Pivotree
6300 Northam Drive,
Toronto, L4V 1H7, ON,
Canada
Toronto, L4V 1H7, ON,
Canada
1 877-767-5577
Professional Services
Pivotree
List of Software Implementations where Pivotree is Reseller or System Integrator
Pivotree, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Pivotree collaboration with software players such as VTEX, Oracle and Syndigo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Pivotree is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Pivotree | Oracle | Oracle Commerce Cloud | eCommerce | eCommerce |
| Pivotree | Oracle | Oracle CX Cloud | Customer Experience | CRM |
| Pivotree | VTEX | VTEX eCommerce | eCommerce | eCommerce |
| Pivotree | VTEX | VTEX Order Management | Order Management | SCM |
List of Software Implementations where Pivotree is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | VTEX | VTEX eCommerce | eCommerce | 2021 |
In 2021, CAE Inc. deployed VTEX eCommerce as the core platform for a new B2B commerce marketplace, working with Pivotree and VTEX to accelerate a company wide digital commerce initiative. Pivotree was selected to deliver advisory, strategy and design thinking services and to implement the VTEX eCommerce solution alongside CAE's e-commerce team, enabling rapid go live of multiple storefronts.
The VTEX eCommerce implementation consolidated commerce, marketplace and order management capabilities on a single platform, with packaged support for sales of digital goods and services, appointment bookings for training, and subscription-based access to training materials. Functional modules implemented include marketplace orchestration, order management workflows, storefront configuration and support for digital product catalogues aligned to training and services business models.
Deployment scope covered four digital storefronts launched in a five month period, including a private employee site launched in August 2021, followed by a business aviation learning storefront and a relaunch of the medical skills trainer storefront in November 2021, plus the broader B2B marketplace. Integration and operational ownership rested with Pivotree, VTEX and the CAE e-commerce team, with the platform supporting customer facing sales, training operations and internal employee commerce channels.
Governance and rollout emphasized advisory led strategy and rapid implementation, with Pivotree providing implementation expertise and design support to achieve launches in record time. VTEX eCommerce is positioned to provide a low total cost of ownership platform for CAE, supporting omnichannel commerce, marketplace participation and order management for training and operational support functions.
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | VTEX | VTEX Order Management | Order Management | 2021 |
In 2021, CAE Inc. deployed VTEX Order Management to launch B2B marketplaces and deliver digital training services across its business lines. The decision emphasized VTEX’s unified commerce, marketplace and order management capabilities to support CAE’s global business units, and the project aligns with the Order Management category to orchestrate marketplace and training service orders.
Pivotree served as the implementation partner for the engagement and configured core capabilities within VTEX Order Management. Configuration work focused on marketplace management, unified commerce order ingestion, centralized order repository and order orchestration workflows, with configurable fulfillment and routing rules and B2B purchasing and training enrollment processes tailored to CAE’s needs.
The deployment orchestrates orders and marketplace listings across CAE’s Civil Aviation, Defense & Security and Healthcare business units, improving digital access to training services and streamlining customer workflows worldwide. Operational coverage is global and centered on commerce and training service channels, with VTEX Order Management acting as the central system for order lifecycle events and marketplace seller orchestration.
Governance was established to centralize order governance and standardize order lifecycle processes across business units, with Pivotree implementing workflow controls and operational handoffs between commerce, training services and customer operations. VTEX Order Management provides a unified control plane for order orchestration and marketplace operations, enabling CAE to manage B2B marketplace transactions and digital training fulfillment through a consolidated Order Management capability.
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Princess Auto Ltd. | Retail | 2500 | $350M | Canada | Oracle | Oracle CX Cloud | Customer Experience | 2018 |
In 2018 Princess Auto Ltd. deployed Oracle CX Cloud to advance its Customer Experience agenda. The implementation was delivered with pivotree as the system integrator and followed a website launch on the Oracle ATG Commerce platform a few months earlier, establishing a coordinated commerce and CX stack.
The Oracle CX Cloud implementation focused on commerce experience capabilities typical of the Customer Experience category, including search and product discovery tuning, merchandising and personalization configuration, customer analytics instrumentation, and order management and fulfillment orchestration. Teams configured conversion optimization workflows and real time personalization rules to improve product findability and streamline purchase flows.
Integrations tied Oracle CX Cloud into the new Oracle ATG Commerce front end and the e-commerce checkout and order capture processes, enabling synchronized product, cart, and customer data across channels. The operational scope centered on Princess Auto Ltd.'s online channels and the retail merchandising, e-commerce, marketing, supply chain, and customer service functions that support order fulfillment and delivery.
Governance and rollout were organized as an initial phase of a longer term CX program, with pivotree supporting phased deployment and configuration handoff to internal merchandising and operations teams. Outcomes reported by the client included site traffic up 150 percent, conversion rates up more than 30 percent compared to the prior year period, faster product findability and delivery, and the organization positioned on pace to achieve a five-fold increase in year over year online revenues.
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Retail | 2500 | $350M | Canada | Oracle | Oracle Commerce Cloud | eCommerce | 2018 |
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Distribution | 1800 | $600M | United States | Syndigo | Syndigo Core Content | Product Information Management | 2024 |
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IT Decision Makers and Key Stakeholders at Pivotree
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Buyer Intent: Companies Evaluating Pivotree Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Pivotree software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Pivotree System Integrator / VAR Profile
Pivotree is a system integrator and technology consulting firm headquartered in Toronto, Canada, with approximately 700 employees and annual revenues of $75M.
Pivotree implements and supports enterprise applications across markets such as eCommerce, SCM and CRM.
APPS RUN THE WORLD tracks 5 verified Pivotree software implementations across industries and regions, including: CAE Inc. where Pivotree implemented VTEX eCommerce, CAE Inc. where Pivotree implemented VTEX Order Management, and Princess Auto Ltd. where pivotree implemented Oracle CX Cloud.
Pivotree has a strategic VAR/SI partnership with VTEX, Oracle and Syndigo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Pivotree partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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