Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Forvia | Automotive | 153000 | $30.9B | France | SAP | SAP Service Cloud | Customer Support | 2020 | In 2020, FORVIA implemented SAP Service Cloud as a Customer Support application to centralize support and sales interactions across its global organization. The deployment targeted FORVIA's six Business Groups, aligning service workflows for Seating, Interiors, Clean Mobility, Electronics, Lighting, and Lifecycle Solutions, and extended to sales and after sales teams across multiple regions. The implementation focused on SAP Service Cloud capabilities including case and incident management, knowledge base enablement, service request orchestration, and service ticket routing to improve front line responsiveness. The project used the SAP Sales & Service Cloud solution to align service processes with commercial operations, standardizing service lifecycle workflows and configuring role based access for sales and service specialists. Notion Edge served as the SI partner responsible for system configuration, rollout coordination, and user enablement across business groups. Governance included centralized configuration control, phased rollout across groups, and training programs to support adoption and process alignment between sales and support functions. Operational scope covered global sales and service teams within FORVIA, affecting customer support, sales operations, and field service coordination. FORVIA chose SAP Service Cloud to improve the performance of their teams, reflecting a focus on operational standardization and better managed customer support workflows. | |
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Forvia | Automotive | 153000 | $30.9B | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 | In 2020, FORVIA implemented SAP Sales Cloud (ex CallidusCloud) to strengthen sales execution across its global automotive operations. The project focused on Sales Automation,Sales Engagement to centralize sales processes and improve the performance of sales teams across FORVIA's six Business Groups including Seating, Interiors, Clean Mobility, Electronics, Lighting and Lifecycle Solutions. The SAP Sales Cloud implementation emphasized opportunity and pipeline management, quote and pricing management, guided selling and activity based sales engagement workflows. Configuration included role based dashboards, territory assignment, sales process automation and mobile sales enablement to support field and corporate sellers. Implementation work included data model configuration and master data consolidation to align account and product structures with the deployed sales processes. Notion Edge led the technical implementation and managed systems integration and cutover activities to bring SAP Sales Cloud into FORVIA's operating environment. The engagement covered configuration, testing and staged rollout support for sales and presales teams within targeted business groups. Operational scope was enterprise wide across commercial functions, aligning sales engagement workflows with the group's global sales organization. Governance emphasized standardized sales processes, centralized configuration control and a program of adoption support to drive consistent use of SAP Sales Cloud. The stated outcome was improved sales team performance through Sales Automation,Sales Engagement capabilities delivered by SAP Sales Cloud (ex CallidusCloud). | |
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FAYAT Group | Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Service Cloud | Customer Support | 2019 | In 2019, FAYAT Group deployed SAP Service Cloud to consolidate field operations and Customer Support workflows across its global construction and road equipment businesses. The implementation addressed a large field technician workforce operating across 170 countries and 230 subsidiaries, targeting improved task management, tracking and analysis. FAYAT implemented SAP Service Cloud together with a Field Service Management solution, configuring core modules for work order management, scheduling and dispatch, mobile technician enablement, and service analytics. The SAP Service Cloud configuration emphasized mobile work packs, technician arrival and completion tracking, and role based access controls for service coordinators and technicians. The deployment aligned customer support, field operations, maintenance and parts logistics processes under a common service orchestration layer, using standard Customer Support workflows and service lifecycle management terminology. Operational coverage prioritized field service teams and regional service hubs, consolidating ticketing, SLA management and resource allocation to reflect the companys business lines. Notion Edge served as the implementation partner, leading rollout sequencing, configuration governance and user adoption activities across subsidiaries. Governance changes standardized service request intake, job assignment and technician mobile reporting, enabling centralized visibility for service managers. The SAP Service Cloud and FSM solution provided the comprehensive capabilities needed to overcome task management and tracking challenges and to optimize field operations. | |
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Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Field Service Management | Field Service Management | 2019 |
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Distribution | 3300 | $1.3B | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Distribution | 3300 | $1.3B | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 |
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Manufacturing | 221 | $25M | France | SAP | SAP Service Cloud | Customer Support | 2020 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
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