ITC Infotech
No.18, Gate No:1 & 2, Dodda Banaswadi Main Rd, Maruthi Sevanagar,
Bengaluru, 560005,
India
Bengaluru, 560005,
India
91 80 2298 8331
Professional Services
ITC Infotech
List of Software Implementations where ITC Infotech is Reseller or System Integrator
ITC Infotech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITC Infotech collaboration with software players such as PTC, Adobe Systems and Intalio empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITC Infotech is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITC Infotech | Adobe Systems | Adobe Commerce (ex Magento) | eCommerce | eCommerce |
| ITC Infotech | PTC | PTC FlexPLM | Fashion PLM | PLM and Engineering |
| ITC Infotech | Intalio | Intalio Nyxeia BPM | Business Process Management | ERP Services and Operations |
| ITC Infotech | Intalio | Intalio BPMS | Business Process Management | ERP Services and Operations |
List of Software Implementations where ITC Infotech is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Staples | Retail | 75000 | $14.0B | United States | PTC | PTC FlexPLM | Fashion PLM | 2017 |
In 2017, Staples implemented PTC FlexPLM as its Fashion PLM solution, deploying the application to accelerate product development across Staples Solutions operations in Europe. ITC Infotech acted as the implementation partner for the rollout of PTC FlexPLM in the region.
The deployment focused on core product lifecycle capabilities common to Fashion PLM environments, including collection and season planning, specification management, bill of materials control, technical spec and sample tracking, and workflow automation for design to production handoffs. PTC FlexPLM was configured to centralize product master data and standardize approval gates to support faster decision cycles.
Operational coverage targeted product development, merchandising, and sourcing functions across European business units, consolidating design and specification artifacts into a single PLM system. The implementation used PTC FlexPLM retail solution constructs to organize assortments, collections, and technical packs for multi-site coordination.
Governance was tightened through standardized review and approval workflows and a centralized owner model for product specifications, enabling cross-functional visibility between design, merchandising, and sourcing teams. The program explicitly aimed to enable the acceleration of product development through improved efficiency as the primary outcome.
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Sundial Brands | Consumer Packaged Goods | 245 | $120M | United States | Adobe Systems | Adobe Commerce (ex Magento) | eCommerce | 2016 |
In 2016, Sundial Brands implemented Adobe Commerce (ex Magento) as its primary eCommerce platform across the companys consumer digital properties. The program covered three distinct e-commerce projects executed as end to end implementations, and ITC Infotech served as the system integrator while a Sundial Brands Project Manager and Business Consultant acted as the sole on-site lead from July 2016 through April 2017.
Adobe Commerce (ex Magento) deployments were configured to support standard storefront and catalog management capabilities, including product catalog configuration, checkout and order processing workflows, promotions and merchandising configuration, and content management for marketing pages. Configuration work focused on separate instances and storefront configurations for each digital property to preserve unique merchandising and marketing requirements while maintaining a single platform architecture.
Operational coverage targeted core commercial functions, notably eCommerce operations, merchandising, digital marketing, and customer service workflows that interact with online order processing. The implementation emphasized integration readiness for downstream fulfillment and finance touch points, with architectural choices oriented around modular commerce services and extensible storefront components typical of the eCommerce category.
Governance and rollout were led on site by the Sundial Brands Project Manager and Business Consultant, coordinating a 15 to 20 person delivery team managed by ITC Infotech. The engagement followed a phased delivery model across the three projects, with the on-site lead orchestrating requirements, testing cycles, and release coordination to align the Adobe Commerce (ex Magento) implementations with Sundial Brands business processes.
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Finnair | Transportation | 5195 | $3.2B | Finland | Intalio | Intalio BPMS | Business Process Management | 2010 |
In 2010, Finnair implemented Intalio BPMS as part of a Business Process Management deployment to automate CRM and revenue generation workflows. The initiative targeted last minute class upgrades and loyalty based upsell processes to increase capture of premium seat revenue.
The Intalio BPMS implementation was configured for process orchestration and business rule management to automate upgrade offer generation, approval workflows, and inventory allocation for premium seating. The solution linked workflow engines to SMS delivery channels to push last minute upgrade offers, and integrated with Finnair CRM records for loyalty validation and customer profile updates.
ITC Infotech served as the systems integrator for the engagement, leading implementation, testing, and rollout coordination with Finnair CRM and revenue management teams. Operational scope focused on CRM and revenue generation functions, with governance organized around process owners in those departments and event driven triggers to execute upsell workflows.
According to the case description, the deployment increased premium seat utilization and achieved full ROI in under six months, illustrating how Intalio BPMS supported real time customer engagement via SMS and automated loyalty based upsell workflows within Finnair's Business Process Management environment.
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Transportation | 5195 | $3.2B | Finland | Intalio | Intalio Nyxeia BPM | Business Process Management | 2009 |
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IT Decision Makers and Key Stakeholders at ITC Infotech
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating ITC Infotech Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ITC Infotech software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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ITC Infotech System Integrator / VAR Profile
ITC Infotech is a system integrator and technology consulting firm headquartered in Bengaluru, India, with approximately 10500 employees and annual revenues of $2.4B.
ITC Infotech implements and supports enterprise applications across markets such as PLM and Engineering, eCommerce and ERP Services and Operations.
APPS RUN THE WORLD tracks 4 verified ITC Infotech software implementations across industries and regions, including: Staples where ITC Infotech implemented PTC FlexPLM, Sundial Brands where ITC Infotech implemented Adobe Commerce (ex Magento), and Finnair where ITC Infotech implemented Intalio BPMS.
ITC Infotech has a strategic VAR/SI partnership with PTC, Adobe Systems and Intalio, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITC Infotech partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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