Qinexo
Qinexo
List of Software Implementations where Qinexo is Reseller or System Integrator
Qinexo, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Qinexo collaboration with software players such as ServiceNow empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Qinexo is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Qinexo | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| Qinexo | ServiceNow | ServiceNow IT Operations Management | IT Service Management | ITSM |
List of Software Implementations where Qinexo is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Tractebel | Professional Services | 5600 | $1.6B | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 | In 2018, Tractebel implemented ServiceNow ITSM with Qinexo NV engaged as the ServiceNow consultant and implementation partner. The engagement ran from January 2018 to September 2020 and targeted consolidation of IT service workflows under a formal IT Service Management platform. The deployment established a domain-separated ServiceNow instance, enabling isolated configuration and delegated administration for discrete business areas. Configuration work included standard ITSM capabilities such as incident management, problem management, change management, service catalog and request fulfillment, and configuration management database alignment, with workflow automation and approval orchestration configured to enforce ITIL-aligned lifecycles. Integrations delivered as part of the program included REST and SOAP webservice integrations, email-based ticket ingestion, single sign-on and user provisioning, and automation linkage to RPA tooling Automation Anywhere. These integrations were implemented to connect ServiceNow ITSM to existing identity sources and operational tooling, and to automate ticket creation and fulfillment processes across IT support functions. Operational scope covered Tractebel IT and service desk functions supporting the company employee base of 5600, with Qinexo NV providing ongoing ServiceNow support and domain-separated instance maintenance. Governance changes emphasized delegated administration inside the domain-separated architecture, formalized change approval workflows, and identity provisioning controls tied to SSO and provisioning setup to sustain operational ownership and secure access control. | |
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Proximus Group | Communications | 11496 | $6.3B | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2024 | In 2024 Proximus Group implemented ServiceNow ITSM as its chosen IT Service Management platform, initiating an enterprise IT service management program led by IT operations and the corporate service desk. Qinexo served as the system integrator for the ServiceNow ITSM deployment, coordinating configuration and rollout activities across in-house IT teams. The ServiceNow ITSM implementation focused on standard IT Service Management capabilities, including incident management, problem management, change management, request fulfillment and service catalog, configuration management database and knowledge management. The deployment included workflow automation and service portal configuration to support self service and ticketing workflows, aligned with typical ITIL oriented processes. Operational coverage concentrated on Proximus Group IT operations and service desk functions, with configuration scoped to support enterprise service lifecycle and internal service owners. No specific third party integrations were named in source materials, the implementation narrative emphasizes core ServiceNow ITSM modules and platform configuration as the primary delivery. Governance and rollout planning incorporated role based service ownership, change advisory workflows and staged user enablement, with community engagement reflected by Proximus hosting a ServiceNow Usergroup event on 11 December 2024 at the Proximus Sint Joost ten Node site, announced by Frank Waegeman, encouraging customer story sharing and local knowledge exchange. | |
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Hestia IT | Professional Services | 50 | $5M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 | In 2018, Hestia IT implemented ServiceNow ITSM to establish a formal IT Service Management capability supporting its IT service desk and operations. The deployment addressed core service operations for a 50 person professional services firm based in Belgium, linking ServiceNow ITSM to incident, request fulfillment and service catalog workflows to centralize ticketing and user self service. The implementation configured standard ITSM modules including Incident Management, Problem Management, Change Management, Service Catalog and Request Fulfillment, Configuration Management Database and Knowledge Management. Workflows were instrumented with automated assignments, SLA tracking and notification rules consistent with IT Service Management best practices, and the instance was configured as domain separated to enforce administrative and data boundaries across internal teams. Integrations were delivered using REST and SOAP webservices and inbound email processing, alongside SSO and provisioning for identity integration, and RPA orchestration patterns with Automation Anywhere for service automation tasks. Qinexo served as the ServiceNow implementation and consulting partner, providing technical and functional implementation, domain separated instance maintenance and ongoing support. Governance focused on role based access within the domain separated topology, change control through configured change workflows and a support handoff model to Qinexo for operational maintenance. The engagement emphasized operationalizing ITSM processes for the IT and service desk functions, with Qinexo retaining support responsibilities for instance maintenance and integrations. | |
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Professional Services | 900 | $130M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Consumer Packaged Goods | 1000 | $150M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Professional Services | 200 | $24M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Professional Services | 200 | $24M | Belgium | ServiceNow | ServiceNow IT Operations Management | IT Service Management | 2018 |
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IT Decision Makers and Key Stakeholders at Qinexo
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Qinexo Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Qinexo software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Qinexo System Integrator / VAR Profile
Qinexo is a system integrator and technology consulting firm headquartered in Kontich, Belgium, with approximately 30 employees and annual revenues of $3M.
Qinexo implements and supports enterprise applications across markets such as ITSM.
APPS RUN THE WORLD tracks 7 verified Qinexo software implementations across industries and regions, including: Tractebel where Qinexo implemented ServiceNow ITSM, Proximus Group where Qinexo implemented ServiceNow ITSM, and Hestia IT where Qinexo implemented ServiceNow ITSM.
Qinexo has a strategic VAR/SI partnership with ServiceNow, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Qinexo partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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