosys
List of Software Implementations where Infosys is Reseller or System Integrator
Infosys, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Infosys collaboration with software players such as Hyland, Nice Systems and Infosys empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Infosys is a Reseller or SI for the following software solutions:
List of Software Implementations where Infosys is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | Hyland | Hyland Content Innovation Cloud | Content Management,Document Management,Enterprise Content Management | 2019 |
In 2019 ABN AMRO deployed Hyland Content Innovation Cloud to unify fragmented ECM deployments, improve records management and accelerate client onboarding across its banking operations. The Hyland Content Innovation Cloud implementation targeted Content Management,Document Management,Enterprise Content Management use cases and is positioned to support large scale content volumes across operational and compliance functions.
The bank implemented the Nuxeo Platform as part of Hyland's Content Innovation Cloud portfolio, configuring federated search, Elasticsearch indexing and archival patterns to surface content and to connect hot and cold records stores. Functional capabilities focused on document ingestion, metadata indexing, content search and archival tiering, enabling centralized document management, records management and client onboarding workflows.
Infosys served as the systems integrator for the rollout, delivering configuration, repository federation and search tuning. Operational coverage included banking operations and onboarding teams, with the platform stitched to existing content repositories via federated access and searchable indexes to reduce content silos and consolidate discovery across stores.
Governance and process changes accompanied the deployment, with records management controls and archival retention patterns formalized to support regulatory needs. The implementation explicitly aimed to scale to billions of assets while accelerating client onboarding and strengthening records management practices under Hyland Content Innovation Cloud.
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ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | Nice Systems | NICE True to Interval (TTI) Analytics | Analytics and BI | 2023 |
In 2023, ABN AMRO deployed NICE True to Interval (TTI) Analytics as part of a broader NICE CXone adoption initiative. The bank migrated around 6,000 users to NICE CXone including CXone Workforce Management across its Netherlands contact centers, with Infosys serving as the systems integrator for the rollout. This deployment used NICE True to Interval (TTI) Analytics to provide interval-level visibility inside the NICE WFM environment, and the project is positioned in the Analytics and BI category for contact center operations.
The implementation of NICE True to Interval (TTI) Analytics focused on interval-based adherence monitoring and intraday reconciliation workflows typical of workforce management analytics. Configuration work included interval granularity settings, dashboard provisioning for intraday supervisors, and rule-based exception handling to surface schedule adherence deviations. The TTI capability was integrated into standard WFM operational processes to support forecast versus actual comparisons and intraday decisioning.
Integrations centered on the NICE CXone platform and the CXone Workforce Management module, consolidating omnichannel telemetry into interval analytics for unified reporting across voice and digital channels. Operational coverage emphasized contact center and customer service functions across ABN AMRO Netherlands sites, aligning scheduling, adherence, and supervisor orchestration with TTI outputs. Infosys executed the integration, data ingestion, and user migration activities as part of the CXone and WFM rollout.
Governance changes introduced centralized workforce analytics ownership within contact center operations, new intraday governance processes, and supervisor workflows driven by interval alerts and dashboards. The program was intended to simplify infrastructure and improve omnichannel customer experience, outcomes highlighted by ABN AMRO in its public announcement.
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ABN AMRO Netherlands | Banking and Financial Services | 18295 | $7.0B | Netherlands | Hyland | Hyland Nuxeo Enterprise DMS | Document Management | 2019 |
In 2019, ABN AMRO Netherlands implemented Hyland Nuxeo Enterprise DMS. The Document Management deployment was initiated to modernize enterprise document management, improve records management, and accelerate client onboarding across the bank in the Netherlands and in multi region operations.
The implementation consolidated existing ECM silos into a scalable content services platform, configuring Hyland Nuxeo Enterprise DMS as the central enterprise content repository. Functional capability workstreams focused on records management, metadata driven search, workflow orchestration for onboarding processes, and content lifecycle controls to support retention and compliance requirements.
The project was delivered with Infosys and was scoped as a multi year rollout expected to scale to about 1 billion assets. Governance centered on centralized content services, standardized retention and lifecycle policies, and operational alignment between records teams and business units supporting client onboarding.
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Banking and Financial Services | 43094 | $13.4B | Australia | Infosys | Infosys Finacle | Core Banking | 2008 |
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Banking and Financial Services | 43094 | $13.4B | Australia | Red Hat | Red Hat OpenShift Container Platform | Container Service | 2020 |
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Life Sciences | 7500 | $3.2B | United States | Oracle | Oracle Agile PLM | Product Lifecycle Management | 2013 |
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Manufacturing | 4500 | $1.6B | United States | Informatica | Informatica Product 360 | Product Information Management | 2021 |
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Communications | 40390 | $24.4B | Canada | SAP | SAP Commissions (ex Callidus Commissions) | Incentive Compensation Management | 2016 |
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Professional Services | 1195 | $261M | United States | Microsoft | Microsoft Dynamics CRM | CRM | 2017 |
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Professional Services | 1195 | $261M | United States | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2017 |
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IT Decision Makers and Key Stakeholders at Infosys
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Buyer Intent: Companies Evaluating Infosys Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infosys software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infosys professional services include:
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Platned, a United Kingdom based Professional Services company with 150 Employees
- Cleveroad, a Ukraine based Professional Services organization with 300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Infosys System Integrator / VAR Profile
Infosys is a system integrator and technology consulting firm headquartered in Bengaluru, India, with approximately 323578 employees and annual revenues of $19.3B.
Infosys implements and supports enterprise applications across markets such as Content Management, Analytics and BI, ERP Services and Operations, IaaS and PLM and Engineering.
APPS RUN THE WORLD tracks 151 verified Infosys software implementations across industries and regions, including: ABN AMRO where Infosys implemented Hyland Content Innovation Cloud, ABN AMRO where Infosys implemented NICE True to Interval (TTI) Analytics, and ABN AMRO Netherlands where Infosys implemented Hyland Nuxeo Enterprise DMS.
Infosys has a strategic VAR/SI partnership with Hyland, Nice Systems, Infosys, Red Hat and Oracle, backed by verified deployments.
Over the last few months, we recorded 6 evaluations related to Infosys's services, including Modern Aviation, Platned and Cleveroad.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Infosys partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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