Pivotree
6300 Northam Drive,
Toronto, L4V 1H7, ON,
Canada
Toronto, L4V 1H7, ON,
Canada
1 877-767-5577
Professional Services
Pivotree
List of Software Implementations where Pivotree is Reseller or System Integrator
Pivotree, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Pivotree collaboration with software players such as VTEX, Oracle and Syndigo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Pivotree is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Pivotree | Oracle | Oracle Commerce Cloud | eCommerce | eCommerce |
| Pivotree | Oracle | Oracle CX Cloud | Customer Experience | CRM |
| Pivotree | VTEX | VTEX eCommerce | eCommerce | eCommerce |
| Pivotree | VTEX | VTEX Order Management | Order Management | SCM |
List of Software Implementations where Pivotree is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | VTEX | VTEX eCommerce | eCommerce | 2021 |
In 2021, CAE Inc. deployed VTEX eCommerce as the core platform for a new B2B commerce marketplace, working with Pivotree and VTEX to accelerate a company wide digital commerce initiative. Pivotree was selected to deliver advisory, strategy and design thinking services and to implement the VTEX eCommerce solution alongside CAE's e-commerce team, enabling rapid go live of multiple storefronts.
The VTEX eCommerce implementation consolidated commerce, marketplace and order management capabilities on a single platform, with packaged support for sales of digital goods and services, appointment bookings for training, and subscription-based access to training materials. Functional modules implemented include marketplace orchestration, order management workflows, storefront configuration and support for digital product catalogues aligned to training and services business models.
Deployment scope covered four digital storefronts launched in a five month period, including a private employee site launched in August 2021, followed by a business aviation learning storefront and a relaunch of the medical skills trainer storefront in November 2021, plus the broader B2B marketplace. Integration and operational ownership rested with Pivotree, VTEX and the CAE e-commerce team, with the platform supporting customer facing sales, training operations and internal employee commerce channels.
Governance and rollout emphasized advisory led strategy and rapid implementation, with Pivotree providing implementation expertise and design support to achieve launches in record time. VTEX eCommerce is positioned to provide a low total cost of ownership platform for CAE, supporting omnichannel commerce, marketplace participation and order management for training and operational support functions.
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | VTEX | VTEX Order Management | Order Management | 2021 |
In 2021, CAE Inc. deployed VTEX Order Management to launch B2B marketplaces and deliver digital training services across its business lines. The decision emphasized VTEX’s unified commerce, marketplace and order management capabilities to support CAE’s global business units, and the project aligns with the Order Management category to orchestrate marketplace and training service orders.
Pivotree served as the implementation partner for the engagement and configured core capabilities within VTEX Order Management. Configuration work focused on marketplace management, unified commerce order ingestion, centralized order repository and order orchestration workflows, with configurable fulfillment and routing rules and B2B purchasing and training enrollment processes tailored to CAE’s needs.
The deployment orchestrates orders and marketplace listings across CAE’s Civil Aviation, Defense & Security and Healthcare business units, improving digital access to training services and streamlining customer workflows worldwide. Operational coverage is global and centered on commerce and training service channels, with VTEX Order Management acting as the central system for order lifecycle events and marketplace seller orchestration.
Governance was established to centralize order governance and standardize order lifecycle processes across business units, with Pivotree implementing workflow controls and operational handoffs between commerce, training services and customer operations. VTEX Order Management provides a unified control plane for order orchestration and marketplace operations, enabling CAE to manage B2B marketplace transactions and digital training fulfillment through a consolidated Order Management capability.
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Princess Auto Ltd. | Retail | 2500 | $350M | Canada | Oracle | Oracle Commerce Cloud | eCommerce | 2018 |
In 2018, Princess Auto Ltd. implemented Oracle Commerce Cloud as its eCommerce platform and launched a new customer-facing website on the Oracle ATG Commerce platform, engaging Pivotree as the implementation partner. The deployment targeted the retailer’s online channel and was positioned as the initial phase of a multi-year eCommerce growth plan.
The Oracle Commerce Cloud implementation delivered core eCommerce capabilities including catalog management, product search and merchandising, checkout and order capture, and functionality to accelerate fulfillment workflows. Configuration work emphasized improved product discovery and streamlined purchase flows, consistent with typical eCommerce operational modules to reduce friction in finding and ordering parts and supplies.
Operational coverage focused on online retail operations and customer experience teams, with integration work centered on order and fulfillment orchestration rather than named back-office replacements. The project concentrated on enhancing storefront search and delivery options so customers could find the right products and receive them faster, improving the end-to-end shopping experience.
Governance followed a phased rollout and central merchandising ownership to support rapid iteration after launch, with measurement tied to site traffic and conversion metrics. Only a few months after launch site traffic increased 150 percent and conversion rates rose more than 30 percent compared to the same period a year earlier, and Princess Auto reported it was on pace to achieve a five-fold increase in year-over-year online revenues.
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Retail | 2500 | $350M | Canada | Oracle | Oracle CX Cloud | Customer Experience | 2018 |
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Distribution | 1800 | $600M | United States | Syndigo | Syndigo Core Content | Product Information Management | 2024 |
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IT Decision Makers and Key Stakeholders at Pivotree
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Buyer Intent: Companies Evaluating Pivotree Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Pivotree software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Pivotree System Integrator / VAR Profile
Pivotree is a system integrator and technology consulting firm headquartered in Toronto, Canada, with approximately 700 employees and annual revenues of $75M.
Pivotree implements and supports enterprise applications across markets such as eCommerce, SCM and CRM.
APPS RUN THE WORLD tracks 5 verified Pivotree software implementations across industries and regions, including: CAE Inc. where Pivotree implemented VTEX eCommerce, CAE Inc. where Pivotree implemented VTEX Order Management, and Princess Auto Ltd. where pivotree implemented Oracle Commerce Cloud.
Pivotree has a strategic VAR/SI partnership with VTEX, Oracle and Syndigo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Pivotree partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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