PwC
7 More London Riverside,
London, SE1 2RT,
United Kingdom
London, SE1 2RT,
United Kingdom
44 20 7583-5000
Professional Services
PwC
List of Software Implementations where PwC is Reseller or System Integrator
PwC, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. PwC collaboration with software players such as SAP, Salesforce and MuleSoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
PwC is a Reseller or SI for the following software solutions:
List of Software Implementations where PwC is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Administrador de Infraestructuras Ferroviarias (ADIF) | Transportation | 11612 | $836M | Spain | SAP | SAP ERP ECC 6.0 | ERP Financial | 2009 |
In 2009, Administrador de Infraestructuras Ferroviarias implemented SAP ERP ECC 6.0 as its core ERP Financial system. The program was established to define support and maintenance conditions for SAP licenses covering SAP R/3 ECC, SAP Real Estate, SAP HR, SAP Strategy Management, ASE Databases, SAP BO, and SAP Analytics.
The implementation of SAP ERP ECC 6.0 centralized financial management capabilities and extended the SAP R/3 ECC application footprint to include SAP Real Estate for property and asset administration, SAP HR for workforce management, and SAP Strategy Management for corporate performance processes. Licensing and maintenance arrangements were structured to cover these functional modules and their ongoing application lifecycle support.
Architecturally the environment aligns the SAP R/3 ECC core with an ASE database layer and a BI and reporting tier composed of SAP BO and SAP Analytics, providing consolidated financial, HR, and real estate data for reporting and strategy workflows. PwC acted as the system integrator responsible for the implementation and for establishing the support and maintenance contract terms that govern license entitlements and technical support responsibilities.
Governance focused on contractual coverage for software maintenance, license compliance oversight, and operational support handoffs across finance, HR, real estate, and strategy management functions. The documentation established explicit conditions for ongoing support and maintenance of SAP ERP ECC 6.0 and its associated SAP modules, aligning application ownership and support obligations with the implemented SAP landscape.
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Adventist Health | Healthcare | 28600 | $6.3B | United States | Salesforce | Salesforce Marketing Cloud | Marketing Automation | 2022 |
In 2022 Adventist Health implemented Salesforce Marketing Cloud as a central component of a unified Salesforce-based CRM and patient engagement platform delivered with PwC. The initiative tied the Marketing Automation layer to a broader stack that included Salesforce Health Cloud, Salesforce Marketing Cloud Intelligence and Salesforce Data Cloud to create a single consumer view for patient access and outreach.
The implementation of Salesforce Marketing Cloud focused on campaign orchestration, personalized multi-channel engagement, and analytics-driven segmentation, with Marketing Cloud Intelligence and Data Cloud providing consolidated audience and behavioral data. Configurations emphasized consent-aware messaging, journey orchestration, and automation of referral and appointment workflows to support patient access and care coordination.
Architecturally the solution was deployed as a cloud SaaS stack on the Salesforce platform with MuleSoft used for integration fabric to connect the CRM to the EHR, telephony systems and other ancillary operational systems. The integration design included automated data flows for patient records, referral status, and call metadata, and incorporated optical character recognition to streamline data entry into the centralized profile.
Governance and operational rollout were structured as a cross-functional program led by digital, clinical access and contact center stakeholders with PwC providing implementation advisory and delivery. Process redesign targeted call handling, referral routing and appointment scheduling, with updated workflows and role-based access to support coordinated outreach across administrative and clinical teams.
The deployment delivered measurable operational outcomes reported by Adventist Health, including a reduction in referral errors and call times, an approximate 20 percent reduction in average call handle time, about a 24 percent reduction in dropped calls to primary care providers and imaging referrals, and a 2 to 3 percent reduction in patient no-shows and missed appointments that translated into millions of dollars in potential new revenue. These results improved patient experience and made day-to-day patient access more reliable while enabling more personalized care interactions.
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Adventist Health | Healthcare | 28600 | $6.3B | United States | Salesforce | Salesforce Health Cloud | Customer Engagement | 2022 |
In 2022, Adventist Health implemented Salesforce Health Cloud as the cornerstone of a Customer Engagement modernization to unify patient access and care coordination across Adventist Health System/West. The deployment was led in partnership with PwC and explicitly included Salesforce Marketing Cloud, Salesforce Marketing Cloud Intelligence and Salesforce Data Cloud to consolidate marketing, network management and access functions into a single CRM platform.
The implementation of Salesforce Health Cloud delivered a centralized consumer profile and care coordination capabilities, standardizing referral management, appointment scheduling workflows and proactive patient outreach. Configuration focused on patient access workflows, contact center automation and analytics driven segmentation, enabling more personalized care interactions and operationalizing cross functional processes for caregivers, access teams and marketing.
Architecture and integrations were built around MuleSoft as the integration backbone connecting Salesforce Health Cloud to the enterprise EHR, Telephony platforms and ancillary systems, with optical character recognition used to streamline data entry where noted. The result was a unified data layer in Salesforce Data Cloud that supported Marketing Cloud campaigns and operational reporting, producing a single view of patient interactions across channels.
Governance and rollout were executed with a cross functional PwC advisory team, aligning stakeholders including executives, clinicians, access staff and caregivers, and defining standard operating procedures for referrals and contact center handling. The program emphasized automation, integration led workflows and data governance to reduce referral leakage and improve reliability of patient access, delivered within a compressed timeline.
Explicit outcomes reported include approximately 20% reduction in average call handle time, approximately 24% reduction in dropped calls to primary care providers and imaging referrals, and a 2 to 3% reduction in patient no shows and missed appointments, which the organization linked to millions of dollars in potential new revenue. Salesforce Health Cloud, implemented as part of this Customer Engagement program, also contributed to improved patient experience, higher team productivity and increased revenue generation.
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Healthcare | 28600 | $6.3B | United States | MuleSoft | MuleSoft Anypoint Platform | iPaaS (Integration Platform as a Service) | 2022 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday HCM | Core HR | 2025 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday Financial Management | ERP Financial | 2025 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday Supply Chain Management for Healthcare | Supply Chain Management | 2025 |
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Consumer Packaged Goods | 800 | $100M | United States | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | 2022 |
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Consumer Packaged Goods | 800 | $100M | United States | Blue Yonder | Blue Yonder Luminate Planning | Supply Chain Management | 2022 |
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Consumer Packaged Goods | 120 | $16M | Switzerland | Kyriba | Kyriba Treasury | Treasury Management | 2014 |
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Showing 1 to 10 of 105 entries
IT Decision Makers and Key Stakeholders at PwC
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating PwC Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating PwC software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating PwC professional services include:
- Bangladesh Online (BOL), a Bangladesh based Professional Services organization with 200 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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PwC System Integrator / VAR Profile
PwC is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 370000 employees and annual revenues of $55.4B.
PwC implements and supports enterprise applications across markets such as ERP Financial Management, CRM, PaaS, HCM and SCM.
APPS RUN THE WORLD tracks 105 verified PwC software implementations across industries and regions, including: Administrador de Infraestructuras Ferroviarias (ADIF) where PwC implemented SAP ERP ECC 6.0, Adventist Health where PwC implemented Salesforce Marketing Cloud, and Adventist Health where PwC implemented Salesforce Health Cloud.
PwC has a strategic VAR/SI partnership with SAP, Salesforce, MuleSoft, Workday and Blue Yonder, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to PwC's services, including Bangladesh Online (BOL).
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing PwC partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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