ITC Infotech
No.18, Gate No:1 & 2, Dodda Banaswadi Main Rd, Maruthi Sevanagar,
Bengaluru, 560005,
India
Bengaluru, 560005,
India
91 80 2298 8331
Professional Services
ITC Infotech
List of Software Implementations where ITC Infotech is Reseller or System Integrator
ITC Infotech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITC Infotech collaboration with software players such as PTC, Intalio and Adobe Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITC Infotech is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITC Infotech | Adobe Systems | Adobe Commerce (ex Magento) | eCommerce | eCommerce |
| ITC Infotech | PTC | PTC FlexPLM | Fashion PLM | PLM and Engineering |
| ITC Infotech | Intalio | Intalio Nyxeia BPM | Business Process Management | ERP Services and Operations |
| ITC Infotech | Intalio | Intalio BPMS | Business Process Management | ERP Services and Operations |
List of Software Implementations where ITC Infotech is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Staples | Retail | 75000 | $14.0B | United States | PTC | PTC FlexPLM | Fashion PLM | 2017 |
In 2017, Staples implemented PTC FlexPLM as its Fashion PLM solution, deploying the application to accelerate product development across Staples Solutions operations in Europe. ITC Infotech acted as the implementation partner for the rollout of PTC FlexPLM in the region.
The deployment focused on core product lifecycle capabilities common to Fashion PLM environments, including collection and season planning, specification management, bill of materials control, technical spec and sample tracking, and workflow automation for design to production handoffs. PTC FlexPLM was configured to centralize product master data and standardize approval gates to support faster decision cycles.
Operational coverage targeted product development, merchandising, and sourcing functions across European business units, consolidating design and specification artifacts into a single PLM system. The implementation used PTC FlexPLM retail solution constructs to organize assortments, collections, and technical packs for multi-site coordination.
Governance was tightened through standardized review and approval workflows and a centralized owner model for product specifications, enabling cross-functional visibility between design, merchandising, and sourcing teams. The program explicitly aimed to enable the acceleration of product development through improved efficiency as the primary outcome.
|
 |
Finnair | Transportation | 5195 | $3.2B | Finland | Intalio | Intalio Nyxeia BPM | Business Process Management | 2009 |
In 2009, Finnair deployed Intalio Nyxeia BPM with ITC Infotech to automate last minute premium class upgrades via SMS. The Business Process Management implementation targeted CRM and revenue management processes across Finland and broader Europe, with an explicit focus on improving seat utilization and speeding upgrade execution.
The implementation used Intalio Nyxeia BPM to orchestrate upgrade workflows, automate SMS offer generation, and embed decision logic for premium class upgrade eligibility. Functional capabilities implemented included process orchestration, workflow automation, and business rules configuration to trigger offers based on availability and passenger loyalty status.
Integrations tied the BPM orchestration layer to loyalty systems and departure control systems to read passenger status and current seat inventory, and to persist upgrade confirmations back into operational systems. ITC Infotech executed the integration work and collaborated with Finnair commercial and IT teams to align BPM process flows with CRM and revenue management operational rules.
The rollout shifted upgrade execution to automated SMS workflows, delivering faster upgrades and improved seat utilization and enabling Finnair to realize ROI quickly within its Finland and Europe operating footprint. Intalio Nyxeia BPM served as the orchestration hub for CRM driven revenue management use cases at the airline.
|
|
|
Finnair | Transportation | 5195 | $3.2B | Finland | Intalio | Intalio BPMS | Business Process Management | 2010 |
In 2010, Finnair implemented Intalio BPMS as part of a Business Process Management deployment to automate CRM and revenue generation workflows. The initiative targeted last minute class upgrades and loyalty based upsell processes to increase capture of premium seat revenue.
The Intalio BPMS implementation was configured for process orchestration and business rule management to automate upgrade offer generation, approval workflows, and inventory allocation for premium seating. The solution linked workflow engines to SMS delivery channels to push last minute upgrade offers, and integrated with Finnair CRM records for loyalty validation and customer profile updates.
ITC Infotech served as the systems integrator for the engagement, leading implementation, testing, and rollout coordination with Finnair CRM and revenue management teams. Operational scope focused on CRM and revenue generation functions, with governance organized around process owners in those departments and event driven triggers to execute upsell workflows.
According to the case description, the deployment increased premium seat utilization and achieved full ROI in under six months, illustrating how Intalio BPMS supported real time customer engagement via SMS and automated loyalty based upsell workflows within Finnair's Business Process Management environment.
|
|
|
|
Consumer Packaged Goods | 245 | $120M | United States | Adobe Systems | Adobe Commerce (ex Magento) | eCommerce | 2016 |
|
Showing 1 to 4 of 4 entries
IT Decision Makers and Key Stakeholders at ITC Infotech
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating ITC Infotech Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ITC Infotech software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
ITC Infotech System Integrator / VAR Profile
ITC Infotech is a system integrator and technology consulting firm headquartered in Bengaluru, India, with approximately 10500 employees and annual revenues of $2.4B.
ITC Infotech implements and supports enterprise applications across markets such as PLM and Engineering, ERP Services and Operations and eCommerce.
APPS RUN THE WORLD tracks 4 verified ITC Infotech software implementations across industries and regions, including: Staples where ITC Infotech implemented PTC FlexPLM, Finnair where ITC Infotech implemented Intalio Nyxeia BPM, and Finnair where ITC Infotech implemented Intalio BPMS.
ITC Infotech has a strategic VAR/SI partnership with PTC, Intalio and Adobe Systems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITC Infotech partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete ITC Infotech dataset, verified system implementations, and related deployment insights.