In 2023, the global eCommerce software market surged to nearly $9.1 billion, growing by 11.4%. The top 10 vendors commanded a significant 70% market share, with Shopify leading at 21%, followed by Salesforce, Adobe, SAP, and VTEX.
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Through our forecast period, the eCommerce applications market size is expected to reach $12.6 billion by 2028, compared with $9.1 billion in 2023 at a compound annual growth rate of 6.7%.
| Exhibit 2: Worldwide eCommerce Software Market 20213-2028 Forecast, $M | |||
|---|---|---|---|
| Year | 2023 | 2028 | 2023-2028 CAGR, % |
| Total | 9066 | 12567 | 6.7% |
Source: Apps Run The World, June 2024
Top 10 eCommerce Software Vendors
eCommerce applications include those designed for shopping cart automation, order management, inventory management, Web-based point of sale, multi-channel retailing, procurement, sourcing, and supplier relationship management.
New apps from the likes of SAP and Shopify are taking eCommerce to the next level with more personalization and integrated capabilities such as mobile storefront, ad retargeting and subscription management.
Here are the rankings of the top 10 eCommerce software vendors in 2023 and their market shares.
| Rank | Vendor | 2021 eCommerce Apps Revenues, $M | 2022 eCommerce Apps Revenues, $M | 2023 eCommerce Apps Revenues, $M | YoY Growth | 2023 eCommerce Market Share, % |
|---|---|---|---|---|---|---|
| 1 | Shopify | Subscribe | Subscribe | Subscribe | 15.5% | Subscribe |
| 2 | Salesforce | Subscribe | Subscribe | Subscribe | 12.4% | Subscribe |
| 3 | Adobe | Subscribe | Subscribe | Subscribe | 13.0% | Subscribe |
| 4 | SAP | Subscribe | Subscribe | Subscribe | 5.7% | Subscribe |
| 5 | VTEX | Subscribe | Subscribe | Subscribe | 30.1% | Subscribe |
| 6 | BigCommerce | Subscribe | Subscribe | Subscribe | 14.5% | Subscribe |
| 7 | Shift4 Payments | Subscribe | Subscribe | Subscribe | 23.1% | Subscribe |
| 8 | HCL Technologies Ltd. | Subscribe | Subscribe | Subscribe | 5.9% | Subscribe |
| 9 | Lightspeed Commerce | Subscribe | Subscribe | Subscribe | 21.8% | Subscribe |
| 10 | Digital River | Subscribe | Subscribe | Subscribe | 15.3% | Subscribe |
| Subtotal | Subscribe | Subscribe | Subscribe | 13.4% | Subscribe | |
| Other | Subscribe | Subscribe | Subscribe | 9.4% | Subscribe | |
| Total | 6996 | 8085 | 9066 | 12.1% | 100.0% |
Source: Apps Run The World, June 2024
Other eCommerce software providers included in the report are: ACI Worldwide, Inc., Amazon Web Services (AWS), Aptean, Aptos, ARI Network, Asseco Group, Automattic, Capillary Technologies, CDK Global, Cleverbridge, Constellation Software Inc., Cox Automotive, CSG Systems International, Deem, Digital River, Ekm Systems, Elastic Path, Optimizely (formerly Episerver), FastSpring, Fiserv, Inetum (ex GFI Informatique), Intershop, iptor, Jack Henry & Associates, Kentico Software, Kibo, Kingdee, Kooomo, Liferay, NCR Corporation, Odoo, Pronto Software, PROS Holdings, Reynolds and Reynolds, Sage, Travelport, Unilog, Volusion, WisageTech, and many others.
Custom data cuts related to the eCommerce Applications market are available:
- Top 100+ eCommerce Applications Vendors and Market Forecast 2023-2028
- 2023 eCommerce Applications Market By Industry (21 Verticals)
- 2023 eCommerce Applications Market By eCommerce Segments and Categories
- 2023 eCommerce Applications Market By Country (USA + 45 countries)
- 2023 eCommerce Applications Market By Region (Americas, EMEA, APAC)
- 2023 eCommerce Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
- 2023 eCommerce Applications Market By Customer Size (revenue, employee count, asset)
- 2023 eCommerce Applications Market By Channel (Direct vs Direct)
- 2023 eCommerce Applications Market By ProductBuyer Intent: Companies Reading this Research ReportARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
- Societatea Romana De Radiodifuziune, a Romania based Media organization with 2612 Employees
- WeWork United Kingdom, a United Kingdom based Construction and Real Estate company with 1500 Employees
- Boost Mobile, a United States based Communications organization with 700 Employees
Logo Company Industry Employees Revenue Country Evaluated Worldwide Enterprise Application Market
Exhibit 3 provides a forecast of the worldwide enterprise application market from 2023 to 2028, highlighting market sizes, year-over-year growth, and compound annual growth rates across various functional segments. The data shows strong growth in emerging areas like eCommerce, Human Capital Management, and IT Service Management, while traditional segments like ERP and CRM continue to dominate in market size.
Exhibit 3: Worldwide Enterprise Application Market Forecast 2023-2028 by Functional Market ($M)
Source: Apps Run The World, June 2024
Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.
eCommerce Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database
On the buyer side, customers are investing in eCommerce systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.
Since 2010, our global team of researchers have been studying the patterns of the latest eCommerce software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these customer wins and losses from public and proprietary sources.
The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.
Source: Apps Run The World, June 2024
More Enterprise Applications Research Findings
Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) ranked by their 2019-2023 product revenues.
Their 2023 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.
Research Methodology
Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.
Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.
The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.
