Qinexo
Qinexo
List of Software Implementations where Qinexo is Reseller or System Integrator
Qinexo, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Qinexo collaboration with software players such as ServiceNow empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Qinexo is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Qinexo | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| Qinexo | ServiceNow | ServiceNow IT Operations Management | IT Service Management | ITSM |
List of Software Implementations where Qinexo is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Proximus Group | Communications | 11496 | $6.3B | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2024 |
In 2024 Proximus Group implemented ServiceNow ITSM as its chosen IT Service Management platform, initiating an enterprise IT service management program led by IT operations and the corporate service desk. Qinexo served as the system integrator for the ServiceNow ITSM deployment, coordinating configuration and rollout activities across in-house IT teams.
The ServiceNow ITSM implementation focused on standard IT Service Management capabilities, including incident management, problem management, change management, request fulfillment and service catalog, configuration management database and knowledge management. The deployment included workflow automation and service portal configuration to support self service and ticketing workflows, aligned with typical ITIL oriented processes.
Operational coverage concentrated on Proximus Group IT operations and service desk functions, with configuration scoped to support enterprise service lifecycle and internal service owners. No specific third party integrations were named in source materials, the implementation narrative emphasizes core ServiceNow ITSM modules and platform configuration as the primary delivery.
Governance and rollout planning incorporated role based service ownership, change advisory workflows and staged user enablement, with community engagement reflected by Proximus hosting a ServiceNow Usergroup event on 11 December 2024 at the Proximus Sint Joost ten Node site, announced by Frank Waegeman, encouraging customer story sharing and local knowledge exchange.
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Tractebel | Professional Services | 5600 | $1.6B | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
In 2018, Tractebel implemented ServiceNow ITSM with Qinexo NV engaged as the ServiceNow consultant and implementation partner. The engagement ran from January 2018 to September 2020 and targeted consolidation of IT service workflows under a formal IT Service Management platform.
The deployment established a domain-separated ServiceNow instance, enabling isolated configuration and delegated administration for discrete business areas. Configuration work included standard ITSM capabilities such as incident management, problem management, change management, service catalog and request fulfillment, and configuration management database alignment, with workflow automation and approval orchestration configured to enforce ITIL-aligned lifecycles.
Integrations delivered as part of the program included REST and SOAP webservice integrations, email-based ticket ingestion, single sign-on and user provisioning, and automation linkage to RPA tooling Automation Anywhere. These integrations were implemented to connect ServiceNow ITSM to existing identity sources and operational tooling, and to automate ticket creation and fulfillment processes across IT support functions.
Operational scope covered Tractebel IT and service desk functions supporting the company employee base of 5600, with Qinexo NV providing ongoing ServiceNow support and domain-separated instance maintenance. Governance changes emphasized delegated administration inside the domain-separated architecture, formalized change approval workflows, and identity provisioning controls tied to SSO and provisioning setup to sustain operational ownership and secure access control.
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Greenyard | Consumer Packaged Goods | 1000 | $150M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
In 2018 Greenyard implemented ServiceNow ITSM, deploying the ServiceNow ITSM Suite on the ServiceNow London release. The implementation was delivered by Qinexo and targeted Greenyard's IT organization that supports production and service desk operations, aligning the ServiceNow ITSM application to core IT Service Management processes.
Implementation scope focused on core configuration and the establishment of ITSM functional modules, specifically Incident management, Change management with normal, standard, and emergency change workflows, Problem management, and Knowledge management. Project activities followed requirements analysis, design, planning, and build phases executed by ServiceNow administrators, developers, and ITSM experts from Qinexo.
A follow-on engagement extended the platform into ServiceNow ITBM where Qinexo configured organizational structure, Project Portfolio and ideation capabilities, business application request workflows, and setup of user provisioning from Azure AD. That work expanded the ServiceNow environment to include project portfolio and application onboarding capabilities alongside the ServiceNow ITSM deployment.
Project governance was led by a Technical Project Leader and functional analysts who coordinated configuration, testing, and handover, embedding formal incident and change workflows into Greenyard's IT operations. The implementation positions ServiceNow ITSM as Greenyard's central IT Service Management application supporting IT operations, service desk, and change control.
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Professional Services | 900 | $130M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Professional Services | 200 | $24M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Professional Services | 50 | $5M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2018 |
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Professional Services | 200 | $24M | Belgium | ServiceNow | ServiceNow IT Operations Management | IT Service Management | 2018 |
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IT Decision Makers and Key Stakeholders at Qinexo
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Buyer Intent: Companies Evaluating Qinexo Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Qinexo System Integrator / VAR Profile
Qinexo is a system integrator and technology consulting firm headquartered in Kontich, Belgium, with approximately 30 employees and annual revenues of $3M.
Qinexo implements and supports enterprise applications across markets such as ITSM.
APPS RUN THE WORLD tracks 7 verified Qinexo software implementations across industries and regions, including: Proximus Group where Qinexo implemented ServiceNow ITSM, Tractebel where Qinexo implemented ServiceNow ITSM, and Greenyard where Qinexo implemented ServiceNow ITSM.
Qinexo has a strategic VAR/SI partnership with ServiceNow, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Qinexo partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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