Optimum
104 The Leather Market, 11-13 Weston Street,
London, SE1 3ER,
United Kingdom
London, SE1 3ER,
United Kingdom
44 20 7234-0380
Professional Services
Optimum
List of Software Implementations where Optimum is Reseller or System Integrator
Optimum, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Optimum collaboration with software players such as Grosvenor Technology, Oracle and UNIT4 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Optimum is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Optimum | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Warehouse Management | Warehouse Management | SCM |
| Optimum | IFS | IFS Cloud ERP | ERP Financial | ERP Financial Management |
| Optimum | Oracle | Oracle JD Edwards EnterpriseOne Transportation Management | Transportation Management | SCM |
| Optimum | UNIT4 | Unit4 HCM | Core HR | HCM |
| Optimum | UNIT4 | Unit4 Payroll | Payroll | HCM |
| Optimum | UNIT4 | Unit4 ERPx | ERP Financial | ERP Financial Management |
| Optimum | UNIT4 | Unit4 Procurement | Procurement | Procurement |
| Optimum | Microsoft | Microsoft Dynamics AX - HR Onboarding Module | Onboarding | HCM |
| Optimum | Grosvenor Technology | Grosvenor GT Clocks | Time Clock (Hardware) | HCM |
List of Software Implementations where Optimum is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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ERMCO ECI | Distribution | 3400 | $400M | United States | Grosvenor Technology | Grosvenor GT Clocks | Time Clock (Hardware) | 2018 |
In 2022, ERMCO ECI deployed Grosvenor GT Clocks as a Time Clock (Hardware) solution to address persistent false reads and shift change bottlenecks at its manufacturing sites. The deployment targeted ERMCO ECI plants in Tennessee and the company’s 1,100 production workforce, focusing on time and attendance accuracy for a major oil-filled transformer manufacturer in the United States.
The implementation configured Grosvenor GT Clocks with modular hardware and multiple authentication modes, including a frictionless Suprema biometric reader and a PIN fallback for roughly 5 percent of employees who lack usable fingerprints, with facial recognition available as an option. The Grosvenor GT Clocks installation emphasized an intuitive terminal interface and streamlined employee enrolment workflows to reduce clocking friction and support plant-floor use where greasy or damaged fingerprints had previously caused failures.
Operational architecture included ruggedized terminals designed for manufacturing environments and remote terminal diagnostics to enable feature installation and repair administration without physically removing devices from the plant. The remote interface also provided administrative access for diagnostics and virtual tutorials, reducing the need for on-site maintenance and addressing prior reliability issues such as frequent returns for repair and an incident tied to an IP address change.
Governance and process changes centered on HR maintaining biometric-first authentication while excluding swipe cards to prevent buddy punching, and on managers spending less time on terminal cleaning and hardware returns. Outcomes reported by the deployment include more than a 50 percent reduction in read failure rates and queueing during shift change, elimination of frequent hardware returns, and simplified enrolment and clock in out processing using Grosvenor GT Clocks as the Time Clock (Hardware) tool for ERMCO ECI time and attendance.
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Forterra | Professional Services | 10 | $2M | Singapore | Oracle | Oracle JD Edwards EnterpriseOne Transportation Management | Transportation Management | 2017 |
In 2017, Forterra implemented Oracle JD Edwards EnterpriseOne Transportation Management to modernize and consolidate finance, manufacturing, inventory and logistics across its UK sites. The deployment targeted multiple manufacturing locations and embedded transportation planning within a broader supply chain consolidation program.
The implementation configured Oracle JD Edwards EnterpriseOne modules for financials, manufacturing order management, inventory control and the Transportation Management transport modules, aligning order to ship workflows, shipment staging and carrier selection processes. Configuration emphasized process orchestration between production scheduling and outbound logistics to support manufacturing site operations.
Optimum provided training and rollout support, delivering structured go live stabilization and user adoption activities across sites. Operational coverage included finance, operations, supply chain and warehouse teams at Forterra's UK manufacturing locations.
Oracle JD Edwards EnterpriseOne Transportation Management functioned as the transport orchestration layer within the consolidated application footprint, supporting transport execution and visibility as part of inventory and logistics workflows. The engagement improved user adoption and go live stabilization across multiple manufacturing locations.
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King's College London | Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 ERPx | ERP Financial | 2025 |
In 2025 King's College London implemented Unit4 ERPx as part of an institution-wide ERP Financial programme, bringing an initial focus on finance, projects, procurement and cash management to support more than 8,500 staff across five London campuses. The initiative was delivered alongside a phased introduction of Unit4 CoreHR, and Optimum acted as the specialist user adoption partner responsible for training design and transfer of skills to internal teams. The programme ran during a major organisational restructuring and wide-ranging digital transformation effort.
The Unit4 ERPx implementation encompassed the Finance, Projects, Procurement and Cash Management suites, followed by CoreHR capabilities for HR, recruitment and staff management. Optimum developed a tailored mix of functional training deliverables aligned to the Unit4 ERPx build, including interactive and passive eLearning, classroom courses, auditorium roadshow sessions, reference guides, quick cards and trainer packs to fit distinct user personas and workstreams. Skill the trainer sessions were delivered to upskill KCL internal trainers and business champions, enabling in-house classroom delivery and ongoing maintenance of course content as the system evolves.
Operational coverage included core finance teams, requisitioners, HR and payroll staff, project teams and departmental stakeholder groups, with planning input from full time project staff and business champions. Optimum scoped training needs at workstream level to determine who required which deliverables and when, differentiating delivery methods by function, for example hands-on classroom training for core finance users and auditorium style sessions for large requisitioner cohorts. The approach maintained a consistent content set across campuses while adapting format to group size and IT skill level.
Governance and process change work centred on transferring ownership of user adoption to KCL internal trainers and local business champions, establishing a menu of CoreHR topics for team-level module selection and providing ongoing refresher training for HR and payroll teams. Optimum continued to support post go-live activities, including training for the recruitment module rollout, and the engagement was described by project stakeholders as a hugely successful partnership with outcomes sustained through internal capability uplift.
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Procurement | Procurement | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 HCM | Core HR | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Payroll | Payroll | 2025 |
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Distribution | 300 | $2.0B | United Kingdom | Microsoft | Microsoft Dynamics AX - HR Onboarding Module | Onboarding | 2009 |
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Life Sciences | 1200 | $197M | United Kingdom | IFS | IFS Cloud ERP | ERP Financial | 2019 |
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IT Decision Makers and Key Stakeholders at Optimum
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Buyer Intent: Companies Evaluating Optimum Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Optimum software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Optimum System Integrator / VAR Profile
Optimum is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 35 employees and annual revenues of $4M.
Optimum implements and supports enterprise applications across markets such as HCM, SCM, ERP Financial Management and Procurement.
APPS RUN THE WORLD tracks 8 verified Optimum software implementations across industries and regions, including: ERMCO ECI where Optimum implemented Grosvenor GT Clocks, Forterra where Optimum implemented Oracle JD Edwards EnterpriseOne Transportation Management, and King's College London where Optimum implemented Unit4 ERPx.
Optimum has a strategic VAR/SI partnership with Grosvenor Technology, Oracle, UNIT4, Microsoft and IFS, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Optimum partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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