AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

X
Location
Rua Antero De Quental, 331 R/C Armazem 10,
Perafita, 4455-586,
Portugal
Phone
351 934 152 598
Artw Industry
Professional Services
Employee
Revenue

X

List of Software Implementations where X is Reseller or System Integrator

X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as DigitalGenius, Domo and Five9 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

List of Software Implementations where X is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight Insight Source
Education 773 $100M United States DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017 In 2017 Course Hero deployed the DigitalGenius AI Platform in the Chatbots and Conversational AI category to automate repetitive inbound customer inquiries and augment its customer service function. The implementation centered on conversational automation and intent handling, positioning the DigitalGenius AI Platform as the primary automated touchpoint for first‑line support. The deployment implemented core conversational AI capabilities common to the category, including natural language understanding, automated intent classification, response generation, and rules-driven escalation. DigitalGenius AI Platform was configured to identify repetitive ticket types and execute resolution workflows that reduce manual triage, while preserving agent handoff points for complex or high‑value cases. Operational coverage was concentrated in Course Hero’s customer service organization, where the platform now processes a material share of inbound traffic. DigitalGenius AI Platform is handling 33% of all inbound customer service tickets, and over half of those automated interactions are fully resolved with zero agent involvement, enabling a shift in agent workload and case mix. Governance and process changes emphasized new triage and escalation protocols and a model feedback loop to refine automation over time. Agents moved from repetitive ticket handling to more proactive customer engagement, and ongoing training of conversational models and oversight of escalation rules were instituted to sustain automation accuracy.
Transportation 21670 $14.0B Netherlands DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017
Education 80 $10M United States DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017
Professional Services 3000 $240M United States DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017
Professional Services 106 $10M France DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017
Government 350 $40M United Kingdom DigitalGenius DigitalGenius AI Platform Chatbots and Conversational AI 2017
Professional Services 4200 $3.6B United States Domo Domo Analytics and BI 2013
Professional Services 350 $32M United States Five9 Five9 Blended Contact Center Call Center 2011
Education 1100 $150M United States Five9 Five9 Cloud Call Center 2017
Professional Services 6000 $500M United States Five9 Five9 Virtual Contact Center Call Center 2014
Showing 31 to 40 of 2695 entries
IT Decision Makers and Key Stakeholders at X
First Name Last Name Title Function Department Email Phone
No data found

Buyer Intent: Companies Evaluating X Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
No data found
X System Integrator / VAR Profile

X is a system integrator and technology consulting firm headquartered in Perafita, Portugal, with approximately 10 employees and annual revenues of $3M.

X implements and supports enterprise applications across markets such as AI-Powered Application, Analytics and BI and CRM.

APPS RUN THE WORLD tracks 2695 verified X software implementations across industries and regions, including: Course Hero where x implemented DigitalGenius AI Platform, KLM Royal Dutch Airlines where x implemented DigitalGenius AI Platform, and Magoosh where x implemented DigitalGenius AI Platform.

X has a strategic VAR/SI partnership with DigitalGenius, Domo and Five9, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing X partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

Subscribe to APPS RUN THE WORLD to access the complete X dataset, verified system implementations, and related deployment insights.